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“Relaxing stay” 5 of 5 bubbles
Review of Threadneedles, Autograph Collection

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Threadneedles, Autograph Collection
Ranked #239 of 1,086 Hotels in London
Certificate of Excellence
Exmouth, United Kingdom
Level Contributor
45 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Relaxing stay”
5 of 5 bubbles Reviewed August 26, 2013

We stayed here for two nights 24/25th August as our daughter was being married at Devonshire Terrace a few minutes walk away. The entrance hall is wonderful and checking-in is relaxed, informal and friendly and we were made to feel very welcome. Nothing seemed too much trouble. The room was spacious, lovely toiletries in the bathroom and complimentary bottles of water. We had room service breakfast on day one, one breakfast was enough for two. On day two we dined in the restaurant with our party and had a full breakfast, once again the staff were polite and friendly and nothing was too much trouble.
The local car park (booked through the hotel) was only a street away but you need to be careful to check how to get there as we drove around in circles for a while before finding it.
One of our party was disabled and had a well equipped room on the ground floor though there are two doors to go through to get to the room, which have to be pulled open, not easy if you are walking with sticks. However the staff will help if required.
An ideal location for our requirements, would definitely visit again.

  • Stayed August 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Fiddlededee2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,066 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (137)
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English first
Atlanta, Georgia, United States
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed August 23, 2013

Great hotel and incredible staff. They are etremely helpful and always trying to meet your needs. We stayed there 5 nights and felt like we knew the staff when we left.
The only downside is there location Thet're located on the edge of the financial district with very few places to eat on the weekend. This is compounded because the resturant thats connected to the hotel is also closed.
Overall if your company is picking up the tab and you're there during the week to conduct business.

  • Stayed August 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Clark W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lawder S, General Manager at Threadneedles, Autograph Collection, responded to this review, August 18, 2014
Dear Clark W
Thank you for your review. I'm pleased our staff looked after you so well. Since yuor stay with us there are more and more restaurants opening and so, whilst the weekends are still very peaceful in the City ( a welcome respite from the hustle and bustle of the West End, which is only a few short tube stops away), there is a choice of good restaurants in the area.
I do hope you will be back again soon.
Best regards
Lawder Smith
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Eye, United Kingdom
1 review
5 of 5 bubbles Reviewed August 18, 2013

My partner and I visited the hotel on a quick London break for some Harrods shopping. We booked the Champagne in the city room, which included champagne and canapes on arrival - I must say we did not expect the canapes to be so wonderful! The hot prawn skewers were just to die for!

We had a relaxing afternoon in our beautiful room scattered with rose petals! It was clean, comfortable and luxurious with some extra luxuries like bath salts, cokes & ice cream to enjoy whilst watching some TV - we did plan to watch a movie and relax, however the hotel recently changed their TV service which meant there was no premier movies available to rent - to apologise, the hotel management gave us a bottle of wine - we asked to swap this for two glasses of champagne as we were planning to have cocktails in the bar instead, and didn't want a full bottle of wine - they obliged without question. The bathroom had a bath and separate shower, which was very handy to get us both ready in time!

We made the mistake of heading to Marco Pierre Whites restaurant that evening, the staff were rude, we were placed by a drafty door on a February Evening and they did not seem very pleased about calling us a car to take us back to the hotel.... wish we had stayed in the hotel for dinner!

On our return our barman made us some wonderful cocktails, served with a smile and some joyous banter. He even made us up our own cocktail not on the menu, at the end of the evening. It was so relaxing to be in such beautiful surroundings with staff to which nothing seemed too much trouble.

The reception is a very beautiful area, where we enjoyed drinking our cocktails. The ceiling dome is just spectacular and a delight to sit under.

We retired to our room to a very comfortable bed and slept like logs! The curtains lock out the light well and the room was very quiet, didn't hear a sound.

We ordered breakfast in our room, I believe they called it New York Breakfast (Waffles, fresh fruit, Cream & Maple Syrup) it arrived nice and warm, deliciously fresh and tasted wonderful. The coffee was nice filtered coffee, however we would have preferred the option of a cappuccino.

The staff were very wonderful as we planned our next days shopping in Harrods and then our journey home. They were all so pleasant and accommodating, and that makes all the difference when you are off for a 'getaway'

We will be staying here again, hopefully for a little longer next time - work permitting!

Thank you Threadneedles for a very relaxing stay for two very hard working business owners, it really is just what we needed!

