we arrived at the hotel , on our booking confirmation said we could book in at 2 pm , this is incorrect 3 pm on a saturday , ( although this still states 2 pm in the guest info in the room ) , when booking in was told i had a excellent view , i was told i had a superior room , obviously not superior enough , nice view of office blocks .
we had only one bottle of curtosy bottles of water in the room between two of us,didnt bother with breakfast , on checking out ,it was a massive queue , a lady was going down the queue seeing if we had any bills to settle ( which i knew i hadnt ) i was advised i still had to queue , waiting a further 20 minutes to get to the front to be told i had nothing outstanding .
they really need to sort themselves out , not many good english speaking staff at reception , maybe someone with some common sence at reception would be a good idea
- Official Description (provided by the hotel):
- The Grange City Hotel is a spectacular luxury 5 star hotel. Superbly located with unique panoramic views over the City and just a gemstone's throw away from the Tower of London, the Grange City represents a first for a hotel of this standard in the City. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Priceline and Jetsetter so you can book your Grange City Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Grange City London
- Hotel Grange City
- Grange City Hotel London, England