Having read all the bad reviews written by people using Groupon vouchers I was a little bit apprehensive... I purchased the half day equestrian experience myself, so I had no other choice than to go and take part in it or to lose 40 pounds.
I had a very negative attitude, especially when I found out, that our guide will be the famous David. He turned out to be a REALLY NICE guy and I think he deserves a little bit of a praise as well: he was patient, nice and polite, telling us great stories about stables, horses and answering in details all questions we came up with.
The bad points:
-a terrible receptionist, who I was having telephone conversations with: very rude and disrespectful, lying about weight limits and availability, threatening me with refusing me a horse if I arrive and will be heavier than the weight limit she invented.
- another awful receptionist who treated us as if we were invisible when we arrived. She kept us waiting for 30 minutes without a word of explanation or apology.
The good points:
- Martine: who is a real treasure among all the staff. I communicate with her over an email and she was very skilfully and diplomatically fixing all the problems and issues the regular receptionist was creating.
TIPP: If you want to be treated with respect, talk to them via email
- the experience itself: nice guide, we were allowed to see all the stables, all the questions were answered in detail, we could even do a little bit of grooming if we wanted to. All together lasted around an hour.
Afterwards we went for a tea/coffee break and enjoyed home made cakes
The last part of it was a riding lesson, which lasted 1 hour. David was approaching everybody and was giving us advise. Although it was a group lesson I think it was really worth it (It was my first time on the horse back).
I would definitely recommend visiting and I'll go back for individual lessons.
If you consider buying a voucher go ahead, you will enjoy it BUT prepare yourself for unpleasent experiences with receptionists.