We paid for the Executive Deluxe Apartment. The night we arrived, the room was dirty and smelly (with strong chemical products, glue and cement). We almost could not breathe. Next day, they double booked our room and CHANGED OUR STUFF WITHOUT OUR PERMISSION TO ANOTHER ROOM (smaller, older furniture, no window, stains, etc.). Our original room was given to a family and the manager ask us to "arrange the problem between us"... for the inconveniences, the manager told us they will give an upgraded room (never happened). So they promise us one extra day of stay, but "they forgot" and last night when we arrived ALL OUR STUFF AND BAGS, even the products from the fridge WERE OUTSIDE THE ROOM. No respect at all, really terrible experience. BTW there where drug dealers around the block at night!!!...
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- Also Known As:
- Milestone Apartments London, England