Lowest prices for your stay
Expedia.ca
Hotels.com
ZenHotels.com
CA$169
View Deal
Snaptravel
Booking.com
Trip.com
View all 7 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Nearby Hotels
Reviews (1,055)
Filter reviews
1,055 results
Traveler rating
6
58
154
162
675
Traveler type
Time of year
LanguageAll languages
More languages
Traveler rating
6
58
154
162
675
See what travelers are saying:
Selected filters
Filter
Updating list...
363 - 368 of 1,055 reviews
Reviewed June 27, 2009

Stayed here for two nights with a a friend; bed was very uncomfortable, shower was difficult to regulate, breakfast was very basic and staff were indifferent to complaints. I found the hotel to be very noisy, no insulation between floors-could hear everything coming from the room above!! Night porters were indifferent to our complaints regarding the noise. The bed was the most uncomfortable I've ever slept in; breakfast was very basic and the staff did not make themselves known to guests-they were too busy chatting amongst themselves!
It is cheap and a five minute walk from Queensway and Bayswater tube stations, however, I wouldn't recommend this hotel to anyone. Not a pleasant experience and the staff didn't seem to care.

Date of stay: June 2009
Trip type: Traveled with friends
Thank ShinieDublin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 25, 2009

We should have know what was to come when the door was locked when we tried to get in and it was then opened by a 6/7 year old boy. After checking in , we were told to go to the lift and press minus one. Our basement room was on the same level as the dining room (more about that later) It smelt like most basements (bad-damp)and with the room being very small, and the keypad on the safe hanging off (it was attached with a shoelace) we asked to be transferred to another better room. We were told the other rooms were smaller and they were full anyway !! When asked about the safe, we were told to give any valuables to them for safekeeping -- Yeah right!
Asking for an extra pillow got me a black look from the surly, couldn't give a [--] receptionist (more on him later) The VERY BASIC continental breakfast was between 7.30 and 9.30. This was ok although the non english speaking staff had a problen when requesting strong tea. We had usually gone by about 9.15 but on the last day we lingered over the last of our drinks till 9.30. First the staff made it clear we HAD TO GO. When I protested that I was just finishing up my tea, he got the surly receptionist *who could speak English) to come and 'talk .to us. After the talking escalated into shouting he walked to the door and switched all the lights off leaving everyone in the dark!! When we got up to go, the other guests told me to "get used to it" I dont think so. As I said luckily it was our last day anyway, and on our way out the surly guy was back behind reception. I asked to speak to the manager but he told me HE WAS THE MANAGER!! After having another heated conversation regarding, treatment of guests, attitude etc I said why dont you just throw the guests out bodily and he replied "Im not allows to do that" in a tone that suggested if he WAS allowed he would most cirtainly do so.
Thsi is by far the worse hotel I have ever stayed in and should be avoided like the plague. You have been warned.

Date of stay: June 2009
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank williamtherebel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 20, 2009

Recently me and my friends were staying in this hotel. While our stay we have discovered a variety of bugs in the hotel. During the first night it was impossible to sleep, because bed bugs were eating us. We took duties of sleep. While two of us slept another took a duty and was protecting us from four kinds of bed bugs. That's ridiculous!
Next morning unfriendly sister of the manager (I guess), was shouting at me because I have not warned her about a room change earlier in the morning and now she have difficulties with giving an accomodation to other customers.
Even though we have finally changed the room and the "sister" of manager was more friendly than before, the following night we have discovered another type of bug approximately half-hand size.
Considering written above they told us that's the first case of having bugs and they are being checked by bug brigade every week.

Date of stay: June 2009
  • Trip type: Traveled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank GangsteLloyd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 4, 2009

smelly ,dirty and ? for get it need sum serious make over staff as well paid on line and did not stay because of smell went across the street in stead.

Date of stay: May 2009
  • Trip type: Traveled as a couple
    • Location
Thank tipperarybobby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 26, 2009

The room was fairly clean, and ensuite cleaned daily.
The decor to the room was poor and in need of refurbishment. The beds were of very poor quality and uncomfortable. The shower hardly worked, and was no more than a dribble. The water temp was uncontrolable and at times scalding, I would not like to have left a child to shower. The plumbing was abismal, and it took 20 mins for the waste water to drain out.
The staff were friendly at times and others just miserableIt took us 5 mins to summon the night porter as he was asleep.

Date of stay: May 2009
  • Trip type: Traveled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank didolancs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
View more reviews