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“The best service you can get, lovely budget hotel”

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Premier Inn London Stratford Hotel
Ranked #187 of 1,067 Hotels in London
Certificate of Excellence
Chester, United Kingdom
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“The best service you can get, lovely budget hotel”
Reviewed May 16, 2014

The hotel is well located, the only thing to keep in mind is to make sure you know how to get back to the hotel after Westfields shuts. A mistake i made.
The staff on reception are incredible! they dealt with the queueing very well. They were overly friendly and felt I was actually special (probably the best service in London for friendliness and beats many of the 5* in London)
The rooms were large and to a reasonable standard, the shower was ok but not very powerful. Great views of the Olympic Park, Canary Wharf and even the Shard (there wasn't much of London You couldn't see).
The room was cleaned well and was unto standard.
apparently Premier Inn don't normally give much free internet, but this is one that is trialling free wifi. I think its important to have free wifi so i hope they keep this, as a lot of their competitors have it as standard. However I did have problems trying to get it to work on apple equipment.
For a London hotel it was really quiet at night which was great for getting to sleep, due to their marketing of keeping quiet in the corridors.

It is note worthy that the hotel is a few floors up so if your afraid of lifts this hotel isn't that suitable unless you like a hell of a lot of stairs

Room Tip: Higher floors have great views (i think it was odd numbers that had the views over the Olympic park...
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  • Stayed April 2014, traveled on business
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    • Service
Helpful?
Thank WhiteTiger20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Newcastle upon Tyne, United Kingdom
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed May 16, 2014

I stayed here on business May 2014 for 2 nights. It was great value hotel. The staff were friendly and food was good with plenty to choose from. For being so close to London it was great value for money.

  • Stayed May 2014, traveled on business
    • Value
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Helpful?
Thank Tatas-on-Tour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Burnley, United Kingdom
Level Contributor
337 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 224 helpful votes
Reviewed May 15, 2014

Stayed a couple of nights this week.Friendly staff-easy check in and excellent evening meal.
Breakfast generally is good with a very good choice of quality food-but the buffet items are not hot!fried eggs only lukewarm when straight from kitchen.The views from most bedroom windows are amazing and the location next door to Westfield shopping centre and Stratford International Rail station is very convenient.The train takes 7 minutes into St Pancras-but you can also get a train to the Medway Towns or Margate,Broadstairs etc.

Room Tip: Higher up rooms are best
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  • Stayed April 2014, traveled as a couple
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Helpful?
Thank binroaming
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 15, 2014

After staying here a few times and it just gets worse every time.
Food is not good and some staff are very unhelpful

Premier inn at old street is far better
Good food and very polite and helpful staff

  • Stayed May 2014, traveled solo
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    • Cleanliness
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Helpful?
Thank MrH82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WhitbreadHotels, Customer Online Service at Premier Inn London Stratford Hotel, responded to this review, May 19, 2014
Thank you for taking the time to review your stay at our hotel. It really matters to us that our guests enjoy every aspect of their stay. We sincerely apologise that on this occasion our hotel fell far short of your expectations. Your feedback is very much appreciated as it enables us to improve standards. Please email your booking details including your reservation number to talktous@premierinn.com and we will follow this up with the Management Team. Thank you for taking the time to review our hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ryde, United Kingdom
1 review
Reviewed May 14, 2014

This hotel is just a gem of a place to stay, with pleasant staff, comfortable and clean rooms, good food, and fantastic views. Westfield shopping is next door as well. We stay here regularly and wouldn't look anywhere else when in town.

  • Stayed May 2014, traveled on business
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Helpful?
Thank Paul H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angers, France
1 review
Reviewed May 12, 2014

We had a really good stay at this hotel.
No noise, clean and nice room, confortable connections to the city.
We recommend the breakfast.
The team is really helpfull and the proximity to Westfield shopping center is also a good thing.

  • Stayed May 2014, traveled with family
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Helpful?
Thank Ac S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rugby, United Kingdom
1 review
Reviewed May 11, 2014

I found my stay at this hotel very comftable and in a great location for shopping and the room is a pretty good size and clean and modern with a good view. The area that the hotel is located is very peaceful and you can full relax while you stay

  • Stayed March 2014, traveled as a couple
    • Value
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    • Cleanliness
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Helpful?
Thank Hannah B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Premier Inn London Stratford Hotel

Property: Premier Inn London Stratford Hotel
Address: 9 International Square | Westfield Stratford City, Montfichet Road, London E20 1EE, England
Location: United Kingdom > England > London
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
#85 Family Hotel in London
#111 Romantic Hotel in London
#163 Business Hotel in London
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Premier Inn London Stratford Hotel 3*
Number of rooms: 267
Official Description (provided by the hotel):
Just over 200m from the Olympic Park - or 19.19 Seconds if you're a certain someone - Premier Inn London Stratford holds the record for 'Closest Hotel to the Olympic Park'. Based inside the Westfield Shopping Centre, it's also the ideal spot for retail therapy or whizzing into central London. See where history was made at the Olympic Stadium and park. Catch a show at the O2 Arena. Hop on a train to the Excel Centre, just a few miles away. Then return to amazing views, spacious rooms and our extra-comfy beds. ... more   less 
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Also Known As:
Premier Inn London Stratford Hotel London
Premier Inn London Stratford Hotel England

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