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“Great hotel in a superb location with the bet staff.”
Review of The Bloomsbury

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The Bloomsbury
Ranked #56 of 1,069 Hotels in London
Certificate of Excellence
GreenLeadersSilver level
here
Level 5 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Great hotel in a superb location with the bet staff.”
Reviewed September 4, 2013 via mobile

We stayed in this hotel from ayg 22-26 (2 adults in our 30s and a 3 year old). We booked a superior room. Maybe were used to much larger rooms in dubai but in London the small rooms are normal - and actually compared to Europe the rooms were not that small. Very nice and modrn decor in room. Really like it. Exceptionally clean (and that's the most important thing to me!)The location is just great!!! Very near to covent garden and oxford. The hotel has a lot of amazing review on TR and now we know why.
We never encountered any staff who are that helpful and friendly AND love what they're doing - they're not faking and you feel it.
All the staff! On the bar, conceirge., reception! Every single one of them!!
Thank you so much Bloomsburry for making our stay wonderful. (we were also upgraded :))
Nothing was too much for you!

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank luv2travel123456
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DanielHealey, Manager at The Bloomsbury, responded to this review, September 9, 2013
Dear luv2travel123456,

Thank you very much for your wonderful account from your stay with us.

The standard of cleanliness is very important to us, having an exceptionally clean hotel is an absolute must for the team. The housekeeping and engineering teams will be particularly please with your comments.

We'd love for you to stay with us on your next visit to London, it would be our pleasure to welcome you back.

Kind Regards,
Daniel

Daniel Healey, Deputy General Manager
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  • Cleanliness
Traveler tips help you choose the right room.   Room tips (396)
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English first
Boston, Massachusetts
Level 6 Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed September 3, 2013

Another reviewer wrote the following about their arrival here:
“One problem we found up front was the set of stairs leading up to the entrance door. This requires a bit if effort if you have heavy cases. We observed quite a few people struggling up and down the stairs during our stay and the hotel has helpfully placed a sign asking people not to roll bags up and down the stairs to avoid damage. One problem is perhaps that the doormen can't see people approaching ás they seem to stay firmly inside the hotel in cooler weather.”
In our case, the weather was fine, and I would expect doormen to watch out in all weather. This hotel entrance is NOT at street level -- you MUST ascend the stairs. (There appears to be an unappealing handicap entrance around one side, but we did not approach it.) The first 4 times I entered or re-entered the hotel, I never saw any hotel staff outside the building, or appearing to watch for arrivals at all. On our third night, we suddenly saw doormen who seemed to be in attendance. On arrival, once we had wrestled the bags up and inside, then someone offered to help us with our bags (no, thank you). We were annoyed and this was cast a shadow over our arrival. You should not stay here if you have any mobility issues or lack of strength with your bags.
My overall impressions are these: beautiful hotel, tastefully decorated, fantastic location, our room was quiet, good-sized and good looking (Room 511). However, we had many frustrations, omissions, and service problems.
ASK for help with the lights and electricity in your room. This may be obvious to some but we were baffled. Eventually it turned out you put your key card in a slot just inside your room, but this was not explained. The power strip just over the desk is quite confusing as well. No one offered to take us up, although this is probably due to what happened upon our arrival. Lighting switches in the room extraordinarily complicated. Could not turn on or off one of the bedside lights without planning as to wall switches and much experimentation.
Big confusion upon our arrival about our rate, luckily I had printouts from our reservation showing the rate we should be charged. There is a big “hold” put on your credit card for “incidentals”, beyond the actual room rate. In the end, our charges were as expected. Be sure to have printouts or records of any reservation details.
There was a STEP just inside the door to the hall. Those with mobility issues should ask are there any steps I will have to take?
Restaurant is in the basement and not even near the elevator. It appeared abandoned to us. Not inviting. There was a bar in the main hotel lobby, but it is 100% hidden from view. We literally did not know it was there until the last minutes of our stay. Tip: upon entering main doors, turn right then turn right again. Bar area is very small but they do offer drinks in the pretty lobby. No one told us and there is no sign. Missed opportunity.
Bathroom tub/shower is very tight. The area near showerhead is exceedingly narrow and inside of the tub was shaped like a coffin (wider at the head, narrower at the feet), making it very tricky to use. We are average sized people. Only towel racks are IN the shower. One plus is the bathroom mirror does not fog.
Cleaning staff very nice, but appeared quite frightened when I asked a question. Concierge did try to help me with my car hire reservation. Hard to give a service rating since some people were nice and helpful, but the arrival issue needs serious attention (reason for my "poor" rating).
I have more issues but realize I will sound like one of “those people”. Honestly we thought the hotel was very pretty, with a great location, and our room was quiet and nice insofar as we could work it. It is very close to a Boots store, and not far from coffee shops and the Tube stop for Tottenham Court Road.

