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“another enjoyable stay”

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Grand Royale London Hyde Park
Ranked #288 of 1,090 Hotels in London
Certificate of Excellence
Wallsend, United Kingdom
Level Contributor
139 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
“another enjoyable stay”
5 of 5 bubbles Reviewed February 27, 2013

this was our second stay at this hotel, it is now our hotel of choice in london. it is well situated for shops [oxford street and knightsbridge] just a few minutes walk away and next to hyde park. the hotel staff are all very helpful and the breakfast are excellant with plenty choice. rooms are very comfortable with all you need for your visit. already planning our next visit

  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pamsteve091
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnkurSehgal, Front Office Manager at Grand Royale London Hyde Park, responded to this review, March 3, 2013
Dear Guest,

Thank you for staying at Grand Royale London Hyde Park.

Our mission is to make your stay memorable in every way, and your comments will provide us with the information we need to maintain our high level of service.

We look forward to having the opportunity of welcoming you back to the Grand Royale London Hyde Park in the not too distant future.

Yours Sincerely,
Ankur Sehgal
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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3,764 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (809)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
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  • German first
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English first
Birmingham, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed February 26, 2013

The Grand Royale is well presented and the staff are very friendly. It has a nice peaceful and relaxed atmosphere. The English breakfast is also great. If you like Chinese food there are many restaurants just around the corner :-D

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Robb H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnkurSehgal, Front Office Manager at Grand Royale London Hyde Park, responded to this review, February 27, 2013
Dear Guest,

Thank you for staying at Grand Royale London Hyde Park.

Our mission is to make your stay memorable in every way, and your comments will provide us with the information we need to maintain our high level of service.

We look forward to having the opportunity of welcoming you back to the Grand Royale London Hyde Park in the not too distant future.

Yours Sincerely,
Ankur Sehgal
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lausanne, Switzerland
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed February 26, 2013

Very enjoyable stay as per usual at the Grand Royale. Very kind staff and lovely room! Excellent breakfast and really great location 2mins walk from Queensway tube station.
Will definitely be return once again in the near future!

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DrEmmaB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnkurSehgal, Front Office Manager at Grand Royale London Hyde Park, responded to this review, February 27, 2013
Dear Guest,

Thank you for staying with us at the Grand Royale London Hyde Park.

I am writing to you personally to thank you for your stay with us. I am delighted to know that you had an enjoyable and comfortable time during your stay with us. We will surely take a note of your feedback which will help us to deliver excellent customer service.

We will look forward to welcome you back and do let me know if I can be of any further assistance.

Yours Sincerely,

Ankur Sehgal
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
287 reviews
100 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
3 of 5 bubbles Reviewed February 26, 2013 via mobile

I stayed at the Grand Royale last week.
I was a bit worried because I red some bad feedback about the size if the room.
Of course they are tiny, I mean we are in London come on! Anyway it was small but not THAT small.
The bed was comfy with a warm blacket.
When I first arrive the room was very cold, then I called the staff and they came in 2 minutes to fix it, after 10 minutes the temperature was fine.
The staff is friendly at the reception and the wireless in the lobby works pretty fine.
For the price I paid I think is ok, I mean always remember about LONDON!
You can easily walk (2 minutes walking) to QUEENSWAY tube station (CENTRAL LINE) and BAYSWATER (Circle and District line).
I think I would be back.

Stayed February 2013, traveled on business
Helpful?
Thank filobraccs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnkurSehgal, Front Office Manager at Grand Royale London Hyde Park, responded to this review, February 27, 2013
Dear Guest,

Thank you for your comments regarding your recent booking with us here at the Grand Royale London Hyde Park.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at fom@grandroyalelondon.co.uk.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

Yours Sincerely,
Ankur Sehgal
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Coventry, United Kingdom
Level Contributor
5 reviews
3 of 5 bubbles Reviewed February 26, 2013

Good hotel in a great area, 1 min walk from Queensway tube.

Stayed here a couple of times and little niggles always seem to let the stay down. Once was a broken hot tap in the sink and last night was a noisy radiator which only wanted to be noisy while i slept and woke me up at 3:10am! Not great. There was a distinct smell of damp in the room too.

Having said that, the hotel is good value for location and the breakfast is excellent. I would stay again.

  • Stayed February 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Director S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnkurSehgal, Front Office Manager at Grand Royale London Hyde Park, responded to this review, February 27, 2013
Dear Guest,

Thank you for your comments regarding your recent booking with us here at the Grand Royale London Hyde Park.

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

If I can provide any assistance, please don't hesitate to contact me directly at fom@grandroyalelondon.co.uk.

Yours Sincerely,
Ankur Sehgal
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed February 25, 2013

We have stayed a couple of times and cannot fault it, we can walk into town through Hyde park, it's excellent value and the beds are sooo comfy the breakfast is wonderful in a beautiful dinning room also the lounge, bar reception and staircase are amazing which are not done justice on the web site. Lovely staff very helpful and polite, will always use them when we are in town for our wedding anniversary.

Pp

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Debs6666
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnkurSehgal, Front Office Manager at Grand Royale London Hyde Park, responded to this review, February 27, 2013
Dear Guest,

Thank you for staying at Grand Royale London Hyde Park.

Our mission is to make your stay memorable in every way, and your comments will provide us with the information we need to maintain our high level of service.

We look forward to having the opportunity of welcoming you back to the Grand Royale London Hyde Park in the not too distant future.

Yours Sincerely,
Ankur Sehgal
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cardiff, United Kingdom
Level Contributor
26 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed February 25, 2013

We booked this room via there website for 76 pound and it included breakfast,the hotel is a minute walk to bayswater tube on the circle line couldn't ask for anything better,the breakfast selection was vast and very enjoyable and the room was lovely and had all the relevant mod cons including Internet for the laptop,would defo recommended.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank arnie112118
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnkurSehgal, Front Office Manager at Grand Royale London Hyde Park, responded to this review, February 26, 2013
Dear Guest,

Thank you for staying at Grand Royale London Hyde Park.

Our mission is to make your stay memorable in every way, and your comments will provide us with the information we need to maintain our high level of service.

We look forward to having the opportunity of welcoming you back to the Grand Royale London Hyde Park in the not too distant future.

Yours Sincerely,
Ankur Sehgal
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Grand Royale London Hyde Park

Property: Grand Royale London Hyde Park
Address: 1-9 Inverness Terrace, London W2 3JP, England
Phone Number:
Location: United Kingdom > England > London > Notting Hill
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Suites
Hotel Style:
#183 Business Hotel in London
#212 Luxury Hotel in London
#252 Family Hotel in London
#310 Romantic Hotel in London
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Grand Royale London Hyde Park 4*
Number of rooms: 189
Reservation Options:
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Also Known As:
Grand Royale London Hyde Park Hotel London
Shaftesbury London Hyde Park
Grand Royale London Hyde Park England

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