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“Good and efficient service!” 5 of 5 bubbles
Review of Premier Inn London Putney Bridge Hotel

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Premier Inn London Putney Bridge Hotel
Ranked #276 of 1,089 Hotels in London
Certificate of Excellence
Hawick, United Kingdom
Level Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Good and efficient service!”
5 of 5 bubbles Reviewed April 25, 2013

Staff at the hotel are very helpful and I had an enjoyable one night stay while on business. Its in a good location for access to the underground and various bus stops and across the bridge is some really nice eating places and pubs etc....

  • Stayed April 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank williamhodgins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caroline D, Manager at Premier Inn London Putney Bridge Hotel, responded to this review, November 23, 2013
Thank you very much for a wonderful feedback and we really appreciate the time you have taken to review us on Trip Advisor. I' am delighted to hear that you had a good night sleep with us and you found the team to be helpful as well as the location easy to get to.

The Premier Inn London Putney Bridge has the advantage of the underground and bus stops being close enough to make any journey easy as well as enjoyable and I'm glad to know that you found this to be the case.

I do hope to welcome you back here again very soon.

Kind Regards

Caroline Dearing-Burt
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,794 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (303)
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English first
Bangkok, Thailand
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 bubbles Reviewed April 22, 2013 via mobile

The hotel is very clean. The building is old, but the inside is quite new and modern. Bathroom big, new, clean and modern. Room size average or big (I stayed there twice and one room was big, one was average). Staff nice, but not going out of their way to service you.

30 mins free wifi for each piece of equipment (ie. if you have one iphone and one ipad, each will get 30 mins). Buy 24hour vouncher for 3GBP.

Location close to 2 bus stations and tube station. Lots of eating and shopping 5 mins walk across the bridge.

Try and request for a room close to exit/elevators. One time we got assigned a room which was like a 5 min walk from the check-in, this is a bit far when you are at the end of your 2 week trip and carrying 30Kg of luggage with you.

Stayed April 2013, traveled as a couple
Helpful?
Thank Nawee S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caroline D, Manager at Premier Inn London Putney Bridge Hotel, responded to this review, November 23, 2013
Thank you for taking the time to review your stay at our hotel. It really matters to us that our guests enjoy every aspect of their stay. I’ am delighted to read that you were pleased with the hotel standards and found the location easy to get to.

Here at Premier Inn we pride ourselves on our high levels of cleanliness and I am glad that you found this to be the case.

I do hope to welcome you back here again very soon.

Kind Regards

Caroline Dearing-Burt
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nottingham, United Kingdom
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed April 22, 2013

If you are a country dweller and are used to peace and quiet, opt for a back room in the hotel. I was situated on the front and the traffic noise kept me awake.

Everything else was great - the service; nice clean room, tastefully furnished and a comfortable bed.

  • Stayed April 2013, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank AngieLawrence
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caroline D, Manager at Premier Inn London Putney Bridge Hotel, responded to this review, November 23, 2013
Thank you for taking the time to review your stay at our hotel. It really matters to us that our guests enjoy every aspect of their stay. Your feedback is very much appreciated as it enables us to improve our service.

I’ am delighted that you were pleased with the hotel standards. Here at Premier Inn we pride ourselves on our high levels of cleanliness and I am glad that you found this to be the case.

I do hope to welcome you back here again very soon.

Kind Regards

Caroline Dearing-Burt
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Exeter, United Kingdom
Level Contributor
106 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 bubbles Reviewed April 19, 2013 via mobile

1st time in a Premier Inn as we usually go slightly more up market and what can i say the staff on reception were brilliant really welcoming and cheerful and even gave us a river view which was nice although. The room was a great size and suited what we needed the only downside was the temprature which wasnt fixed using the aircon which did not work. This was pointed out to reception after an hour after we checked in but nothing happened so after sleeping with the Windows open to cool the room i was woken at 06.12 on a saturday morning by traffic noise on Putney Bridge and now sit wide awake reviewing the hotel an hour later. Lets see what night two brings as i check out tomorrow

  • Stayed April 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank SDB1970
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caroline D, Manager at Premier Inn London Putney Bridge Hotel, responded to this review, November 23, 2013
Thank you for your review. We always strive to satisfy your needs at our hotel during your stay. However during this instance, we failed to provide this and I am sorry for the disappointment you had.

Premier Inn offers a good night guarantee means if we didn't fix the problem, we will gonna give your money back. However, our reception is open for 24 hours and our staff would of been more than happy to help you with your discomfort. At this instance we could have changed the room for you. This advice could only help for your future stays in Premier inns.

