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“Small but pleasant”

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The Windermere Hotel
Ranked #105 of 1,063 Hotels in London
Certificate of Excellence
Devon
Level Contributor
25 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Small but pleasant”
Reviewed October 10, 2012

This hotel was convenient for a meeting the next day. Checked out a few in the same location but the rates for the Windermere were much better. Easy to find from the station and we were greeted with a cheerful receptionist who couldn't have been more helpful. The whole hotel was very clean and tidy but a bit small. Not a problem for a business trip as we were out the next day. The room was an ok size and again very clean. The bar was in the restaurant area and again could be described as quaint. We ate in the restaurant and the chef/bartender/waiter was great. He prepared our meal and served drinks with a smile and the food was ok. Had a good nights sleep and breakfast was freshly cooked to order and could not be faulted.
Yes it is a bit small in places but great service, a clean environment and friendly staff make it a pleasent stay..oh and the price we paid was exceptional for the area. Would I go back...Yes

  • Stayed July 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mobilemess
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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704 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (123)
Date | Rating
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English first
Mytchett, United Kingdom
Level Contributor
106 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed October 7, 2012

We have been going to london for years always to a different hotel, now though we will always go back to the Windermere. The greeting on arrival did make us aware that we were welcome and the contact with all staff including the owners was a pleasure, in fact on leaving we ended up in conversation because we wanted to and they had time for us. The bedroom was not only pleasant, clean, fresh and with a nice decor but also larger than all others we have stayed in previously. The hotel itself was the same except of course for the largeness, but the size was irrelevent as everything was where you wanted it when you need it. We had been out all day and only wanted a snack in the bar area, no problem, our needs were tended to and also for a London Hotel both the snack and wine were realisticly priced. We had breakfast on the morning and were still feeling pleasantly full late afternoon after walking London as one does, then collecting our cases which they had stored for us without any of the problems normaly encountered. Thank you Windermere for adding fond memories to a very pleaserable break, we will be back.

Room Tip: Just go and you will enjoy
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  • Stayed October 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank payneb2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheWindermere, Manager at The Windermere Hotel, responded to this review, October 8, 2012
Dear brianpayne,

Thank you so much for taking the time to post a review of your recent stay with us. I am very pleased to hear that you enjoyed our hospitality.

It would be our pleasure to welcome you back to The Windermere.

Best regards,
Emily Hambi
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed October 7, 2012

We only stayed for the one night, but were really impressed with the quality of the hotel. Has clearly been through recent refurbishment and is very tastefully decorated. Out room was fantastic. We needed a map to find our way round the king size bed as it was so massive! Will definitely be back but wont be booking through easytobook.com as they add on extra fees and taxes!

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RegIceburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheWindermere, Manager at The Windermere Hotel, responded to this review, October 8, 2012
Dear RegIceburg,

Thank you for taking the time to post your review. I am very pleased to hear that you enjoyed your stay with us and that you appreciated our personal touches and design. Each of our 19 guest rooms are individually decorated and personally designed by us, the Hambi family. I look forward to welcoming you again in the future.

You will find us on all the major booking sites. We also accept reservations and booking enquiries direct by email, telephone and through our brand new website.

Best regards,
Emily Hambi
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bolton, United Kingdom
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed October 6, 2012 via mobile

Friendly staff, excellent service, clean environment and convenient location. The down side - room 23 is very small and consequently the double bed is too small. Shame about size of room because everything else was very good.

Stayed October 2012, traveled as a couple
Helpful?
Thank brian_wroe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheWindermere, Manager at The Windermere Hotel, responded to this review, October 8, 2012
Dear brian_wroe,

Thank you for your review, and once again, Happy Anniversary!

I am very pleased to hear that you enjoyed your anniversary break with us. You were in Room 23, which is a Classic Double room (double bed, en suite shower room). We also offer larger double rooms in our collection; Superior Double and Deluxe Double. These room categories are more spacious than the Classic and come with either a queen or king size bed and an en suite bathroom (instead of an en suite shower room). I hope that if you ever return to The Windermere, that you may have the opportunity to experience one of these lovely rooms.

Best regards,
Emily Hambi
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nicosia, Cyprus
Level Contributor
80 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 165 helpful votes
Reviewed September 24, 2012

This was my 4th visit to the Windermere Hotel which for me has become synomymous with London! Since my last visit in March there have more substantial upgrades.The reastaurant has been completely redone and is now more modern and welcoming. The area now features an extended small lounge where you can enjoy the free computer and TV. Fortunately the quality of the breakfast remains the same...unbeatable!! The staff too remains cordial,friendly, smiling and efficient making sure your day starts off well. Particular congratulations to the owners/managers who are always at hand to help you in any way possible and are always on the look out for improvements. (BTW: I love the jar of complimentary toffees always available at the reception desk and thanks to Nicolas Hambi it's always topped up despite the great demand). Hope to visit again soon.

Room Tip: For complete sound insulation choose roo no.34.
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  • Stayed September 2012, traveled with family
    • Value
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    • Sleep Quality
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Helpful?
2 Thank CaymanRedGuard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GLEN ALLEN
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed September 23, 2012

Our first trip to England could not have been better. The choice of the Windermere was the
best place we could have ever found.The room , the food,the great people who work at and run the hotel were all outstanding. We do want to go back and we will definitely stay there again.
I could not have been more pleased with the whole experience of our trip to London, and
look forward to a return visit in a couple of years and will call on them again. Kathy and Ronald

Room Tip: Go for the superior if you can.
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  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 2whitecats
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bristol, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 20, 2012

The Windermere Hotel was able to accommodate me at short notice after a mess up by the online booking agency and took great care to ensure my travel arrangements were not disrupted.
This is a newly-refubished family run hotel, well located near to Victoria station. Room was a good size, very clean, modern and tidy. Staff were very friendly and helpful and breakfast was freshly cooked to order with good quality ingredients.
I will definitely stay there again.

  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jeff D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Windermere Hotel

Property: The Windermere Hotel
Address: 142-144 Warwick Way | Victoria, London SW1V 4JE, England
Phone Number:
Location: United Kingdom > England > London > Pimlico , Victoria
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Airport Transportation
Hotel Style:
#93 Luxury Hotel in London
#163 Romantic Hotel in London
#170 Business Hotel in London
#176 Family Hotel in London
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Windermere Hotel 4*
Number of rooms: 19
Official Description (provided by the hotel):
The Windermere is an award-winning boutique hotel, of enormous charm and character, where the atmosphere is relaxed, the welcome is friendly and the service is personal. Located at the heart of one of the world's finest cities, in a small residential corner of this bustling city, we are just a stone's throw from some of London's main attractions including Buckingham Palace, Parliament, Harrods and the River Thames. We are only 7 minutes walk from Victoria Station. Our envious location, charming style and friendly hospitality, attracts guests the world over. The Windermere is a family run business, with two generations of the Hambi family currently running The Windermere, alongside a highly competent and friendly team. * Free high speed Wi-Fi. * Elevator. * Air-Conditioning. * Excellent complimentary breakfast. * Wonderful brasserie open for dinner (AA Dinner Award 2015). We look forward to welcoming you to "Your Home Away From Home". ... more   less 
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Also Known As:
Windermere Hotel London
Hotel Windermere
The Windermere Hotel London, England

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