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“Okay but not that memorable”
3 of 5 bubbles Review of Hotel Rushmore

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Hotel Rushmore
Ranked #572 of 1,090 Hotels in London
Hindhead, United Kingdom
Level Contributor
182 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
“Okay but not that memorable”
3 of 5 bubbles Reviewed March 18, 2013

The reception area was quite welcoming and the staff were efficient though, I thought, a little frosty.

Away from reception and they room I had clearly needed some refurbishment. However, it was of a decent size but the decor and furnishing were dated.

The bathroom has obviously been upgraded at some point and, although a bit cramped, it was okay and the shower was decent enough.

I stayed here for only one night and I thought it was a little overpriced and certainly didn't have a comfortable or welcoming feel to the place.

Three star is probably a little generous. I think 2.5 stars is more appropriate.

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank HarshButFair51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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434 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Hungarian first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
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  • Spanish first
  • Swedish first
  • Any
English first
Naples, Italy
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed March 10, 2013

We stayed from the 3rd to the 8th of March 2013 and really enjoyed our stay. The Hotel is in a central area just two minutes away from the metro station. The staff is very friendly and the breakfast is excellent. Had a couple of issues with the electricity and the wi fi at points but they were promptly solved by the staff.
I'd come back.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Nicholas E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johor, Malaysia
Level Contributor
43 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 bubbles Reviewed December 3, 2012 via mobile

Near to Earls Court tube station. Nearby are restaurants and convenience stores. Free wifi but a bit unstable. Breakfast is included but nothing much to eat. Recommend to eat outside better. Room is considered spacious for the price. And there is no elevator. Have to carry luggage all the way up to the second floor.

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank NgeePei Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Liverpool, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed November 26, 2012

We stayed in this hotel for 3 nights, and found it to be extemely friendly and welcoming. Rooms lovely and spacious especially for London. Excellent location!! would not hesitate to stay there next time we have a mini break....

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Paula C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Salzburg, Austria
Level Contributor
89 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
3 of 5 bubbles Reviewed November 15, 2012

We returned from 6 days at the Rushmore with mixed feelings. On one hand, the location is great, the receptionists were perfectly friendly and helpful, and the rooms are as small as in any other London hotel in the same price category.

We were however deeply disappointed by the breakfast and especially the staff serving breakfast. We were aware that it would be a continental breakfast, but what we actually got was more than poor. It mainly consisted of cereals (apparently due to their long durability), dry toast, pre-packed butter, and two bowls of jam that were simply topped up when nearing the bottom. The only savoury items were a plate of pre-sliced Cheddar-ish cheese with a handful of tomatoes, salt crackers, and, strangly, a bowl of Greek salad with onions, olives and Balsamico vinaigrette. One some days there were also supermarket-cakes and dry, crumbly scones.
The breakfast staff gave the impression of being annoyed by the guests and were quite strict with the breakfast serving times, which were, quite inconveniently, from 8-10. Since we had to be out for business at 8, we would have liked to be able to have breakfast earlier. The information folder in the room said there would be breakfast from 7:30 on weekdays, so we didn’t worry at first. But when we got down at 7:30, nothing was ready, and before we had to leave for work we could merely manage to get a quick cup of coffee and a slice of cake. The service lady didn’t seem too happy when we asked whether we could have breakfast earlier the next day. Throughout the 6 days there, she always seemed to be in a particularly bad mood…

We were also quite disturbed by the paper-thin (and heavily stained) walls of our room; we could hear really everything going on in the surrounding rooms (including the neighbours’ intercourse). Sleeping without earplugs was impossible.
Even though we knew that bathrooms in London hotels can be tiny, we didn’t except a minuscule wet cell the size of 1,5 x 1,5 m. We wonder how a person with more than 60 kg can ever fit into the shower…

For 115 pounds we had really expected more, so we’ll probably not be back.

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank GreenTravelCat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Western Cape South Africa
Level Contributor
66 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 bubbles Reviewed November 6, 2012

The only Hotel we could find that was clean and affordable when we needed a place on short notice to stay. Walked in and was helped in a friendly way. Had no booking just arrived and it was no problem The only down side is the lovely Victorian staircase,very narrow,So with a lot of suitcases we had to drag it to the 2nd floor.The breakfast was good and the Hotel is situated just so that you can walk to all the major sightseeing spots, even though the train stations was near us we preferred walking. I loved this hotel with its big rooms. Staff I found to be honest. Recommend it highly.

Room Tip: Make sure you get a room nearest to the ground floor and that you have no large amount of suitcases.
See more room tips
  • Stayed December 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank J W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York, New York, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed November 3, 2012

We stayed at this hotel only for one night, but it was a pleasant experience. The location is excellent, just steps away from a tube station. Nice, quiet neighborhood with all convenience. The room was small, but clean and comfortable. The staff was very friendly and accommodating with all our last minute request. Free WiFi was a good plus. The room we stayed had a tiny balcony which would have been great if it were summer. I'd definitely go back there for a longer stay.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Yumiko N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Rushmore

Property: Hotel Rushmore
Address: 11 Trebovir Road, Earls Court, London SW5 9LS, England
Location: United Kingdom > England > London > Earls Court
Amenities:
Business Center with Internet Access Free Breakfast
Hotel Style:
Ranked #572 of 1,090 Hotels in London
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Rushmore 3*
Number of rooms: 22
Official Description (provided by the hotel):
Hotel set in 1900 Victorian townhouse with individually themed and tastefully designed bedrooms. ... more   less 
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Also Known As:
Rushmore Hotel London
Hotel Rushmore London, England

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