On arrival the staff attended to us, but were not overly friendly. They curtly advised us there would be no cleaning or chamber maid service while we were there. They didn't let us know there would be clean towels provided, but fortunately this did happen!
The room was as the pictures showed, however a little worse for wear. The sofa bed, which we needed, was a little uncomfortable and so you wouldn't want to spend a long time sleeping on it.
There was only minimal crockery and cutlery - and I mean only minimal, two of each to be precise. Too bad if there was three of us! We had to ask twice for a plug for the kitchen sink and had to go and ask for toilet paper, and there was no tea towel provided to dry the dishes. The WiFi didn't work, however on request we did get a LAN cable to help us connect. Also the doorbell at the front didn't connect to the phone in the room - not so good if you were expecting visitors.
As we weren't spending a lot of time in the room, it was OK, but it was fairly small and would be a bit uncomfortable for three adults. There was also a bit of noise in the street late and night and this made sleeping a bit difficult. It was however very close to shops, restaurants, cafes and buses and trains. Also Hyde Park and Kensington Gardens are very close by.
- Official Description (provided by the hotel):
- Hyde Park Standard & Superior Apartments ... more less
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- Also Known As:
- Hyde Park Suites London, England