Well me and my friend arrived on 5th April to a lovely pleasant reception but not a very nice greeting the women (bobbed dark/red hair was not exactly welcoming) We went to our room and walked in (it was more or less in the basement) to the most disgusting smell, after investigating further my friend saw water underneath the bath it was DAMP ! it was soaking under there, we also had a fire exit door in our bathroom ? but the wallpaper was all peeling off disgusting ! After my friend complained and did an amazing job of it we had a delightful assistant NOT!! with blonde hair who really couldn't give two hoots about our moaning and disgrace ... so after this my friend went to reception again where she complained to a a gentleman who came down to check out the problem, he was great I have to say and eventually we got upgraded to a better room it was ALOT better but there was still a damp problem in here and some floor tiles that needed sorting, this man was very helpful and if it wasn't for him I wouldn't of given a 1* to be honest, the rest of the staff were pretty miserable and unhelpful, the hotel needs closing down and work done to get it to an average standard !! Very dissapointed luckily we were only there for a night out then home the next day!!
- Official Description (provided by the hotel):
- One of the few remaining independent, boutique hotels, modern burlesque in style across five elegant stucco Victorian buildings. The 50 bedroom luxury hotel situated in the heart of Belgravia, one of the most exclusive and historic residential areas in London, is just minutes away from Victoria Station. Close to Buckingham Palace among many other top attractions, and with many restaurants and great shopping areas nearby, Tophams is London's best kept secret. Our breakfast room offers a selection of ham, cheese, breads and croissant, yoghurts, fresh fruit and a selection of fruit juices in a relaxing setting, which benefits from air conditioning and natural daylight; a perfect way to start your day in the City. Renowned for an excellent setting for a traditional English afternoon tea, we have a warm and welcoming, highly personalised style of service, in one of the very finest locations in London. We enjoy a truly international business and leisure clientele. Indeed, with a number of public transport services available close by, from double decker buses to Victoria tube/subway, travel arrangements literally open up the City for trips to the City centre, Theatreland and top tourist attractions. Open top bus tours can be arranged to thirty two tourist attractions and we highly recommend touring by cruising the River Thames along to The Tower of London and Greenwich. International visitors will be pleased to note Victoria station for connections to London Gatwick is just a few minutes' walk away and we are well positioned for car transfers to London Heathrow International airport. Our team can also readily assist with your transport arrangements to London City, London Luton and London Stansted airports, as well as anything else to ensure you the most pleasant stay. ... more less
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- Also Known As:
- Tophams Hotel London
- The Tophams Hotel Belgravia London, England