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susanhA9962ZF
Leek, United Kingdom
Good location
4.0 of 5 bubblesReviewed Aug 26, 2017
Great location, 10 min walk to Shakespeare globe theatre and 20 min walk to national gallery. In the room we had very fluffy towels, lovely toiletries and an excellent tea/coffee tray with lots of milk! The room was nicely decorated with a comfy bed, only criticism is that the furniture is quite tired. Good tv though, and there was a proper iron and ironing board. Breakfast was excellent as was dinner, very good value
Date of stay: August 2017Trip type: Traveled with friends
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Review collected in partnership with this hotel
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Reviews (1,684)
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All reviews south bank blackfriars bridge hat factory great location fullers pub national theatre globe theatre pub downstairs tate modern fresh milk london eye good size lovely hotel bed was very comfortable lovely room tea and coffee would stay again
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617 - 622 of 1,684 reviews
Reviewed August 25, 2017

Lovely hotel in good location to south bank and central london with easy access to Waterloo Station. Staff were excellent and always helpful. Great to have free tea, filter coffee and bottled water. Good breakfast and all competitively priced.

Date of stay: August 2017
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Andrew R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mad Hatter H, General Manager at The Mad Hatter Hotel, responded to this reviewResponded August 28, 2017

Dear Andrew

Thank you so much for this wonderful review and all the great comments

I hope we see you again soon the next time your in town

Kind Regards

Tracey Lewis
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 24, 2017

This hotel was comfortable and priced affordably. Excellent value!
Often hotels look nothing like the photos , however the rooms were exactly as presented. The bar and restaurant are beautifully appointed and I'm disappointed that I did not have the time to dine there. Perhaps next visit.

Date of stay: August 2017
  • Trip type: Traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank sallycX9720KY
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mad Hatter H, General Manager at The Mad Hatter Hotel, responded to this reviewResponded August 28, 2017

DEar Sally

Thank you for this fantasic and hoinest review, I hope we do see you again soon and you get to try our pies

Kind Regards

Tracey Lewis
General Manager

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Reviewed August 23, 2017

Staff where very friendly and helpful. Room was a good size comfortable beds and food in the restaurant and at breakfast was lovely would stay again. Only down side was location for us as was a bit far away from where we need to be.

Date of stay: August 2017
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank sheilaa239
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mad Hatter H, General Manager at The Mad Hatter Hotel, responded to this reviewResponded August 28, 2017

Dear Shelia

Thank you so much for taking the time to review your recent stay with us and all the great comments, sorry our location didn't suit your needs, hopefully we will see you again soon when you need to be in this area

Kind Regards

Tracey Lewis
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 20, 2017

Paid £98 with booking.com for a central London pub/hotel. 10 mins walk from Waterloo. 5 mins walk to St. Paul's. 10 mins to borough market, Ideal.

Double room was very comfortable. All the things you'd expect inc a cafitiere and fresh coffee.

Complementary drink for 2 in bar as some modernisation going on elsewhere in hotel - no impact on our stay. Overall a great night for 2 with kids away for week.

Date of stay: August 2017
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank andyhJ2660HX
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mad Hatter H, General Manager at The Mad Hatter Hotel, responded to this reviewResponded August 22, 2017

Dear Andy

Thank you so much for taking the time to review your recent stay with us and all the great comments

I hope we see you again soon

Kind Regards

Tracey Lewis
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 19, 2017

Miss Becca is fantastic and professional receptionist! I was during restoration work that did not cause any discomfort. Great value for money, I the heart of London's newest and most exciting part.
Friendly and helpful staff.

Date of stay: August 2017
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank yoksak
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mad Hatter H, General Manager at The Mad Hatter Hotel, responded to this reviewResponded August 20, 2017

Dear Guest

Thank you so much for this review and highlighting our wonderful Becca. I hopoe we see you again soon

Kind Regards

Tracey Lewis
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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