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“Nice hotel in Central London”

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Grange White Hall Hotel
Ranked #590 of 1,077 Hotels in London
Reviewed October 30, 2013 via mobile

When we arrived at the hotel the staff we courteous and helpful. Our room wasn't ready but were able to leave iur luggage until check in. The room was nice and comfortable for 2 people with a separate space for luggage and work space. My only negative would be that the room was too close to the lift and we could hear it going up and down all night. Other than that we enjoyed our stay and would stay again.

  • Stayed: October 2013
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2  Thank Dondon311282
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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318 - 324 of 665 reviews

Reviewed October 23, 2013

We have just returned from a trip to London to see 'Warhorse'
Wonderful Show - break out the tissues in the second half!!!
We stayed at the Grange White Hall Hotel,Montague Street in Bloomsbury. Lovely hotel, Helpful and welcoming staff. Pretty room overlooking the hotel garden and the back of the British Museum. Lovely breakfast. Great, quiet location, walking distance to Oxford Street, Covent Garden and theatreland and of course for the British Museum.

Room Tip: Our room was at the back of the hotel overlooking their garden and the side of the British Museum so...
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  • Stayed: October 2013, traveled as a couple
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1  Thank Vivienne W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 22, 2013

The hotel is in a good location, just behind the British Museum, within easy walking distance of Covent Garden. We had a room, which was very comfortable, overlooking the garden at the back and it was very quiet. The staff were very friendly and welcoming.

Room Tip: If you want a quiet room ask for one at the back overlooking the garden.
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  • Stayed: October 2013, traveled as a couple
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1  Thank CoventryDeb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 16, 2013

Looking at the Grange White Hall website it is advertised as a 4-star boutique hotel with Spacious guest rooms either Superior or Executive with Concierge services that include sightseeing requests.

First the Good:
- great location in Bloomsbury directly behind the British Museum
- good breakfast (if it is included in the room rate, otherwise it is very expensive)
- nice garden views (from some rooms)

Bad:
- Superior rooms are grossly mislabeled, these are Standard rooms at best. Also, "superior" rooms are located on all levels, including the basement below grade. Requests for a Garden View room even though booked well in advance and paid for prior will not be given more than a passing glance. We only got a Garden View room after 3 attempts and finally involving the Manager.
- Executive Rooms after viewing are not much bigger than their "superior" rooms and at 30 GBP, not worth the upgrade in my opinion
- Staff are not given adequate training on handling requests for sightseeing tours. Although they have a Concierge service, not once were we transferred to speak with the Concierge when we made inquiries about a sightseeing tour. We were dismissed by the front desk staff and forced to handle matters on our own.
- were given keys to our room only to enter and find the room turned upside down, beds not made, linens and pillows thrown about. Asked to be moved to a room that was ready.
- Upon being told to return at a certain time were told to wait while room was being prepared only to find out from a returning front desk clerk that the room had been ready for some time and wondered why we had been told to wait.
- that being said this is not a 4-star quality hotel and should not be marketed as such

My recommendation if you are set on staying at this hotel, make sure you phone ahead and specifically ensure you are getting the room and services you requested prior to your arrival.

Room Tip: Room 110 has a nice garden view
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  • Stayed: September 2013, traveled as a couple
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2  Thank georgie773
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 3, 2013

Just back from a long weekend in London. Nice room, nice beds and bathroom at the Grange White Hall Hotel, but several minor things that pull down the general impression. After checing in (friendly staff) we went to the nice little bar for a drink. Nice TV Screen on the wall "entertaining" us with BBC full mumbeling coverage of the stirling architecture prize 2013 - interesting? Not! Could not put the drinks on my room since I had prepaid for the room and I therefore might leave without settling the bill - a possible thief amongst the guests.... Left for a pub. Nice day in London the following day, returned to hotel - room was not made up (at 6PM). Forget the breakfast - bloody expensive. Want to check mail? 5 pounds for an hour on the internet is close to fraud - wake up management - it is 2013!! Go to any pub near Holborn and have a nice beer and free wifi access!

Room Tip: In the back against gardens - quiet
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  • Stayed: September 2013, traveled as a couple
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3  Thank StaaleH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 2, 2013

We booked for two rooms for three nights. The hotel looked lovely from the street and the reception/bar area was appealing but when we got to the corridors and the rooms we were disappointed. Luckily we weren't in London during a very hot spell as the corridors were quite warm and muggy and the rooms were also quite hot - despite the open window. Our room faced the street and was extremely noisy with delivery and garbage trucks attending to the row of accommodation houses lining the street. Our friend's room was overlooking the garden and was certainly quieter than ours, but, the floor in this room was no level and this caused some concern when putting glasses on bedside tables, etc. The hotel is well situated and we walked everywhere from here (somehow). The beds were comfortable.

Room Tip: Make sure you get a room overlooking the garden.
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  • Stayed: September 2013, traveled with friends
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Thank Ozy-Ron
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 2, 2013

This is a nice hotel, very close to the British museum. My room, however, was not nice, so much so I complained about it in writing the next morning - I also told the receptionist, but I have had no contact whatsoever from the hotel.
My room was in the basement, almost no light and I discovered at 6am that it was also situated right near to the kitchen - you can imagine the noise !
The breakfast was very good, but I would never stay in this room again.

Room Tip: Do not accept a room in the basement.
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  • Stayed: September 2013, traveled on business
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Thank ceb346
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grange White Hall Hotel

Address: 2-5 Montague Street | Russell Square, London WC1B 5BP, England
Phone Number:
Location: United Kingdom > England > London > Bloomsbury
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#350 Luxury Hotel in London
Price Range: $97 - $315 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grange White Hall Hotel 4*
Number of rooms: 60
Official Description (provided by the hotel):
Traditional Hotel housed within an Edwardian-style building dating from 1800. ... more   less 
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Also Known As:
Grange White Hall London
Hotel Grange White Hall
Grange White Hall Hotel London, England

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