Hotel did not live up to the photos. The staff was no where near as congenial as the staff at other Shaftesbury hotels. My overall experience was not that good. I called the front desk to have an iron and ironing board brought to my room, the phone rang at least 15 times before it was answered. I waited 2 hours and no iron or ironing board was delivered. I had to go to the front desk and make the request in person. The room I was in had some sort of utility closet and the door did not close properly. I have stayed previously at the Shaftesbury Paddington Court and had a wonderful experience. I was very disappointed with my stay at the Grand Royale London Hyde Park
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- Also Known As:
- Grand Royale London Hyde Park Hotel London
- Shaftesbury London Hyde Park
- Grand Royale London Hyde Park England