Arrived at the hotel before check in and our room was ready. First opinions of the hotel are very clean and modern with the Westminster element clear. The reception check in was very efficient and friendly, with small talk ie why we were in London etc. We were shown to our room and asked if we would like a description and explanation of the various things within the room.
Our room was a Studio Suite was was a reasonable size for London. This Hotel only opened in November therefore everything was very new and clean. A nice touch was the Nespresso machine in the room with capsules which were topped up daily. There was also a small bottle of milk in the fridge which was better than the horrendous milk capsules. The room was very clean, modern trendy and light with the 2 large windows. Air conditioning was set at a good temperature and it worked !! The bathroom had a large bath and walk in rain shower which was fantastic. It was nice to see that IHG had gone back to the fabulous Molton Brown with plenty of choice and this was topped up twice a day. The only little negative I have is there was no full length mirror.
We used room service twice and this was excellent, very efficient and good quality food.
The club lounge is very modern and the staff in there were excellent, very attentive but not over powering. The lounge it's self was quiet and relaxing.
The concierge were helpful and gave good advice and information and were always happy to organise transport etc.
We have always used the intercontinental park lane but having used the intercontinental westminster, we will definitely use the westminster as our first choice. We hope to return very soon and are looking forward to it.
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- Also Known As:
- Conrad London St. James England