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“Great Location, Good Service, Nice Rooms”

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The Trafalgar Hotel
Ranked #357 of 1,067 Hotels in London
Tacoma, Washington
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Great Location, Good Service, Nice Rooms”
Reviewed March 18, 2012

If you are looking for a centrally located place to stay that has great service and nice rooms, this is it. The rooms are not cheap, but nothing in London is, but they are certainly worth every penny. From this location you can walk most anywhere in the city and save the cab fare. The rooms are nice, we had 2 at different ends of the floor and both were equally appointed and maintained. The staff was always helpful and available.

  • Stayed July 2011, traveled with family
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Helpful?
Thank DougH95
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarliSadzinski, Public Relations Manager at The Trafalgar Hotel, responded to this review, March 28, 2012
Thank very much for your response.

It give us great pleasure to learn that you had an enjoyable time with us at The Trafalgar, and was happy with the services received from our teams.

Our location is a great plus, and major sights, restaurants, theatres and shops are at walking distance.

We will be delighted to having you staying with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Traveler tips help you choose the right room.   Room tips (387)
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Nashville
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed March 16, 2012

Wow - I wish Hilton properties in the US looked after their guests the way this property does. I have traveled close to 1000 nights over the last 10-years and the staff at this property rates in the top 5 locations ever. The location is right on Trafalgar Square and is within walking distance to Buckingham Palace, the London Eye, the British Museum, Big Ben, Westminster Abbey, several bus stops, a few tube stations, etc, etc - a top location for a tourist. All are within 10-15 minutes walk.

The hotel has a roof top patio that was unfortunately closed due it not being in season yet (opens in April I believe); however, this did not diminish our stay. The restaurant is on the bottom floor and had wonderful staff. There is a bar / coffee & sitting area on the main floor. Be aware that this area could be a little loud in the evenings, but only added to the experience and was a good place to grab a coffee or pint of beer. There was some street noise - mostly sirens from police or ambulances going by, but this is to be expected in any major city center. Again - location can not be beat!

Restaurants are plentiful including a McDonald's and Little Frankies (American style food) within a couple of blocks. Breakfast at the hotel was great with excellent service and was included with our stay because of being a Hilton Hhonors members.

We stayed twice due to a 2-day break in Paris and stayed in two different rooms at this property. Both were similar and both were clean, very comfortable, and updated and good sized bathrooms. The hotel featured daily room service and also an evening turn-down service that we just couldn't pass up!

We traveled with a child and the hotel was super accommodating and appears to have made a friend for life. The hot chocolate from the restaurant is not to be missed! European hotels can be smaller (typically only 2 guests per room), but we had no issues at this property and worked out all the details via email prior to arrival. If you have any concerns - email them, they were great to work with.

Other recommendations while in London include taking a day (or two) trip to Paris if your time allows - it is definitely worth it if you have never been. Also, don't pass up the chance to see Stone Henge & Bath if you have the time - about a 1/2 to full day trip. The tube and buses are clean and easy to use and you can buy an all day travel pass that includes both.

Bottom line - we will be back and staying at this property the next time we find ourselves in London. Special thanks to the hotel management and staff for a great experience.

Room Tip: Just email and ask for help in choosing a good room - even if traveling with kids. Rooms facing the...
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  • Stayed March 2012, traveled with family
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Helpful?
4 Thank Flambe04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minneapolis
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed March 14, 2012

We stayed here for 4 nights last week and it was fabulous! The rooms were spacious, clean, and modern. They were the only Hilton who would guarantee connecting rooms. I'm so glad that made us choose them! The staff was top notch. From our server Stephanie who helped us during the VIP reception on Tuesday night, to Marli - the guest relations manager, to all of the staff who helped us during the delicious breakfast, and also the director of operations - all were wonderful to work with and did everything to make sure we were comfortable at all times. This hotel is directly in Trafalgar Square. You can walk around the corner to Buckingham Palace. We didn't know that until the 3rd day of our trip - we had taken the underground there and realized it was a 10 minute walk! I couldn't have asked for a better stay and we will choose this hotel again when we return to London. Thank you to all at the Trafalgar!!! See you soon!

  • Stayed March 2012, traveled with friends
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Helpful?
1 Thank Paul M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vejle, Denmark
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 13, 2012

Looking for a hotel in London?? Finding it difficult to choose a hotel in the hotel-jungle?? Believe me - your worries are over!!

