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“Great location, service, staff”

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Grange Holborn Hotel
Ranked #390 of 1,088 Hotels in London
Norwich, United Kingdom
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Great location, service, staff”
5 of 5 bubbles Reviewed June 15, 2014

Just got a last minute deal; we stayed for a theatre stop. The staff blew me away with their friendly service, the room was amazing ... Thoroughly recommend on all levels. We didn't have breakfast but everything we did have was spot on!

  • Stayed June 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
18 Thank ApitherapyWellbeing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nellie S, Guest Relations Manager at Grange Holborn Hotel, responded to this review, June 16, 2014
So pleased that you enjoyed your stay and thank for your the excellent review, I am particularly pleased to see your nice comments relating to our staff. We look forward to welcoming you back in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,066 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (395)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Southampton, United Kingdom
Level Contributor
35 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed June 8, 2014 via mobile

This Hotel is in a great location, close to Holborn tube station and close to Covent Garden. Check in was disappointing as they were trialling Tablets to check in but some of the older customers were struggling with this and the forms were not pre-populated which seemed to defeat the point.

The room was clean and a good size for a Central London hotel with a large desk, a good size bath / shower (small bathroom though). Nice to have free Wi-Fi that is easy to log in as well as a clock radio with an old style iPod Dock.

There is a good sized square pool along with a steam room and sauna in the basement along with a small but well equipped gym. Need £1 for the locker though although the receptionist will loan you one in exchange for your key card.

Decided not to bother with breakfast on hearing it was £26 each and extremely average according to another couple, preferring the nearby Onion cafe that supplied a well cooked English at a fraction of the cost. This is not unique with London hotels but my view is either cook a breakfast that justifies the cost or drop your prices. I also hate having to queue to check out when there are no outstanding bills with no fast check out-out facilities being offered.

Overall though a comfortable stay and good value at the discounted rate paid.

Stayed June 2014, traveled as a couple
Helpful?
5 Thank Steve F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nellie S, Guest Relations Manager at Grange Holborn Hotel, responded to this review, June 10, 2014
Thank you for taking the time to post your review and we are pleased that your stay was satisfactory. We look forward to welcoming you back again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
southern
Level Contributor
50 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 bubbles Reviewed June 7, 2014

Stayed here for the night conveniently located within the westend.

The pool looked impressive on the website pity it didn't live up to the expectations - the steam room was lovely but toning down on the lighting would be nice.

The skybar was a disappointment - views was not breathtaking and atmosphere a bit dull. The price charged was extornationally high.

To summarise it was a pleasant stay just some minor things to highlight. I felt it was more of a three and a half-four star hotel.

  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank travel168southern
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nellie S, Guest Relations Manager at Grange Holborn Hotel, responded to this review, June 10, 2014
Thank you for taking the time to make your review. We regret that your expectations were not fully satisfied on this occasion. We hope that you will try one of our other hotels on a future occasion.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Copenhagen, Copenhagen, Denmark
Level Contributor
63 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed June 4, 2014 via mobile

This is in holborn and situated at the edge of holborn about 100m from the tube station. It's good for the Bloomsbury area and the city. It has good rooms and the staff were efficient and friendly. Well worth a try if you need some where that let's you wonder into Covent garden at night and news to work during the day.

Stayed June 2014
Helpful?
4 Thank Ravinder45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nellie S, Guest Relations Manager at Grange Holborn Hotel, responded to this review, June 10, 2014
I am pleased that you enjoyed your stay and we look forward to welcoming you back.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newhaven, United Kingdom
Level Contributor
48 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 bubbles Reviewed June 4, 2014

We were only at the Grange for afternoon tea. Despite a mixup with the time of our booking (which they dealt with expertly by schmoozing us with biscuits and a free boozy drink), we cannot fault the tea itself. However, within a week previously we'd had afternoon tea at The Grand in Brighton. The environment and ambience simply was no comparison.

  • Stayed June 2014, traveled as a couple
    • Location
    • Service
Helpful?
5 Thank AndrewJHarvey1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nellie S, Guest Relations Manager at Grange Holborn Hotel, responded to this review, June 5, 2014
I'm pleased you enjoyed your afternoon tea - sorry for the apparent mix up with timing!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Engaland
Level Contributor
29 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 bubbles Reviewed May 31, 2014

Stay in late May on week day on Romance basis. This gives us a late check out at 14.00. It include champagne on arrival, breakfast and dinner and two half hour spa treatment. Really finely staff and a fine hotel. Large double bed was very comfortable. Did not hear much traffic noise on the 9th floor. Room is large for London hotel. Its a superior double. Room is large enough with a small double sofa to sit on. Nice robe and slippers. Treatment at the spa is excellent although its only for half hours. Pool is pleasant since there is no one there on week day. A few lounging deck bed would be nice as there is only chairs and very small lounger that you can not lay about in.
Very good location to Oxford Street and theatres. Dinner was good but not of fine dining which is reflected in the price which is very reasonable for London. No complaint specially the foreign (German) girl waitresses is very friendly indeed and make it a very pleasant evening.
Carpet could do with cleaning to brighten it up. I would certainly come back. In fact, will book again for late August Romance package.

Room Tip: Top floors. Choose at least superior room.
See more room tips
  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
19 Thank GLOBEVISITOR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nellie S, Guest Relations Manager at Grange Holborn Hotel, responded to this review, June 3, 2014
We really appreciate your review and are pleased you enjoyed your romantic package.
We look forward to welcoming you back in August.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newcastle upon Tyne, United Kingdom
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 bubbles Reviewed May 31, 2014 via mobile

We stayed here while visiting London on a theatre trip. It's a decent enough hotel but more like 3 star than a 5. Room was a decent size but we felt the decor was a bit dated. The extractor fan in the bathroom didn't work which meant after a shower, the bathroom took ages for the condensation to go. Also, there was a gap between the bottom of the shower and the top of the bath so the floor was flooded after a shower. The continental breakfast was of good quality. The staff were all very pleasant and helpful.
The hotel is in a great location.
This trip was for my wife's 50th birthday, and whilst we had a nice break, ultimately were disappointed with the hotel. It was definitely not up to the standard of a 5 star hotel.

Stayed May 2014, traveled as a couple
Helpful?
1 Thank nealeevans1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nellie S, Guest Relations Manager at Grange Holborn Hotel, responded to this review, June 3, 2014
Wishing your wife a happy belated birthday.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Grange Holborn Hotel

Property: Grange Holborn Hotel
Address: 50-60 Southampton Row, London WC1B 4AR, England
Phone Number:
Location: United Kingdom > England > London > Bloomsbury
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#63 Spa Hotel in London
#246 Family Hotel in London
#268 Business Hotel in London
#275 Luxury Hotel in London
#345 Romantic Hotel in London
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Grange Holborn Hotel 5*
Number of rooms: 200
Official Description (provided by the hotel):
The elegantly composed Grange Holborn Hotel is uniquely placed to satisfy the most discerning visitors to the capital; whether enjoying the local theatres, shops, museums, galleries and parks or maximizing time in the financial heart of the City, the Grange Holborn Hotel, provides the perfect location for any visit to the Capital. ... more   less 
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Also Known As:
Grange Holborn London
Hotel Grange Holborn
Grange Holborn Hotel London, England

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