Please any client, don't expect as you have booked a room you will have one! I had an email from the manager the night before I arrived explaining there was a problem with my room but I would be accomodated over the road at a sister hotel. Fine, now you have to bear in mind that I was there for the World Travel Market! My boss is the owner of a very high level property in Portugal! So, My boss checked in the morning I had a room, all confirmed. I was staying there! I was taking my case across London and wanted a base. So we arrived at the hotel at approx 11.30 with no room for me! I had been reserved a room in Heston ( Heathrow). So imagine how happy I was to be put in a taxi ( at their cost) to be taken West when I had to be going East in the morning! The hotel at Heathrow is new and the bed is to die for and could not recommend highly enough. However I did have to return to to the Grand Royale the following evening! All the jokes became a reality with well you will probably have my cupboard from the Director of Sales!
It really makes me feel shame for this level of accomodation in the UK. I was lucky to be sent to thieir Heathrow hotel as it was lovely. But not good when I was at a show in East London! This hotel was horrific! The customer service was awful and the bed was so hard I could't sleep. If you book an executive single be prepared for just that! You will have a very hard bed, and will just have room to go to the bathroom have a desk and slide onto bed! Please don't judge London by the standards at this hotel! It makes me ashamed to be a Londoner!
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Booking.com, Hotwire, TripOnline SA, HotelTravel.com, Cheap Tickets, Priceline, Odigeo and Agoda so you can book your Grand Royale London Hyde Park reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Grand Royale London Hyde Park Hotel London
- Shaftesbury London Hyde Park
- Grand Royale London Hyde Park England