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“Pleasantly Suirprised”

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Kenwood House Hotel
Ranked #320 of 554 London B&B and Inns
staines
1 review
“Pleasantly Suirprised”
Reviewed October 28, 2009

I have to say, after reading the reviews i was expecting something dismal. I was so surprised. The rooms were really big, clean sheets and all had brand new fitted bathrooms. I must say the staff did not speak a word of english but were friendly and happy to help. The location was great and they even let us leave our bags the next day whilst we shopped. I would fully reccomend and would most definately stay again, a total bargain for central London

Stayed October 2009
Helpful?
Thank andromena123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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67 reviews from our community

Traveler rating
    3
    1
    8
    6
    49
See reviews for
7
20
7
5
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Paris
1 review
Reviewed July 7, 2009

This "hostel" was just horrible, when we arrived, the hostel was closed and we had to wait for a long time for the "reception man" to come with the keys. The receptionnist barely spoke English (or French ^^) and there was an officer from Scotland who was making an investigation on the hotel!

It was horrible! Mices dropping in the bed, a handkerchief full of blood in the bathroom and some candles "satanic" style next to the bathtube. WELCOME IN LONDON!

  • Stayed February 2008, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jujujuju34224
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denmark
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 13, 2008

Totally agree with all the negative reviews of this place. It's a dump, a doss-house. Even giving it 1 star is over-generous - it's worse than terrible. Sleep on the streets - much more pleasant.
I was moved here by the Berkeley Court Hotel because the toilet was broken at my room there - got the impression they are in the same ownership. Would advise you avoid them too!

  • Liked — Nothing
  • Disliked — Traffic noise, shoddy decor
  • Stayed May 2008, traveled solo
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank britdk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Australia
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 31, 2008

threadbare and holey sheets, smelly bathroom, shower didn't work, I was only person in the building overnight as reception not manned, noisy air con type unit directly outside. Worst night on my trip.

  • Liked — location
  • Disliked — squalid, unsafe, noisy
  • Stayed January 2008, traveled solo
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MarianneAustralia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sacramento
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed May 25, 2007

At this hotel you have to leave the keys at the front desk. I went out to a cafe for a tea, and came back and my room and been tossed and all my valuables were stolen. STAY AWAY!!!!

Stayed May 2007
Helpful?
7 Thank ItaliaMan2007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Malta
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed May 1, 2007

My friend and i arrived at this hotel at 2.30am and were told we had to pay for all 4 nights before proceeding to the room. As we were exhausted we made the mistake of doing so. I was shocked to find that the room was very small, with paint peeling off the walls, dirty pieces of torn material used as curtains, headboards filthy, the TV not working, the lock on the door falling off the wall and the furniture in the room old and tacky. The bathrooms were shared with other guests and were similarly filthy, there was no hot water for the duration of our stay and the toilet on our floor was blocked for 2 days. After 1 night I developed some sort of rash which i suspect came from the dirty sheets or towel, after which i had to go out and buy my own. Breakfast consisted of instant coffee, 'choice' of 1 cereal and 3 pieces of toast with butter between 2 of us. This hotel should not be allowed to operate. The owners are cheating people and providing a standard of accommodation which is detrimental to people's health and safety. Do not book this hotel under any circumstances, trust me!!!

  • Liked — The location
  • Disliked — It was very dirty and staff were rude and unhelpful.
  • Stayed April 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
5 Thank Danjela
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Derbyshire
Level 3 Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed September 16, 2006

We booked this hotel through laterooms.com. This is a very cheap hotel and we had a large room to sleep four people for only £75. The beds were clean and new, the towels were clean though threadbare, the TV was enormous.
On the negative side, the decor was very cheaply and roughly done, the carpet was dirty, the curtains unhemmed and not hung properly, the bathroom had broken tiles and lots of mould. No tea or coffee making facilities available. Water poured down walls when shower used upstairs.
Now given the price we felt that we had a comfy bed, hot shower and coffee available from the garage on the corner it was not too bad.
BUT as we were getting ready to for bed we saw MICE!! That was the last straw....

  • Liked — location and price
  • Disliked — mice
  • Tips/Secrets — take a cat
  • Stayed September 2006, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank LesleyBe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Kenwood House Hotel

Property: Kenwood House Hotel
Address: 114 Gloucester Place, London W1U 6HY, England
Location: United Kingdom > England > London > Marylebone
Amenities:
Free Breakfast
Hotel Style:
Ranked #320 of 554 B&Bs / Inns in London
Price Range (Based on Average Rates): $
Hotel Class:1 star — Kenwood House Hotel 1*
Number of rooms: 19
Also Known As:
Kenwood House Hotel London, England

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