We stayed in this hotel for a night back in November. It was not a good experience at all. We were waiting a long time before the staff greeted us so we could check in. The room smelt vaguely of cigarettes and the mattress wasn't very comfortable so I had trouble getting to sleep. At around 3AM the fire alarm sounded which was an incredibly loud foghorn sound and made my boyfriend sit up in shock screaming out. Luckily I had not been asleep but it left me feeling jittery for the rest of the night. The hotel is in a good location at a fairly okay price but it is not value for money when you could get better sleep elsewhere. The worst thing was when we came to check out the next morning the staff did not even apologise for the fire alarms going off in the middle of the night, they just seemed incredibly rude. I would NEVER stay here again.
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- Also Known As:
- Enterprise Hotel London, England