My husband and I stayed at this beautiful decorated hotel for three nights and all our expectations were fulfilled. Before arrival we had asked for a room with a view and an upgrade to 'king deluxe' - it did cost a little extra (sure) but not only did we get a room as requested a special treat was waiting. When we entered our room a bottle of prosecco on ice was waiting!! We were thrilled!!
Going on our second honeymoon - without kids - this was the perfect choice of stay. Luxury big rooms, delicious breakfast, nice staff, beautiful decor etc. etc. ...And of course perfect location!!
A special thanks to Marli S. for our room-surprise :))

  • Stayed March 2012, traveled as a couple
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Helpful?
1 Thank maieng
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Blackpool, United Kingdom
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed March 11, 2012

The front desk staff were very pleasant & obliging on arrival, although the room was not ready for check in at around 5.00pm. We was offered a drink at the bar while we waited. The room was satisfactory. It was a large room but felt the wardrobes could have been better positioned, more than placed along the entrance way. We both felt that the subdued lighting in the corridor to the breakfast dining room & corridors to the bedrooms need to be changed as it was very dingy. For the whole stay there was only one lift working. The breakfast staff were very obliging & nothing was to much trouble. Still think it was a wonderful hotel and loved the central postion. London is a great place to be, so much to see & do. We would recommend seeing the Jersey Boys show. Overall we throughly enjoy our long weekend at this hotel.

  • Stayed February 2012, traveled as a couple
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Helpful?
Thank paul m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarliSadzinski, Guest Relations Manager at The Trafalgar Hotel, responded to this review, March 13, 2012
Thank you very much for your post. I am delighted to learn that you had an enjoyable stay with us.

It is reassuring to hear that on adverse cenario (arrival) our front desk team did their utmost to deliver a warm welcome. Also, your compliments to our breakfast team were passed on and are a motivator to keep our great service.

I am positive that your comments regarding the room layout will be taken into account by our Operations Director and our Housekeeper Manager.

We are upgrading our lifts, and the works are due to be completed (in both lifts) by the end of March. A faster and reliable service will be available.

Looking forward to welcoming you back for another great stay with us!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bristol, United Kingdom
Level Contributor
47 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed March 10, 2012

This is a glass and drapes bathed in low designer lighting place. You can't see a thing. The prices are crazy. We paid £24 for two glasses of wine and two waters. Still, it is a Hilton.

  • Stayed March 2012
    • Value
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Helpful?
Thank Trevor J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarliSadzinski, Guest Relations Manager at The Trafalgar Hotel, responded to this review, March 15, 2012
Thank you very much for your post.

I am sorry to hear that our decor was not to off your approval. As a boutique hotel we use innovative design to make the ambiance unique, and memorable.

Our hotel offer a wide range of drinks, price vary and are in line with many other establishments in the area.

We are due to reopen our Vista Bar by the end of the month, the views to The Trafalgar Square are just amazing. With one more bar open our offer of choices will also increase.

I do hope you will once again to make a visit to our hotel, and that the options offerd meet your expectations.
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New York City, New York
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed March 8, 2012

Although there were some improvements that were sorely needed (the elevators weren't working for 5 of the 7 days we were there), the location and the staff at the hotel made you overlook the negatives. It's a predominantly young group of employees who are very friendly and eager to help. The housekeeping service was very good, and the maintenance staff extremely attentive. The minute we notified them of something that needed tending to, it was fixed.

  • Stayed February 2012, traveled with family
    • Value
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Helpful?
Thank LocalMom2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Trafalgar Hotel

Property: The Trafalgar Hotel
Address: 2 Spring Gardens | Trafalgar Square, London SW1A 2TS, England
Phone Number:
Location: United Kingdom > England > London > St. James's
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#181 Family Hotel in London
#236 Business Hotel in London
#253 Luxury Hotel in London
#271 Romantic Hotel in London
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — The Trafalgar Hotel 4*
Number of rooms: 129
Official Description (provided by the hotel):
The Trafalgar is located on the world-famous Trafalgar Square, many of London's star attractions within walking distance, such as the London Eye, Big Ben and Theatreland. Modern and boutique, the hotel facilities include Vista Rooftop Bar, Rockwell Bar & Restaurant renowned for serving innovative cocktails with international cuisine. Vista Bar offers breathtaking views of the ever changing London skyline. There are 129 rooms, many with superb views of the square, all featuring DVD players, high-speed internet and aromatherapy toiletries. Guests also enjoy complimentary access to Vista rooftop bar (weather permitting). ... more   less 
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Also Known As:
Trafalgar Hotel London
Hilton International London
The Trafalgar Hotel London, England

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