On the other hand, I am pleased that you found the team to be friendly. Here at Premier Inn we pride ourselves on our excellent levels of customer service and I am glad that you found this to be the case.

I do hope to welcome you back here again very soon.

Kind Regards

Caroline Dearing-Burt
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
4 of 5 bubbles Reviewed April 17, 2013

quite good hotel. Although it locates in zone 2 of London, but the transport is very convenient. But internet connection should be improved. The hotel should provide cable connection as well. The staff could be more warm and more helpful.


  • Stayed April 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Jerry Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caroline D, Manager at Premier Inn London Putney Bridge Hotel, responded to this review, November 23, 2013
Thank you for taking the time to review your stay at our hotel. It really matters to us that our guests enjoy every aspect of their stay. We sincerely apologise that on this occasion our hotel fell short of your expectations. Your feedback is very much appreciated as it enables us to improve our standards.

However, I am pleased that you found the team to be friendly and helpful. Here at Premier Inn we pride ourselves on our excellent levels of customer service and I am glad that you found this to be the case.

I do hope to welcome you back here again very soon.

Kind Regards

Caroline Dearing-Burt
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
SOU
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed April 14, 2013 via mobile

We stayed here for 1 night on Friday 12th April. We arrived around 4pm and checked in immediately after parking the car at the hotel. Reception were very friendly and assisted us booking a taxi for later that evening.
The location was great near nice bars and 2 minutes walk from the tube station.
On the morning of check out we mentioned to reception that our air conditioning didn't work and we slept with the window open and asked them to check it before their next guests arrived...we were then told that due to this fault they would not charge us for parking even though we were leaving the car there all day to get the tube to London. Very impressed with their generosity and customer service, would stay again.

  • Stayed April 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank schwing27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caroline D, Manager at Premier Inn London Putney Bridge Hotel, responded to this review, November 23, 2013
Thank you for taking the time to leave your thoughts on Trip Advisor. Your feedback is very much appreciated as it enables us to improve our service.

I am pleased that you found the team to be friendly and the location easy to get to. We do apologise about the aircondition problem and I am glad you felt your situation was dealt with in a professional and friendly manner. Please be assured that at we take all feedback seriously and we would like the opportunity to investigate these issues further.

I do hope to welcome you back here again very soon.

Kind Regards

Caroline Dearing-Burt
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
norfolk
Level Contributor
89 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
5 of 5 bubbles Reviewed April 14, 2013

We stayed at this hotel on the 13th April 13 just for one night and payed £95 foe 2 with breakfast.

The outside of the hotel is didnt look much as we approached but the inside soon made up for that our room was 601 on the top floor, look as if it had been refurbished ,very please and with a choice of different pillows and tea and coffee and also hair dyer in the room.


Breakfast was very good value all you can eat and very good food better than some four star hotels we have been,also children under 16 eat free....

The hotel is very short walk from putney bridge tube and not far from the high street which is just over the bridge of the river themes. Some good restaurants on the high street as well as weather spoons and macdonald and KFC .

So overall very clean, we'll positioned hotel and a great night sleep....

  • Stayed April 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank norfolkhero
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caroline D, Manager at Premier Inn London Putney Bridge Hotel, responded to this review, November 23, 2013
Thank you for taking the time to review your stay here at Premier Inn London Putney Bridge. I am delighted that you had a great night sleep with us.

I am pleased that you found the location easy to get to and enjoyed the food in our restaurant. Here at Premier Inn we pride ourselves on our excellent levels of customer service and our high levels of cleanliness and I am glad that you found this to be the case.

I do hope to welcome you back here again very soon.

Kind Regards

Caroline Dearing-Burt
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Premier Inn London Putney Bridge Hotel

Property: Premier Inn London Putney Bridge Hotel
Address: 3 Putney Bridge Approach, London SW6 3JD, England
Location: United Kingdom > England > London
Amenities:
Bar / Lounge Restaurant Room Service Wheelchair access
Hotel Style:
#51 Best Value Hotel in London
#106 Family Hotel in London
#186 Romantic Hotel in London
#215 Business Hotel in London
Price Range (Based on Average Rates): $
Hotel Class:3 star — Premier Inn London Putney Bridge Hotel 3*
Number of rooms: 179
Official Description (provided by the hotel):
Recently refurbished ... more   less 
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Also Known As:
Premier Inn London Putney Bridge Hotel London
London Premier Inn
Premier Inn London Putney Bridge Hotel England

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