Room Tip: Room 511 is at the back side and is very quiet.
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  • Stayed August 2013, traveled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank MaxieLou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DanielHealey, Manager at The Bloomsbury, responded to this review, September 6, 2013
Dear MaxieLou,

Thank you very much for your review.

This magnificent neo-Georgian Grade II listed building provides tradition through the design of revered architect, Lutyens, located in the heart of Bloomsbury, the hotel is steeped in literary and architectural history - such is that owing to the protection order on our building, structural changes are not permitted.

I apologize that our welcome was not proactive, although we do recognize that heavy luggage can be a challenge, it would be unusual for our team not be on hand to offer assistance. I will share your kind feedback with them to remind them of the importance it bears on first impression.

I must say that our electrical fixtures and the placement of such is not something we hear many complaints about, however I have been able to locate your room number from your stay, so my assurances are with you and our other guests that this room will be carefully reviewed.

I would like to renew our appreciation to you for this very helpful feedback, and I hope that we will welcome you back to London in the near future.

If you would like to discuss in further detail, please do get me touch with my details as provided below.

Best wishes

Daniel

Daniel Healey, Deputy General Manager
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Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed September 3, 2013

Excellent desk staff and more than excellent concierge service. Rooms are a bit small but adequate. Loved our stay in London. Around the corner from the tube. London is much like NYC in that their subway system can get you anywhere. Hotel is almost across the street from the British Museum

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jeffwander
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DanielHealey, Manager at The Bloomsbury, responded to this review, September 6, 2013
Dear Jeffwander,

Your review is greatly appreciated.

Like all most hotels in London, we do operate various categories of room, varying in size. I do hope on your next visit you can experience our other room types.

With best wishes

Daniel

Daniel Healey, Deputy General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Altadena, California
Level 3 Contributor
14 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 3, 2013

We stayed at The Bloomsbury Hotel for two nights after a week exploring Scandinavia. What a treat to end the trip in such convenient luxury! The rooms are spacious, the decorating is up-to-date, and the location is absolutely perfect for walking to all kinds of London attractions. The British Museum is a few steps down the street, and the theater district, fine restaurants and art museums are within walking distance. And if you happen to be an artist, just step across the street to L Cornelissen & Son, where you will find a wonderland of quality art supplies. It all adds up to a brilliant stay in London, with The Bloomsbury Hotel as a home base . . . lovely!

Room Tip: If you like a heated floor, ask for a Deluxe Room.
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  • Stayed May 2013, traveled with friends
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
1 Thank Paula S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DanielHealey, Manager at The Bloomsbury, responded to this review, September 6, 2013
Dear Paula S,

I am very grateful for your kind review. I am so pleased that you felt at home, we have a wonderful team who are dedicated to warm and genuine hospitality. This coupled with the perfect location to explore London, we are truly blessed.

I look forward to your next visit and having the opportunity to welcome you back 'home'

Kind Regards
Daniel


Daniel Healey, Deputy General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Alicante, Spain
Level 5 Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed September 3, 2013

This is an excellent hotel - within walking distance to lots of popular attractions and is on the same street as the British Museum. The trip was a sightseeing 'expedition' for the sights of London Eye, The Tower, Big Ben and lots of others and this hotel is not far from any of them. So, excellent for underground etc. Also if you want to hit the shops.

Apart from the hotel being excellent, the staff were amazing. Very very helpful. And.. it was my Grandsons's 13th Birthday and we had dinner in the Restaurant and they even baked a 'special birthday cake' and we had a round of free drinks! Not many hotels would do that!

