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“Dreadful” 1 of 5 bubbles
Review of Ramada London Finchley

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Ramada London Finchley
Ranked #653 of 1,089 Hotels in London
Bury St. Edmunds, United Kingdom
Level Contributor
24 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
“Dreadful”
1 of 5 bubbles Reviewed September 4, 2008

Stayed here in May 2008; and to be quite honest I am staggered by the number of positive reviews on this site.

Sadly, I rate this place as one of the worst hotels I've ever had to stay in and struggle to find anything positive to say about the place. The whole place is shabby and tired and I agree with the comments regarding the single very slow lift and the distance to walk to some rooms.

On the nights I stayed there the number of vans in the car park outnumbered the cars by about ten to one which says it all in my book. Perhaps I just caught it on a bad week though.

My first room smelt as though someone had chain smoked all night on the previous day and after complaining I was moved to another room. Although the air was fresher the room was tired, the bathroom grubby and the bed hard and uncomfortable.

The peeling formica on the sticky breakfast table was probably the final straw; my colleague and I both complained to our company and will not be staying here again.

Enough said.

  • Stayed May 2008
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Check in / front desk
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
    • 1 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank NorthamptonHarry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LHMS, CEO of LHMS at Ramada London Finchley, responded to this review, November 28, 2008
Thank you for your review and I am sorry you did not enjoy your stay. As you state in your review there are loads of good reviews for the hotel on this site and our biggest area of complaint seems to be the selfishness of guests who still smoke in bedrooms. Despite the notices advising them they cant this selfish act creates a nightmare for our team who have to try and then get rid of the smell.
The breakfast area is extremely busy with basically all guests taking advantage ouf our free cooked breakfast which amongst "limited service" hotels is rather unusual as most just offer cold "continental" breakfast. As a result we try and clean tables between guests but cant always get to them in time to do so.

Not sure about your comment about vans which seems to imply that their presence means we are a bit rough!! Perhaps the jags, merc, bmws owners had already left!!!

Over the course of a year in excess of 30,000 guests stay at the Comfort Hotel Finchley. We try and get it right every time for everyone, and I am sorry that on the occassion of your visit we failed.

We will try harder and thank you for your feedback.

Kind regards

David
Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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415 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
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england
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed August 26, 2008

Loved our stay at the comfort, location/parking was excellent, the staff were polite/helpfull, (especially christian) rooms were clean, breakfast was great with a good choice, deffinately use this hotel again.

  • Liked — location
  • Disliked — rooms little dated
  • Stayed August 2008, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Check in / front desk
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank 1punjabi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ramada London Finchley

Property: Ramada London Finchley
Address: 3 Leisure Way | High Road Finchley, London N12 0QZ, England (Formerly Comfort Hotel Finchley)
Location: United Kingdom > England > London
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
#104 Best Value Hotel in London
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ramada London Finchley 3*
Number of rooms: 88
Official Description (provided by the hotel):
The Ramada London Finchley is located in a quiet area of a large leisure complex minutes from major road links A405 and M1/A1M and within easy reach of tube links into central London and the west end. This modern hotel has 88 spacious en-suite bedrooms all with either King sized or Twin beds, flat screen TV, complimentary tea/coffee tray, direct dial telephones and FREE Wi-Fi. The Comfort Hotel also offers complimentary Full English Breakfast. Flames restaurant, terrace and bar are within the hotel and offer the service of coffee, lunch and dinner from their extensive Mediterranean menu and daily specials board. An extensive range of hot and cold beverages are also available throughout the day in Flames. Flames also includes a fully heated deck area giving you that ‘al fresco’ experience throughout the year, making it the ideal place to enjoy a relaxing drink or meal whatever the weather! The deck is further enhance by the addition of flats screen tv’s. Within the leisure complex there are numerous things on offer, multi-screen cinema, bowling, cafe + restaurants, swimming pool and also David Lloyd's Leisure Club offer gym/tennis/beauty at preferential rates to our guests. The hotel is near - by to Alexandra Palace and a short journey from major venues such as The Emirates – (Arsenal F.C.), White Hart Lane (Tottenham Hotspurs F.C.),Wembley Stadium and Arena, Saracens Premiership Rugby at The Allianz Stadium, the historic Pheonix Cinema, Finchley and Muswell Hill Golf Clubs, plus Brent Cross Shopping Centre is only 15 minutes away, with Central London being 30 minutes by underground. Local shops and bus routes are within 5 minutes walk of the hotel plus East Finchley Underground Station (Northern Line - the black line) is a short taxi or bus journey away, meaning your only 30 minutes away from central London. A large car park is on site offer FREE car parking and is able to offer parking for coaches. ... more   less 
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Also Known As:
Comfort Inn London
Comfort Hotel London
Ramada London Finchley England

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