We stayed at the Airways Hotel in Victoria during midweek in May 2013 and were very disappointed. Visiting due to a special occasion at the Palace, we found this hotel and thought it would be a clean, cheap place to spend our time in the city. Not expecting 5* accommodation, just somewhere comfortable. However, apart from a comfy bed, there is no much going for this hotel and in our opinion, vast improvement is needed.
We checked in at 9.30pm after arriving on the train. Greeted by a quite stern man on reception, definitely not service with a smile. We had booked a double room, but were given a 'family' room on the first floor. In other words, 4 beds crammed into the room with no space to walk around. Fine for a stag do - but not for a couple who had booked a double room. Things turned from bad to worse when opening the curtains. Directly outside our window was scaffolding, holding two old coffee cups and a bucket. One of the panels of glass in the window was boarded up also. The 'complimentary' refreshments remained untouched as were not particularly appealing. We spent an hour watching TV although this was hanging off the wall! In the shower room, the toilet had not been properly cleaned which was disgusting. The shower was ok, however the sink clearly needs unblocking and the water barely runs down. Whilst on hygiene, some of the towels and bed covers don't need washing, they need throwing out (various interesting stains). To be fair, the chamber maid staff were very pleasant. She greeted us on our return to our room and was the first member if staff I had seen smile since we arrived. Breakfast in the morning was abysmal, two stale croissants and coffee out of a machine sat in a depressing canteen style room. To conclude, sadly, we booked two nights and only stayed one. We learnt that if you want a cheap place to stay, don't stay here and it is worth paying an extra few quid a night to stay at a Premier Inn or something.
- Official Description (provided by the hotel):
- Welcome to The Airways Hotel Victoria London Looking for cheap budget hotels in London? The Airways Hotel may be the answer to your search. We are a family run budget hotels in Central London offering affordable accommodation with quality service.Our en suite rooms are clean and comfortably furnished, and our staff are well trained to ensure they can help you with whatever you may need and are eager to help. Although we are a cheap central London Hotel we have not compromised our quality of service.Our rooms have:Complimentary “Cole & Lewis of London” toiletriesWorld renowned “Hypnos” beds in every room15-22” Flat screen Digital TVTelephoneHairdryerHospitality Tray with tea and coffeeComplimentary Continental breakfastFree Wi-Fi24 hours ReceptionThis bed and breakfast hotel in London is conveniently located in the central area of Victoria. The Airways Hotel is 7-10 minutes walk from Victoria Station, which has links by Underground, Bus, Train and Coach to all parts of London, including tourist sites, and places as far as mainland Europe. Buckingham Palace, Big Ben, London Eye and Harrods are all within 20-30 minutes walk of the Hotel and if you use public transport you are within 40 minutes of all of London’s tourist attractions, including Tower of London, and airports (Heathrow, Gatwick and Luton).This budget hotels in central London is housed in a mid Victorian building in a well conserved residential part of London.The Airways Hotel is the answer for tourist and business travellers looking for a cheap central London hotel in a quiet and safe residential setting. ... more less
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- Also Known As:
- Airways Hotel Victoria London England