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“Amazing Hotel” 5 of 5 bubbles
Review of Park Plaza Victoria London

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Park Plaza Victoria London
Ranked #234 of 1,089 Hotels in London
Certificate of Excellence
GreenLeadersSilver level
Crediton, England, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Amazing Hotel”
5 of 5 bubbles Reviewed November 2, 2013

Hotel is perfectly located near to everything London has to offer including bars and restaurants within a 5 minute walk and perfect for late arrivals as its very close to Victoria station .
Every member of staff we encountered were polite , friendly and helpful.

We were greeted with a smile by the check in staff who were friendly and welcoming even at 11pm.
The room which we booked as a standard room was amazing , lovely décor , spacious , the king size bed which was very comfortable as were the pillows! , you are able to control the temperature of room by air conditioning which works effectively. Bathroom and toiletries also very nice. We had breakfast included in our booking , the staff were very friendly and helpful and the quality and selection of food was excellent and we loved finding a Fiat 500 parked in the corner.
Check out was handled very quickly and again with a smile , they even kindly looked after our luggage all day while we visited an exhibition.
All in all a wonderful hotel , friendly and helpful staff . Would recommend to anyone. We booked through last minute.com so got a very good rate.

  • Stayed October 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Wendy G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ramesh04, General Manager at Park Plaza Victoria London, responded to this review, November 6, 2013
Dear Guest,

Thank you for your positive comments about your recent stay at the hotel. It is comments like these that enable us to motivate our team to achieve greater heights.

Thank you once again, and I look forward to welcoming you back.

Best wishes

Ramesh
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Edinburgh, United Kingdom
Level Contributor
23 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed November 1, 2013

As a nice place to stay on business, the Victoria Park Plaza is a conveniently located hotel in the centre of London. The rooms are modern, clean and comfortable. But overall, it's starting to look a little tatty around the ages and doesn't have the same edge as some of the other in the same chain.

The staff are always pleasant, efficient and always willing to help.

I'd never hesitate to stay there again - but it no longer has the edge it used to.

  • Stayed October 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Nomadic_Yorkshireman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ramesh04, General Manager at Park Plaza Victoria London, responded to this review, November 6, 2013
Dear Guest,

Thank you taking the time to write a review regarding your stay at the hotel. I am glad to hear that you do enjoying staying with us.

Please be assured that your comments have been noted, and work has begun to improve our hotel even further.

I look forward to welcoming you back.

Best wishes,

Ramesh
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Herefordshire, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed October 30, 2013 via mobile

We stayed for three nights October half term, we booked only five days before as a last minute break. Although around a third more expensive than a cheaper well known chain of hotels it was worth every penny. We stayed in two rooms on the second floor and although you could hear some traffic and street noise it was not a problem. The rooms were immaculate, large and spacious. The twin room we had with sofa bed had a bath with shower over and a walk in shower! and serviced every day with clean towels, bins emptied. Beds very comfortable with memory foam toppers and crisp linen. At Check in we were early and the rooms were not ready so we left our luggage with the concierge no problem. There is a small space in the fridge for customers we managed to get a small pint of milk in it. There is plenty if restaurants close by and although dubious when two minutes from Victoria station it is entirely true. Great location for getting around the sights. We also left our luggage on checkout with concierge to make the most of the last day! Great service all round would highly recommend.

Stayed October 2013
Helpful?
2 Thank Vesper000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ramesh04, General Manager at Park Plaza Victoria London, responded to this review, November 6, 2013
Dear Guest,

Thank you for taking the time to write about your experience at the hotel. I am delighted that you enjoyed your recent stay with us.

Best wishes,

Ramesh
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vienna, Austria
Level Contributor
32 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed October 26, 2013

I stayed here for 3 nights and as every other hotel in the area this one is also very expensive. The hotel is very conveniet located just some minutes walk away from Victoria station and about 15-20 minutes walk to Westmister and the Parlament. The staff was very nice and friendly. Clean rooms and very quiet. If you want to do some shopping there is nothing in the area but Oxford Street is also not far away from here. As mentioned the walk to Victoria is very short so you can take the tube or bus there and get to any point very fast - also to Getwick or Stansted airport

I would recommend this hotel for a weekend (may be also for business trips) but it is really pricey. The location is excellent and if you want just to do longer some sightsseing or have a dinner in London City you can walk to the hotel and this would save you a lot of money for taxi

  • Stayed October 2013, traveled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Rado71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ramesh04, General Manager at Park Plaza Victoria London, responded to this review, October 30, 2013
Dear Guest,

Thank you for your positive comments about your recent stay at the hotel. I look forward to welcoming you back in the near future.

