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“Great value - Great staff - Horrible breakfast”

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Holiday Inn Express London-Wimbledon-South
Ranked #408 of 1,090 Hotels in London
York, United Kingdom
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Great value - Great staff - Horrible breakfast”
4 of 5 bubbles Reviewed February 25, 2013

I think this is a new addition to the Holiday Inn franchise, and it did have a nice clean and new feel to it.
The staff were very friendly and helpful, the chap on reception was a big help with our mission to find a pub with a pool table....where have they all gone in this bit of London??
The room on the top floor was clean, fresh and new, i even liked the strange blue light in the bathroom, i would have liked it even more if i had found the off switch sooner.
£60 + £10 for parking. The underground parking was really great with its own parking lobby to your floor without going to reception, As a business traveler i don't like carry everything to reception then bundle them all up and out again, so it was a nice feature.
The only down side was breakfast, it was really rubbish, no positives here i am afraid. Choose from Sausage (of sorts), Beans (cold) and Scrambled Egg (hideous). The OJ was syrupy goo, and the toaster was the standard 'go once, not done - go twice, burnt) conveyor. Followed by those dodgy little dense crumb frozen/defrosted muffins.
But the Horrible breakfast aside, it was still worth the £60.
i will just go out for breakfast next time.

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Paul C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ExHiWimbledonSouth, General Manager at Holiday Inn Express London-Wimbledon-South, responded to this review, March 1, 2013
Firstly let me thank you for taking the time in giving us your feedback, we value all feedback received whether this is positive or negative as this allows us to improve the level of standard which we offer to our guests

The hotel has just completed a large refurbishment and redevelopment of the hotel which has meant that we have increased our beds from 83 to 139 and this has allowed us to replace in all the rooms the: beds, furniture, soft furnishings, TV, power Showers, Carpets and add in room safes and triple glazing throughout. We have also enlarged the guest areas like the bar, upper and lower lounge areas and business area and a ATM

I am pleased that you were happy with the hotel, the staff and the value for money.

I am sorry that you were not happy with the breakfast we provided as a Holiday Inn Express Hotel we are given brand standards of what we can offer in breakfast, which products to buy and serve, which we do adhere to, I am sorry that you were not happy with this

Thank you again for your comments and I hope that you will stay with us again in the future
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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603 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (127)
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English first
Manchester, England
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 bubbles Reviewed February 24, 2013

Stayed one night with 2 kids in Feb.

Good points

Cheap
Clean
Directly opposite the tube station (Northern line)

Bad points

Family room was tiny it was not so much of a problem for us as we only stayed one night but far too small for a family of 4
No bath in room just a shower which was awkward for us travelling with kids
Breakfast was horrid - it should have been advertised as continental and not hot breakfast because sausages and beans are not what I'd described as a hot breakfast

  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank hayley001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ExHiWimbledonSouth, General Manager at Holiday Inn Express London-Wimbledon-South, responded to this review, February 25, 2013
Firstly let me thank you for taking the time in giving us your feedback, we value all feedback received whether this is positive or negative as this allows us to improve the level of standard which we offer to our guests

The hotel has just completed a large refurbishment and redevelopment of the hotel which has meant that we have increased our beds from 83 to 139 and this has allowed us to replace in all the rooms the: beds, furniture, soft furnishings, TV, power Showers, Carpets and add in room safes and triple glazing throughout. We have also enlarged the guest areas like the bar, upper and lower lounge areas and business area and a ATM

I am sorry you were not happy with breakfast, I have forwarded your comments onto the owner of the hotel

I am pleased that you were happy with the hotel, the staff and the value for money.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lonon
Level Contributor
104 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
3 of 5 bubbles Reviewed February 22, 2013

Booked this on Hotwire.

Decent enough hotel for a night or two. The sort of hotel you stay at if you're only using it as a bed for the night.

Check-in and out was quick and easy. They had no problem with me asking to check-out 30 mins late. 24 hour reception too, handy for late check-in.

Room was modest in size, has a small sofa, coffee and tea. Bathroom was modern and had a good shower.

Bed is fine, although there was a lot of traffic noise from the busy road outside.

Colliers Wood tube is right across the road for the Northern Line into town (a bit of a trek).

Would stay here again for affordable accommodation with access to London.

Room Tip: Pick a room away from the main road.
See more room tips
  • Stayed February 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kittymaxer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ExHiWimbledonSouth, General Manager at Holiday Inn Express London-Wimbledon-South, responded to this review, February 24, 2013
Firstly let me thank you for taking the time in giving us your feedback, we value all feedback received whether this is positive or negative as this allows us to improve the level of standard which we offer to our guests

The hotel has just completed a large refurbishment and redevelopment of the hotel which has meant that we have increased our beds from 83 to 139 and this has allowed us to replace in all the rooms the: beds, furniture, soft furnishings, TV, power Showers, Carpets and add in room safes and triple glazing throughout. We have also enlarged the guest areas like the bar, upper and lower lounge areas and business area and a ATM

I am pleased that you were happy with the hotel, the staff and the value for money.

Thank you again for your comments and I hope that you will stay with us again in the future
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed February 17, 2013

Just stayed for one midweek night for business. Check in/out was efficient and all staff pleasant. Location was OK - convenient for me and just opposite tube. Breakfast was OK. Room was clean and well presented. Overall what I expected - no complaints.

