When I stay at a hotel I never ask for room cleaning and towel change. It's because I don't want to be disturbed and I do not want to make unnecessary wastes using new towels day by day.
I always use the "do not disturb" tag on my door, so I have used it here at Sofitel as well.
Returning after a long day from the city, I realized that somebody was in my room and all the towels were changed. I was very upset, but I didn't make complaint than cause I had no time and energy for it.
The day after when I left my room I heard that somebody (I guess the manager of the housekeepers, who seemed to be Russian or something Eastern-European) was shouting to a housekeeper lady who denied to enter a room which was signed with "do not disturb" tag.
That was the time when I understood that the "obtrusion" to my room was not the decision of the housekeeper but this is the policy of this hotel!
This is shame!
I pay for a 5* hotel cause I would like to got what I WANT not what the manager thinks! That's why I use the tag on my door.
But it seems nobody cares about it at this hotel!
It was the last time I stayed at a Sofitel!
- Official Description (provided by the hotel):
- Sofitel London St James lies discreetly at the very heart of London. Created in a magnificent grade II listed building, the 183-room hotel boasts accommodation to suit every taste. The hotel features a restaurant, "The Balcon" , an elegant cocktail bar, the St James Bar and a chic yet cosy Rose Lounge, ideal for afternoon tea. The hotel is the perfect place to unwind with So FIT, a gym and relaxation space, and a luxurious spa, So SPA. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Amex, Hotels.com, Booking.com, Travelocity, ACCOR, Priceline, Cheap Tickets, Odigeo and Jetsetter so you can book your Sofitel London St James reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Sofitel St James London Hotel London
- Accor St James London
- Sofitel London St James England
- London Sofitel St James