Best wishes,

Ramesh
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed October 25, 2013

Initially, I was scared of this hotel because of the price. Have traveled to London a number of times, I wanted to get more bang for the buck as it were. When circumstances insisted that I stay there, I was very presently surprised. To begin, its location. Approximately a half block from Victoria Station. Victoria Station is a BR (British Rail) as well as a Tube station. From here, you can go anywhere in London. You are also within a 5-10 minute walk from: Buckingham Palace, Big Ben and Parliament, a number of theaters, many well known shopping stores, e.g, House of Frasier's and some VERY good restaurants and entertainment venues. The lobby is very high class, and is reflected in the rooms. The breakfast buffet (not included in my package) is outstanding in taste and presentation. The staff is very friendly and helpful. The rooms are VERY spacious by London standards and they included some surprising extras such as: coffee/tea maker as well as a Nespresso espresso machine (the very first time I have heard and seen one) and they are one of the few hotels that routinely provide wash clothes. (this sounds mundane but a vast majority of the hotels I have stayed in London do not) the bedding was outstandingly comfortable. The elevators are HUGE and the rooms are immaculate, with so many extras.

Now with all that being said, you get what you pay for. The Victoria Park Plaza does not come cheap, however, it is well worth the extra money you pay. You have included in your room is free wireless high-speed Wifi in your room and in the lobby. If you are only going to be in London only once in your life, seriously consider this hotel. For Seniors, such as myself, I really appreciated the creature comforts they provided. It would seem suitable for family and groups. You will have to look hard to find anything negative to say about this property (other than the rates).

  • Stayed March 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank drwfra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ramesh04, General Manager at Park Plaza Victoria London, responded to this review, October 30, 2013
Dear Guest,

Thank you for your positive comments about your recent stay at the hotel. It is comments like these that enable us to motivate our team to achieve greater heights.

Thank you once again, and I look forward to welcoming you back.

Best wishes

Ramesh
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, UK
Level Contributor
211 reviews
89 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
5 of 5 bubbles Reviewed October 23, 2013

We have stayed here on several occasions for a one night visit to London but this time after using my hotel points to book, I found on arrival on 18 October that we had been updated to a suite on 8th floor - room 806.

This had a kitchenette with sitting room plus the bedroom with large double bed, and bathroom. Certainly the best room we have had in London. We liked the walkin shower.

Check in and out was rapid and we would not fault our stay at all.

Attending an evening event nearby, we did not eat nor drink in the hotel. There are some rapid eating options nearby.

The location of the hotel for arrival at Victoria railway station is excellent : 100 metres from the exit by platform 1. Doubletree by Hilton is just as good, as is the Thistle within the station itself accessible by platform 14.

Room Tip: Floor 8 has suites
See more room tips
  • Stayed October 2013, traveled as a couple
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank travellertopoland2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ramesh04, General Manager at Park Plaza Victoria London, responded to this review, October 30, 2013
Dear Guest,

Thank you for your wonderful comments regarding your recent stay with us. I look forward to welcoming you back to us in the near future.

Best wishes,

Ramesh
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Florida
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed October 23, 2013

We arrived at the hotel and was immediately serviced. The front desk personal was very helpful as this was out first trip to London and we had many questions. Our reservation had been upgraded. The room was clean, comfortable and well stocked with the amenties. We opted for breakfast at the hotel, which had a very nice variety of choices. We were within walking distance to Victoria Station. We would stay there again.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank FloridaDonna3251
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ramesh04, General Manager at Park Plaza Victoria London, responded to this review, October 30, 2013
Dear Guest

Thank you for your comments; I am delighted that you found the hotel suited to your needs.

I look forward to welcoming you back in the near future.

Best wishes,

Ramesh
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Park Plaza Victoria London

Property: Park Plaza Victoria London
Address: 239 Vauxhall Bridge Road, London SW1V 1EQ, England
Phone Number:
Location: United Kingdom > England > London > Pimlico
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Wheelchair access Airport Transportation
Hotel Style:
#24 Green Hotel in London
#138 Family Hotel in London
#155 Romantic Hotel in London
#171 Business Hotel in London
#176 Luxury Hotel in London
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Park Plaza Victoria London 4*
Number of rooms: 299
Official Description (provided by the hotel):
Adjacent to Victoria Station - Sleek, modern lobby - Rooms have modern business amenities - Heathrow 16 miles - Gatwick 26 miles. ... more   less 
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Also Known As:
Park Plaza Victoria London Hotel London
Park Plaza London
Park Plaza Hotel London
London Park Plaza
Victoria Park Plaza Hotel
Victoria Park Plaza London
Park Plaza Victoria London England

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