Our stay at this hotel was a bad experience. The extra bed for our 8 year old was absolutely terrible (50 pound per night). No mini bar, coffee or thee facilities in the room, when I ordered a thee in the morning had to wait for 35 min. so I to walked downstairs to get a bottle of water. Continental breakfast (14 pounds) is just coffee, thee, orange just, toast and jam and they come once with a basked with muffins. I expected at least a buffet breakfast in a 5 star hotel. The hotel is situated in a small street so don't expect a nice view.
When we left we asked the manager the best routing details to Luton Airport and we almost missed our plane because of the wrong instructions. I really don't understand all the good reviews this hotel is getting considering the price you have to pay.More