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“Very satisfied”

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The Lodge Hotel, Putney
Ranked #319 of 1,067 Hotels in London
Certificate of Excellence
San Jose, Costa Rica
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Very satisfied”
Reviewed September 14, 2013

My name is Alex J .I was a guest for almost three weeks last March at this hotel ,The rooms are clean and look nice,the bedroom was compact but comfortable . Good location, close to Train station and shops. I enjoyed the décor and ambiance . Plenty of choice for breakfast.The staff was friendly and helpful specially a lady named Martha, also Daniel and Carlos the bartender, he was very professional. I recommend this hotel to anyone who wants to have a nice place to stay in London.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Alex J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,242 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (144)
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English first
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed September 12, 2013

I'll start with the good:
1. The room is clean and looks nice
2. The staff is friendly

That being said, the stay was HORRIBLE:
1. You can't stand in the shower as the ceiling over the shower is about 1.5m high (I stayed in room 55A)
2. There was no water pressure so I couldn't make a decent bath
3. The room key is not a card so you have to cary their custom key
4. There is not safe in the room which is pretty standard for 200$+ hotels
5. The room is VERY noisy the windows are not double glazed and you are right next to a busy street so you hear the traffic all night and day
6. The bed is extremely small (about 70cm width)
7. The location is a few minutes away from a tube but it's pretty far and isolated from any points of interest, it will take you about 20 minutes in the tube to get to center of london.
If you look at the city map you get for free - it's not even within its scope
8. Phone is not near the bed
9. I asked for a wake up call at a certain day and time (in writing, so there should be no confusing).
They didn't make the wake up call (luckily I didn't count only on them) and they mistakenly did it on the next day, calling to wake me up at 6:30 AM when it's not needed - now go back to 8, the phone is not near the bed... :/
10. Wireless doesn't work, don't count on it
11. There is no elevator so you have to climb all the way for the third floor
12. There is not air condition

Bottom line - do yourself a favor and stay away from this one

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Itai L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leeds, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed September 5, 2013

I booked a room at the hotel in order to attend my Sister's wedding. My sister, and husband to be live next door. I booked the room online, about 6 weeks in advance, on one of their "special deals". About a week after I had booked it became clear that I had mistaken the date by two days, so I rang the hotel and tried to change the date. I was told that this was not possible, and that the money could not be refunded. I complained, and was told that the manager would ring me back. I waited two days, then rang again, and again was told that I would be contacted. Two days later, I sent my brother in law round from next door. He was told that the problem had been sorted out, and that I was booked in for the new date. On arriving at the hotel, three hours before the wedding, I was told that I was not booked in, but that they could do me a room, for which I would have to pay, as they had charged me for not appearing two days earlier. I declined. The manager was kind enough to let me use the lavatories before I left. My brother in law went round to complain two days after the wedding. He was told that the manager would ring him back. Sound familiar? Still waiting ...

Stayed August 2013, traveled as a couple
Helpful?
4 Thank John T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Weymouth, United Kingdom
2 reviews
Reviewed September 3, 2013

Several of us stayed here for a family wedding. Good location close to tube station and shops/bars.The staff were very friendly and helpful. Car parking readily available, We enjoyed the décor and ambiance, our bedroom was compact but comfortable. Plenty of choice for breakfast.

Room Tip: You have to go up and down stairs to the ground floor but rooms at back look out on to garden and ar...
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  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mandy R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Northampton, United Kingdom
Level Contributor
118 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed August 26, 2013

I stayed in the lodge last week on busines and the room and service was excellent value for money.
Nice quiet location accessible for the tube(East Putney) and by car with plenty of free parking.

Bar meal was good and as I said service and staff friendliness was very good.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Craighigg1959
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gent, Oost-Vlaanderen, Belgium
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed August 20, 2013

Excellent breakfast buffet, good beds, cosy room, clean towels, quiet area, nice pubs and restaurants in Putney, proximity tube and overland rail, but: room couldn't be aired properly (only window giving out to corridor.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sabine T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stratford-upon-Avon, United Kingdom
2 reviews
Reviewed August 20, 2013

With a family party to attend in London we wanted a place for relaxation before and after a possible boozy affair! The Lodge Hotel was perfect, made up of Edwardian houses with a contemporary entrance it has a wonderful higgledy-piggledy layout with quirky touches that make you smile. The room was wonderfully appointed with all you good need, plus a few extra nice touches...you will need to stay to find out what! The staff where very attentive but not obtrusive and overall provided my wife and I with the perfect service.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bruce590
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Lodge Hotel, Putney

Property: The Lodge Hotel, Putney
Address: 52-54 Upper Richmond Road | Putney, London SW15 2RN, England
Location: United Kingdom > England > London > Clapham / Battersea 
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#299 Business Hotel in London
#316 Family Hotel in London
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Lodge Hotel, Putney 3.5*
Number of rooms: 73
Official Description (provided by the hotel):
The Lodge Hotel, Putney is a gorgeously designed Boutique Hotel with exceptional service, offering unrivalled value to the discerning cultivated traveller. Putting comfort and hospitality first to answer the call for a relaxed, smartly curated place to stay in west London. Highlights seventy-three stylish bedrooms, an intimate bar & restaurant, residents lounge, gym & several fabulous Events spaces, and private terrace, all with free high speed Wi-Fi and personal attention to create a truly boutique experience. ... more   less 
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Also Known As:
Best Western Putney
Best Western London
London Best Western
The Lodge Hotel, Putney London, England

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