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Meles2Meles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ExHiWimbledonSouth, General Manager at Holiday Inn Express London-Wimbledon-South, responded to this review, February 18, 2013
Firstly let me thank you for taking the time in giving us your feedback, we value all feedback received whether this is positive or negative as this allows us to improve the level of standard which we offer to our guests

The hotel has just completed a large refurbishment and redevelopment of the hotel which has meant that we have increased our beds from 83 to 139 and this has allowed us to replace in all the rooms the: beds, furniture, soft furnishings, TV, power Showers, Carpets and add in room safes and triple glazing throughout. We have also enlarged the guest areas like the bar, upper and lower lounge areas and business area and a ATM

I am pleased that you were happy with the hotel, the staff and the value for money.

Thank you again for your comments and I hope that you will stay with us again in the future
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nottingham, United Kingdom
Level Contributor
110 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 bubbles Reviewed February 16, 2013 via mobile

Very good hotel, stayed here for one night on business. generally good but breakfast a bit limited, location is the only issue, it is over the road from a tube station but a distance from Wimbledon itself. Clean, quiet and comfortable, will stay again.

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jimmypeck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ExHiWimbledonSouth, General Manager at Holiday Inn Express London-Wimbledon-South, responded to this review, February 18, 2013
Firstly let me thank you for taking the time in giving us your feedback, we value all feedback received whether this is positive or negative as this allows us to improve the level of standard which we offer to our guests

The hotel has just completed a large refurbishment and redevelopment of the hotel which has meant that we have increased our beds from 83 to 139 and this has allowed us to replace in all the rooms the: beds, furniture, soft furnishings, TV, power Showers, Carpets and add in room safes and triple glazing throughout. We have also enlarged the guest areas like the bar, upper and lower lounge areas and business area and a ATM

I am pleased that you were happy with the hotel, the staff and the value for money.

Thank you again for your comments and I hope that you will stay with us again in the future
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Maidstone, United Kingdom
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 bubbles Reviewed February 10, 2013

This Holiday Inn is clean and functional. It is not 4 star luxury, but then you are not paying 4 star prices. Overall it represents very good value for somewhere to stay in the south london area. The rooms have nice big beds, but I do prefer slightly better pillows than the pillows here. The bathroom was clean. There is nowhere to eat in the hotel, but there are plenty of places nearby

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sun_addicts_anon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ExHiWimbledonSouth, General Manager at Holiday Inn Express London-Wimbledon-South, responded to this review, February 12, 2013
Firstly let me thank you for taking the time in giving us your feedback, we value all feedback received whether this is positive or negative as this allows us to improve the level of standard which we offer to our guests

The hotel has just completed a large refurbishment and redevelopment of the hotel which has meant that we have increased our beds from 83 to 139 and this has allowed us to replace in all the rooms the: beds, furniture, soft furnishings, TV, power Showers, Carpets and add in room safes and triple glazing throughout. We have also enlarged the guest areas like the bar, upper and lower lounge areas and business area and a ATM

I am pleased that you were happy with the hotel, the staff and the value for money.

Thank you again for your comments and I hope that you will stay with us again in the future
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bruton, United Kingdom
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed February 2, 2013

Great value for London! It's opposite the tube station (where else would you get that for £75 quid?), it has a small secure underground car park (get there early), the room my son and I shared was newly decorated (or just new?) spotless and comfortable. Breakfast was standard fare, but hot and tasty. we had a great stay - thanks.

  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Dan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ExHiWimbledonSouth, General Manager at Holiday Inn Express London-Wimbledon-South, responded to this review, February 4, 2013
Firstly let me thank you for taking the time to give us your feedback regarding your recent stay with us at Holiday Inn Express London Wimbledon South we value all feedback given to us as this allows us to improve the standard of service we provide to our guests

The hotel has completed a full refurbishment throughout at the end of last year which means that all the furniture, soft furnishings, curtains, beds, carpet sofas are all brand new, we have also fitted triple glazing throughout the hotel and in room safes

We have also been able to improve the guest facilities, we have also fitted a large bar, breakfast area, vending machine and lounge area, along with two new meeting room facilities

Thank you for your positive feedback and I hope that you will stay with us again in the future
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express London-Wimbledon-South

Property: Holiday Inn Express London-Wimbledon-South
Address: 200 High Street | Colliers Wood, South Wimbledon, London SW19 2BH, England
Phone Number:
Location: United Kingdom > England > London
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Restaurant Wheelchair access
Hotel Style:
#108 Best Value Hotel in London
#361 Romantic Hotel in London
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express London-Wimbledon-South 3*
Number of rooms: 139
Official Description (provided by the hotel):
Whether your journey to London is for business or pleasure, Express by Holiday Inn London Wimbledon South is the ideal base.A modern hotel conversion with 83 air-conditioned, non smoking, stylish, modern bedrooms all with TV, tea/coffee making facilities, power shower. Situated opposite Colliers Wood underground station on the Northern Line, journeys to Waterloo are only 20 minutes away and to Leicester Square 30 minutes. For guests travelling from Heathrow or Gatwick by car, the A3 link to the M25 makes the journey from the Airport 40 minutes. The hotel has a secured underground car park, the charge per night is 7.00Our hotel bar is open seven days a week. We offer takeaway services from the local restaurants and you can dine within the hotel. ... more   less 
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Also Known As:
Holiday Inn Express London-Wimbledon-South Hotel London
Holiday Inn London
Holiday Inn Express London-Wimbledon-South England

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