If this is the best spa in London, then London isn't a good place for spas. The hot tub was cold. The first lady agreed and said she woupd call to have it fixed. so i ce back a bit later and was treated like I was an idiot by the woman. She wouldn't admit it was cold and told me I was wrong but then also said that they just changed the water and it takes awhile to get hot. At least there was clean water. The jets were like ice water. Aan also complaind it was cold and he is a regular member so I know it wasnt me.
In general, nice pool and sauna. Overall good facilities, but having been to many spas, it was just okay. If I had paid full price to enter I would have been let down.
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