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“Good Premier Inn but prices all over the place.” 5 of 5 bubbles
Review of Premier Inn London County Hall Hotel

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Premier Inn London County Hall Hotel
Ranked #134 of 1,086 Hotels in London
Certificate of Excellence
Glasgow, United Kingdom
Level Contributor
89 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
“Good Premier Inn but prices all over the place.”
5 of 5 bubbles Reviewed October 4, 2012

The price you pay seems to vary hugely depending on what night you stay. Our Sunday night rate was a fraction of the Tuesday night tariff. A good, clean and friendly hotel in an excellent central London location. On site restaurant very friendly and well run though same menu I had seen before with limited choices. Only ate in on 2 of our 3 nights because of this.
They tell you breakfast can get very busy, though if you get down before 0830 it seems okay.
Staff of all positions are obviously well trained to welcome guests on all occasions, even if you encounter them just walking along a corridor. We used the automatic check in easily enough though nobody welcomed us or seemed to even notice us - thankfully the process seemed to work okay, in fact very quickly indeed and we had the room cards in just seconds.
I am sure the day will come when wifi is included along with the water and towels in your room rate, but currently they have a rather daft 30 minutes free then pay £3 system which seems rather pointless.
Rooms are well sized and well appointed, slept well and (unlike other Premier Inns) doors banging was not a problem at this one (we were on 6th floor)
Apart from the rather high room rate mid week I would thoroughly recommend this Premier Inn.

  • Stayed October 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank coldal9305
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ed_Pyke, Operations Manager at Premier Inn London County Hall Hotel, responded to this review, October 6, 2012
Thank you for your feedback and review. We operate a dynamic pricing model, so our prices change constantly based on supply and demand, this is a little like most modern airlines. Our prices will always remain the highest on days of huge demand, typically Tuesday, Wednesday and Saturday. Other nights where the demand is less, our price will drop accordingly. Thank you for your comments on breakfast and dinner, and I am pleased that you encountered helpful team members at every opportunity. Thank you for your feedback about our wifi service, and I am pleased that you had a pleasant night sleep in our rooms. I look forward to welcoming you back again soon.
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6,860 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (867)
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English first
Glasgow, United Kingdom
Level Contributor
110 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 bubbles Reviewed October 3, 2012

Just chose this hotel due to price/availability, but was very positively surprised. Very good location, easy access to tube and London, right under the London Eye. Self check-in was very quick (even though you had to uncheck a number of extras they would have liked to sell you). Good, large room and friendly staff. Much more than you would expect from a budget hotel.

  • Stayed October 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Per_Bress
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ed_Pyke, Operations Manager at Premier Inn London County Hall Hotel, responded to this review, October 4, 2012
Thank you for your feedback and review, I am delighted that you had an enjoyable stay with us and enjoyed our central location, team service, quick and easy check in and rooms. I look forward to welcoming you back again soon.
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Hamilton, Canada
Level Contributor
34 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed October 2, 2012

Clean with a perfect location. Almost everything was within walking distance or accessible via the underground which was a 5 minute walk from the hotel. Great breakfast, with a staff that actually seemed to care.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank StGtraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ed_Pyke, Operations Manager at Premier Inn London County Hall Hotel, responded to this review, October 4, 2012
Thank you for your feedback and review, I am delighted that you had an enjoyable stay with us and enjoyed our central location, team service and breakfast. I look forward to welcoming you back again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newtownards, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed October 2, 2012

The staff are very friendly and very helpfull. Stayed for three nights and had a fantastic time. The hotel is very clean rooms are comfortable, modern and well laid out. The hotel is within walking distance of Leicester Square, Covent Garden, Buckingham Palace and one day we even walked to Harrods. We have been coming to this hotel with the kids or by ourselves for a few years now and we wouldnt stay anywhere else in London. I cannot recommend this hotel enough. It is great value for money. The breakfast is so good that it sets you up for a full days sight-seeing! If you arrive before check in time you can leave your bags and go on and enjoy your day. If you are coming to london - STAY HERE!!!!!

