I wrote a review a truthful review about my stay . The City Suite we stayed in was little more than a tiny bedroom with a small but perfectly formed bathroom. The bed was so high I had trouble getting on to it, though it was very comfortable once I had managed to climb in. The pillows were dreadfully uncomfortable and I am told we could have changed them.
However after writing this same review I had a call from one of the Deputy managers to discuss my disappointment and she offered to let me have a Club Room at a 'good' rate next time so that we could see what Montcalm can offer when we next stayed and that I should email her when I wanted a room. Which this week I did, only to find the reply came from reservations rather than her and the 'good rate' was the one I could get online direct. Which I refused......the whole point was to make up for the disappointment of the room and the very dull breakfast offered in the pub opposite. So frankly unless you are willing to pay £340.00 for a room I suggest you look elsewhere. I certainly won't be taken for a ride again.
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- Also Known As:
- London City Suites By Montcalm Hotel London
- London City Suites By Montcalm England