I have been a regular here since this restaurant opened and had always found the food exceptionally good for a buffet restaurant. My children loved the place too as they could eat as much, or as little, as they want.
The good days seem to have gone now and there has been a definite decline in the standard of food. There is not much choice as the staff seem hesitant to top up the servery and the policy seems to be to only have one meat dish available at a time, which leads to people standing around at the servery waiting for food. Rice and noodles are cold and stodgy and salt seems to be the primary flavouring in everything.
The waiters are always pleasant enough but are overshadowed by a female Chinese manager who is possibly the most unpleasant restauranteur I have ever come across as her opening line to new arrivals is to tell them that they have to be out by a certain time - definitely a candidate for some customer service training.
Hygiene seems to have gone downhill as well as food is wiped off the servery back into serving containers, plates are not always clean and the toilets are a real mess.
It is such a shame as we really used to enjoy this place as it was a cut above the rest but I really feel it's had its day.
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