The suite that we stayed in was also absolutely fantastic with plenty of space and an old styled claw foot bath - what a delight!

Would certainly recommend this hotel to anyone.

Room Tip: Well, the room we had was a 'suite' on the South side and that was excellent and we were on...
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  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Housedoc2911
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DanielHealey, Manager at The Bloomsbury, responded to this review, September 4, 2013
Dear Housedoc2911,

Thanking you kindly for your very kind review.

Our people are truly what makes our hotel special, we have many long serving team members who are the heart and soul of our service culture. I am ecstatic that we could make your Grandson's birthday a memorable moment, and that your suite was a delight to you.

We look forward to welcoming you back to the hotel once again,

Best Wishes,

Daniel

Daniel Healey, Deputy General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Clemente, California
Level 3 Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed September 2, 2013

We travel to London and the UK frequently. Usually we can't wait to get out of London. The hotels are usually cold, dirty and too expensive for the value received. This hotel is a remarkable exception! We extended our stay and came back for two additional stays during our travels to recharge. They were amazing with our kids. Gary and Brian (concierge staff) helped to arrange not one but two Football games for my husband and son. Johnathan in the lobby bar entertained and nourished ;-) my mom, my 6 year old daughter and myself. The entire staff is top notch. I feel bad I can't name them all. The rooms were fabulous and very comfortable. Very elegant but not overdone. Love the facecloths! Hard to find and essential to bathing children! Thank you Bloomsbury! We can't wait to come back! See you soon!

Room Tip: If you have kids, notify the desk. They can help you workout an affordable solution to the maximum...
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  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Georgia R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DanielHealey, Manager at The Bloomsbury, responded to this review, September 4, 2013
Dear Georgia R,

Wow. Thank you so much for your amazing review.

We pride ourselves on 'Proud' moments, both Gary and Brian have really been exceptional here, thank you so much for sharing this wonderful memento. They are both members of Les Clefs d'Or, and are very humble, dedicated hospitality professionals, it is through your good grace and time taken to write this review are we able to recognize them both.

Jonathan is another star of our team, we look forward to your next visit.

Best Wishes

Daniel

Daniel Healey, Deputy General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Bloomsbury

Property: The Bloomsbury
Address: 16 - 22 Great Russell Street, London WC1B 3NN, England
Phone Number:
Location: United Kingdom > England > London > Bloomsbury
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#19 Green Hotel in London
#39 Family Hotel in London
#41 Romantic Hotel in London
#47 Business Hotel in London
#54 Luxury Hotel in London
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Bloomsbury 4*
Number of rooms: 153
Official Description (provided by the hotel):
The Bloomsbury provides tradition through the design of revered architect Sir Edwin Lutyens, and is nestled in the heart of bustling Bloomsbury, itself steeped in literary and architectural history. The hotel is moments from London highlights The British Museum, Oxford Street, Theatreland, Soho and Covent Garden. The 153 contemporary guest rooms and suites are bright, spacious and located over 8 floors overlooking the neighbouring streets and rooftops or onto the quiet central courtyard. Our generous corner suites offer residential style living spaces and are equipped with every convenience for the perfect stay including Nespresso coffee machines, complimentary high-speed Wi-Fi, marble ensuite bathrooms with Victorian roll top baths and heated floors, flat-screen TVs and luxurious Aromatherapy Associates bathroom products. Bloomsbury Club Bar & Dining Room offers delicious, locally sourced cuisine. Relax with a drink on Dalloway Terrace or savour the quintessential Bloomsbury Afternoon Tea in Dalloway lounge and feel a brief respite from the pulse of 21st century London just outside the door. Dalloway Terrace Breakfast: 7am-10.30am Monday-Friday Breakfast: 7am-11.00am Saturday-Sunday All Day Dining Menu: 10.30am-10.30pm Monday-Friday Brunch 11.00am-4.00pm Saturday-Sunday All Day Dining Menu 4pm-10.30pm Saturday-Sunday ... more   less 
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Also Known As:
Bloomsbury Hotel London
The Bloomsbury London, England

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