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“New clean feel, a fine hotel” 4 of 5 bubbles
Review of Nayland Hotel

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Nayland Hotel
Ranked #321 of 556 London B&B and Inns
Boston, Massachusetts
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“New clean feel, a fine hotel”
4 of 5 bubbles Reviewed February 8, 2011

If you have the budget to stay at a hotel, this one is definitely worth it. The price is not too bad, and the facility feels fairly new and clean. Breakfast is free and decent- basic but good. It's a bit of a walk from the center of town, but it's definitely a walkable distance or easily accessed by bus. Overall, there was nothing super special about this hotel but there was nothing to complain about and the cleanliness is definitely a huge plus!

  • Stayed January 2011, traveled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
4 Thank freshmantraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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448 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Hebrew first
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Austria
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed January 20, 2011

Room was Double for Single use, big enough for 2 People, Breakfast fine with Tea or Coffee, Toast.... not too much but ok. Friendly Staff at Check-in and in the Bar with moderate Prices for Soft- and Alcoholic Drinks. Hotel is fine for London Visitors.

  • Stayed January 2011, traveled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with OctopusTravel

Helpful?
5 Thank MaxAustria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canada, Kentucky
Level Contributor
304 reviews
200 hotel reviews
common_n_hotel_reviews_1bd8 228 helpful votes
2 of 5 bubbles Reviewed November 12, 2010

If you are expecting the self-reportd 4 star accommodations, you will be deeply disappointed. Rooms are small, bathroom was smaller than a cruise ship commode.

While my room was clean, one bath towel had a hole in it, and there were no facial tissues in the room. This is not what a four star establishment provides. The walls were paper thin, and I was kept awake by a grinding mechanical noise at night.

  • Stayed November 2010, traveled on business
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Human44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these London hotels

Yeovil, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed October 29, 2010

This hotel is shocking, you do not even get the basics like tea and coffee or a bathroom door that can open fully because it is so close to the bed due to room sizes. The only recommendation I would make is to avoid this hotel at all costs.

  • Stayed October 2010, traveled as a couple
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank Wattser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calabasas, California
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 bubbles Reviewed October 5, 2010

Of all the hotels and inns we stayed in England, this was by far the worst experience we could imagine. We arrived to the hotel at 1pm which was 1 hour early. They told us to take all our luggage 3 doors down to their sister hotel to store which we did. The person at the front desk had no affect whatsoever, we could not even get a smile out of him. When we returned and retrieved our own luggage, he told us he was giving us a room with two queen beds which we really did not need but thought it was like an upgrade. Our room was down in the basement. When we got off the elevator there were cleaning supplies and dirty linen on the floor. It smelled like overwhelmingly strong Pine Sol. Our room had a row of windows above the two beds with bars on them and the garbage bins as a view. People were walking out there and I had to use the bathroom, if I did not close that door, they could all see me on the toilet! Of course we complained and they moved us to a smaller room on the main floor which was fine. We asked for a 430am wake-up call as our flight from Heathrow left at 9am. He said he would put in for our wake up call. An hour later, as we were leaving to go sightsee, we mentioned to him again about the wake up call. He confirmed that he had our room #415 and the wake up call scheduled for 430am. Well, the next morning as my husband tripped over the luggage to get to the bathroom, we checked the time and it was 6am! We rushed to get out and asked the front desk why we did not get a wake up call to which he replied "you should have asked me for a wake up call." We asked what time he came on shift, he said 2am! We asked for a cab and a van came to take us to the station, charged us flat rate $15 instead of the $5. I understand it was early morning, but he should have mentioned this to us before. The staff - 2 different men were cold, rude and nasty. All other hotels we stayed at in England were fantastic including the Rochester Grange at the same price as well as several inns and b/b's outside of London- all better prices than this one. The only positive was that it was near Paddington Station but there were dozens of hotels on this street we could have stayed at. Thinking back, I wish we had booked at the Best Western next door.

  • Stayed September 2010, traveled as a couple
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank Sevens2003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Euless
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed August 24, 2010

We found the staff helpful. We arrived early and were allowed to store our thing two dorrs down. Our room was ready at 1 PM. It was on the back side of the building and was quiet. The temperture was mild 20C when we went to bed. It was comfortable without AC. Breakfast was nice. We had cereal with skim milk, coffee, toast and jam. Filling if not elaborate. Our friends stayed at a hotel 2 blocks away and breakfast was an extra 15 pounds. It was easy walking distance from Paddington Station in a nice, park like atmosphere. We caught the sightseeing double decker bus near the station which took us to the main London attrations. It was a good value.

  • Stayed August 2010, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank HBCoxJr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sanur, Indonesia
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
1 of 5 bubbles Reviewed August 16, 2010

My girlfriend has already booked and paid for this hotel before we saw the review - a lesson to learn for the future. We had a twin bed in our room to share. I've expected a small room, so no complain on that. However, my bed linen was not clean. It has stain of a squashed dead bug on the white sheet. I agree with what most people wrote about the hotel and its breakfast. I would not recommend anyone to stay here because the hotel is not clean.

  • Stayed August 2010, traveled with friends
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank NomadBali
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Nayland Hotel

Property: Nayland Hotel
Address: 132-134 Sussex Gardens, London W2 1UB, England
Location: United Kingdom > England > London
Amenities:
Bar / Lounge Free Breakfast Free Parking Room Service
Hotel Style:
Ranked #321 of 556 B&Bs / Inns in London
Price Range (Based on Average Rates): $
Hotel Class:3 star — Nayland Hotel 3*
Number of rooms: 41
Reservation Options:
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Also Known As:
Nayland Hotel London, England

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