Room Tip: Our room did not have much of a view, but we didn't book this hotel for a room with a view - so...
See more room tips
  • Stayed February 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Sha M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lawder S, General Manager at Threadneedles, Autograph Collection, responded to this review, August 13, 2014
Dear Sha M
Thank you for your detailed feedback on your stay with us. I am so pleased that you have enjoyed your stay with us so much, I hope you will be back again soon.
Sorry to hear that Marco Pierre White's didn't live up to your expectations, please do try our restaurant next time.
Best regards
Lawder Smith
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed August 18, 2013

Stayed @ 16/08/2013

Myself, Wife & 15mth old son had a lovely stay @ The Threadneedles to celebrate my birthday. Reception Staff were very friendly and accommodating...We arrived before check-in and therefore left our luggage with reception whilst we explored London and retuned to our room after our exhausting out with our luggage delivered to our room. Our room was amazing, a very large upgraded room with ample of space for our little son to crawl around. The next morning we went to Bond's for breakfast which was a great way to start our day !!! An overall very pleasant stay & looking forward to our return in September.

  • Stayed August 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MarcLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MichaelHewson, Manager at Threadneedles, Autograph Collection, responded to this review, September 24, 2013
Dear MarcLondon

Thank you for your recent review of Threadneedles, we're delighted that you and your family had an enjoyable visit.

It is always pleasant to recieve guest feedback and we look forward to welcoming you back soon.

Kind regards, Michael

Michael Hewson
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
England
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed August 17, 2013

We stayed here Friday night and have been recommending this hotel to all my friends and family.
Very good customer service from checking in to bar staff, we enjoyed complimentary champagne for my birthday and a surprise tray of chocolates in our room, theses personal touches make all the difference when choosing a hotel and we certainly will be returning again the next time we are in London.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank mawillow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MichaelHewson, Manager at Threadneedles, Autograph Collection, responded to this review, September 24, 2013
Dear mawillow

Thank you for choosing Threadneedles.

We're delighted that you had a most enjoyable celebration and we look forward to welcoming you back to the Hotel for many more such occassions.

Kind regards, Michael

Michael Hewson
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Durban
Level Contributor
152 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
5 of 5 bubbles Reviewed August 13, 2013

Second stay at the Threadneedles last week for two nights whilst on a business trip. Great hotel with very friendly staff at Reception and an efficient check in. Fantastic bed - slept so well - and no noise from adjacent rooms, well equipped/stocked room. Best hairdryer I have come across in all my travels :).

A few very minor suggestions: I used the bath gel on the first night but there was none for the second night, my newspaper was not delivered on the first morning and breakfast service was a bit on the slow side.

  • Stayed August 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank knowthegoodstuff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MichaelHewson, Manager at Threadneedles, Autograph Collection, responded to this review, August 15, 2013
Dear knowthegoodstuff

Thank you for choosing to stay at Threadneedles, it is always a pleasure to welcome repeat guests and to receive our guest reviews.

We're delighted that you enjoyed your visit and thank you for your kind comments, which are shared with the Hotel team. My apologies that your bathroom amenities were not replenished, nor your newspaper delivered on one morning. This situation will be addressed, along with your comments surrounding the slow breakfast service.

We hope to see you at Threadneedles in the near future so that we can deliver that demonstrate our true levels of service.

Kind regards, Michael

Michael Hewson
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
36 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed August 6, 2013 via mobile

Just a short review as all that needs to be said is thank you. Great service, great room, beautiful building and all the little extras that make a great hotel that extra bit special. Would thoroughly recommend. We look forward to trying the breakfast next time. Overall a big 10 out of 10.

  • Stayed August 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Missmardy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MichaelHewson, Manager at Threadneedles, Autograph Collection, responded to this review, August 8, 2013
Dear missmardy

Thank you for your review on Threadneedles and we're pleased that your stay gets a 10 out of 10.

We look forward to welcoming you back in the near future and we hope to see you at breakfast in Bonds on a future visit.

Kind regards, Michael

Michael Hewson
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Threadneedles, Autograph Collection

Property: Threadneedles, Autograph Collection
Address: 5 Threadneedle Street, London EC2R 8AY, England
Phone Number:
Location: United Kingdom > England > London > City of London
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access Airport Transportation
Hotel Style:
#169 Business Hotel in London
#177 Romantic Hotel in London
#179 Luxury Hotel in London
#215 Family Hotel in London
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Threadneedles, Autograph Collection 5*
Number of rooms: 74
Official Description (provided by the hotel):
Discover a blend of grandeur and warm elegance at Threadneedles, Autograph Collection. Enjoy luxury amenities and historic charm in the heart of London at our 5-star hotel. Our ideal location places you minutes from popular landmarks such as St. Paul's Cathedral, The Barbican, Shakespeare's Globe and the Tower of London. ... more   less 
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Also Known As:
Threadneedles Hotel London
Threadneedles, Autograph Collection London, England

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