Room Tip: I have stayed in both double rooms and family rooms. All have excellent facilities,
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  • Stayed September 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Carly A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ed_Pyke, Operations Manager at Premier Inn London County Hall Hotel, responded to this review, October 4, 2012
Thank you for your fantastic feedback and review, I am delighted that you had an enjoyable stay with us and enjoyed our central location, made use of our left luggage, and found our rooms and breakfast to have exceeded your expectations. I look forward to welcoming you back again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Colchester, United Kingdom
Level Contributor
83 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 bubbles Reviewed October 2, 2012

We had a huge room with two large beds, a sofa and several chairs.
The hotel looked as though it had just opened and all the staff were very helpful. Our room had a brilliant view of the London Eye and surrounding gardens and it was an easy walk to most of the London attractions across one of the bridges.
The restaurant was well used with good, attentive service and the breakfast buffett was very good although the location of the hot drinks machines should be changed as it was in a cramped corner, difficult to access and could be used by only one person at a time. The bar did not have any local beers that I could see but the bar staff were very helpful and chatty.

Room Tip: You enter the hotel from around the back of the building. We had room 402 which was huge!
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  • Stayed September 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank VEDay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ed_Pyke, Operations Manager at Premier Inn London County Hall Hotel, responded to this review, October 4, 2012
Thank you for your feedback and review, I am delighted that you had an enjoyable stay with us and enjoyed our central location, team service, restaurant and breakfast. We have been open for over 13 years so it is high praise indeed to hear that the hotel and team looked fresh and new. Thank you for your feedback regarding our breakfast buffet and bar, our beers are centrally sourced and managed to ensure consistency across all our hotels, we will take on board your comments about our buffet. I look forward to welcoming you back again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Liverpool, United Kingdom
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed October 2, 2012

This hotel though modest is in a prime position in central London. All major attractions are either within walking distance or easy access to tube, buses and even the Duck! Our room was small but clean and cosy. It faced an internal quadrangle so no view but very quiet. No noise from within the hotel either. All staff pleasant and helpful. Excellent, plentiful and varied breakfast on each morning.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank annl044
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ed_Pyke, Operations Manager at Premier Inn London County Hall Hotel, responded to this review, October 4, 2012
Thank you for your feedback and review, I am delighted that you had an enjoyable stay with us and enjoyed our central location and breakfast. I am pleased that you found our hotel peaceful and quiet. I look forward to welcoming you back again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Liverpool
Level Contributor
45 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 bubbles Reviewed October 2, 2012

I stayed here on business earlier this year and its a great little hotel located right by the London eye and all of the restaurants and bars of the south bank.

Rooms - a little small and basic I didnt have much of a view looking into the central courtyard.

Breakfast - As with any Premier Inn breakfast it was good

For business - I probably would not stay here on business again as there were more people there on holiday ratther than on business.

  • Stayed April 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank woodruffjones
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ed_Pyke, Operations Manager at Premier Inn London County Hall Hotel, responded to this review, October 4, 2012
Thank you for your feedback and review, I am delighted that you had an enjoyable stay with us and enjoyed our central location. The majority of our rooms do face the inner courtyard so I apologise that you did not get a different view, if you stay with us again please feel free to contact us and request a front or side facing room. Thank you for your feedback about our guests, in the week the majority of guests are here on business and at the weekend the majority of guests are here for leisure. I look forward to welcoming you back again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Premier Inn London County Hall Hotel

Property: Premier Inn London County Hall Hotel
Address: Belvedere Road | County Hall, London SE1 7PB, England
Location: United Kingdom > England > London > Southbank
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
#72 Family Hotel in London
#86 Romantic Hotel in London
#135 Business Hotel in London
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Premier Inn London County Hall Hotel 3*
Number of rooms: 316
Official Description (provided by the hotel):
Just minutes away from the London Eye, in sight of some of London's most famous landmarks and in the same building as the Shrek Adventure, Premier Inn London County Hall puts you at the heart of the city. - From this central spot, located in the historic County Hall building, you'll be able to see all sides of the capital. And most importantly, no matter what you discover during the day, our spacious rooms and extra-cosy beds will make sure you get a great night's sleep. Directions: Situated in the historic County Hall building, next to the London Eye, opposite the Houses of Parliament. Walking distance from West End and Theatreland. Please note this hotel does not have an onsite car park. However, we do have a partnership with Valet Inspired Parking. ... more   less 
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Also Known As:
Premier Inn London County Hall Hotel London
Premier Inn County Hall
County Hall London
Premier Inn London County Hall Hotel England

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