Tophams is all about location, location, location - convenient for central London and a two minute walk to Victoria Station.
Thanks to fellow Trip Advisors I made darn sure I was in the main building. Luckily I was given 109 on the first floor at the back of the building. For a London budget hotel the room size was okay, the bed was comfortable and it was wonderfully quiet at night. And the big plus was that in London's current heat wave the room was air-conditioned. There was a fridge big enough to store the odd bottle of water plus tea and coffee making facilities.
Okay so there's a crack in the floor tile and the carpet is stained..... the rest of the room was fine and nicely decorated.... I paid £133 a night and for London I've paid more and got less. So I was all for giving Tophams a four star review until the next morning when I came to turn on the shower.... It was a separate shower unlike many other hotels where the shower is over the bath. But only hot water came out of one of the taps and the cold water tap didn't work at all, despite may turning it on full...... So in the manner of a Fawlty Towers sketch I had to run backwards and forwards between the boiling hot shower and cold bath.....
The other Fawltyish aspect to my stay was that when I came back to the hotel in the evening a fellow guest was berating the reception staff for something and it didn't seem to be going in the guest's favour. I don't blame the staff for any of this. They're doing a job to the best of their ability. This is a profit making venture and customer service can't be the owner's priority.
- Official Description (provided by the hotel):
- One of the few remaining independent, boutique hotels, modern burlesque in style across five elegant stucco Victorian buildings. The 50 bedroom luxury hotel situated in the heart of Belgravia, one of the most exclusive and historic residential areas in London, is just minutes away from Victoria Station. Close to Buckingham Palace among many other top attractions, and with many restaurants and great shopping areas nearby, Tophams is London's best kept secret. Our breakfast room offers a selection of ham, cheese, breads and croissant, yoghurts, fresh fruit and a selection of fruit juices in a relaxing setting, which benefits from air conditioning and natural daylight; a perfect way to start your day in the City. Renowned for an excellent setting for a traditional English afternoon tea, we have a warm and welcoming, highly personalised style of service, in one of the very finest locations in London. We enjoy a truly international business and leisure clientele. Indeed, with a number of public transport services available close by, from double decker buses to Victoria tube/subway, travel arrangements literally open up the City for trips to the City centre, Theatreland and top tourist attractions. Open top bus tours can be arranged to thirty two tourist attractions and we highly recommend touring by cruising the River Thames along to The Tower of London and Greenwich. International visitors will be pleased to note Victoria station for connections to London Gatwick is just a few minutes' walk away and we are well positioned for car transfers to London Heathrow International airport. Our team can also readily assist with your transport arrangements to London City, London Luton and London Stansted airports, as well as anything else to ensure you the most pleasant stay. ... more less
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- Also Known As:
- Tophams Hotel London
- The Tophams Hotel Belgravia London, England