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“great hotel but a shame about breakfast”

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Ibis London Stratford
Ranked #453 of 1,063 Hotels in London
GreenLeadersGold level
London, United Kingdom
Level Contributor
146 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
“great hotel but a shame about breakfast”
Reviewed June 7, 2013

The hotel is excellently located, a ten minute walk from Westfield shopping centre and very easy to find. The receptionist was very friendly and welcoming. The room was modern and clean with great facilities including tea, coffee and a good TV. The only down side was breakfast, there was no member of staff to replenish the food or the crockery, we had to wait around twenty minutes to get ourselves just some toast and coffee, not great for £8.95.

Room Tip: try and get a room at the back away from the traffic noise if you are a light sleeper
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  • Stayed May 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AllisonBrett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IbisStratfordGM, General Manager at Ibis London Stratford, responded to this review, June 10, 2013
Thank you for taking the time to write a review about your recent visit to Ibis London Stratford. I’m delighted that you enjoyed your stay and we have noted your comments about breakfast service which we have since addressed. Kind regards, Funmi Onafeko
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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792 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (65)
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English first
London, United Kingdom
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed June 7, 2013

Only a few minutes walk from the Olympic Park and Westfield shopping centre.

Clean and acceptable without being spectacular. Does the job.
No parking, limited drop off area. Breakfast nothing special.

  • Stayed May 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Luke C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IbisStratfordGM, Manager at Ibis London Stratford, responded to this review, June 10, 2013
Thank you for taking the time to write a review about your recent visit to Ibis London Stratford. I’m delighted that you enjoyed your stay and we have noted your comments about breakfast. We look forward to welcoming you back to Ibis London Stratford. Kind regards, Funmi Onafeko
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Colchester, United Kingdom
Level Contributor
4 reviews
Reviewed June 1, 2013

i booked on line june 12th ! for some reason my reservation came back end of MAY !! had to speak to hotel management directly + got charged nearly £100 more for the correct date after being told they were fully booked on my required date. is this why i was given a random unwanted date ? i'll await your reply to this !!

Stayed June 2013, traveled as a couple
Review collected in partnership with Accorhotels.com

Helpful?
Thank mufcpeterhatch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IbisStratfordGM, General Manager at Ibis London Stratford, responded to this review, June 10, 2013
Thank you for taking the time to leave your feedback. I am sorry to hear that you had problems with your rerservation. Could you please contact me directly on h3099-gm@accor.com so I can investoigate this further. Kind regards, Funmi Onafeko
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bristol, United Kingdom
2 reviews
Reviewed May 14, 2013

I just stayed for one night but it was a ood one. Got the room at a lower price thanks to sales! Room very clean, big (for one person). Staff very friendly
I would definitely book there if I were to go back on this part of London.

  • Stayed April 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank LadyWe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IbisStratfordGM, General Manager at Ibis London Stratford, responded to this review, May 17, 2013
Thank you very much for taking the time to leave your comments. The team will be glad to hear that you enjoyed your stay. We look forward to welcoming you back to the hotel soon. Kind regards, Funmi Onafeko.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nottingham, England, United Kingdom
Level Contributor
116 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed May 11, 2013

Stayed at Ibis for 5 nights. It’s a bit like staying in an IKEA bedroom set, very plastic. Room not set up for Business travellers, very poor desk from which to work. Room cleaned well, TV ok, bed really comfortable. Breakfast was good and cooked well, very small plates though. Biggest beef is no parking, which the other hotels around offer. In summary it’s an ok hotel and if cheapest then go for it, but if Premier Inn Westfield is a similar price I would book that as they understand Business traveller needs better.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank John W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IbisStratfordGM, General Manager at Ibis London Stratford, responded to this review, May 17, 2013
Thank you for taking the time to write a review about your recent visit to the Ibis London Stratford. I’m delighted that you enjoyed your stay and we have noted your comments about the desk which we are addressing. Thank you agian and we look forward to welcoming you back to the hotel. Kind regards, Funmi Onafeko
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
County Meath, Ireland
Level Contributor
22 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed May 11, 2013

I first stayed here in 2010 as I was involved in the London Olympics and I have stayed there almost every week since and intend to continue to do so. The staff are very good and the hotel is very well managed.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hclifford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IbisStratfordGM, General Manager at Ibis London Stratford, responded to this review, May 17, 2013
Thank you for your very kind words. They are very much appreciated and my team will be delighted to hear that you always enjoy your stay with us. We look forward to welcoming you back to the hotel. Kind Regards, Funmi Onafeko
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vilnius, Lithuania
1 review
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed May 9, 2013

I didnt stay in hotel. My father gone, so of cause i was at the funeral. I did call n did try to delay my trip to London n stay in hotel but been told i cant do that. So i lost all the money. Thanks for understandin

  • Stayed May 2013, traveled solo
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
10 Thank rocker_gooner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IbisStratfordGM, Manager at Ibis London Stratford, responded to this review, May 17, 2013
Thank you for taking the time to leave a comment. I was sorry to hear about loss and how your request was handled. Please feel free to contact me on h3099-gm@accor.com and I will be happy to review your arrival dates with you. Kind Regards, Funmi Onafeko
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ibis London Stratford

Property: Ibis London Stratford
Address: 1A Romford Road | Stratford, London E15 4LJ, England
Phone Number:
Location: United Kingdom > England > London > East End / East London
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
#16 Green Hotel in London
Price Range (Based on Average Rates): $
Hotel Class:2 star — Ibis London Stratford 2*
Number of rooms: 108
Official Description (provided by the hotel):
Centrally located in East London, the newly refurbished Ibis London Stratford is minutes away from Stratford station and offers easy access to Canary Wharf, ExCel centre, the O2 and Central London (20 min by tube).The modern rooms are all equipped with air cooling and flat screen TV. Guests will appreciate the popular broadband package offer and the 24-hour bar and snack menu. ... more   less 
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Also Known As:
Ibis London Stratford Hotel London
Hotel Ibis London
Accor London Stratford
Ibis London Stratford England

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