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“Why can't they get it right?”
Review of Vapiano - Bankside

Vapiano - Bankside
Ranked #989 of 22,552 Restaurants in London
Certificate of Excellence
More restaurant details
Restaurant details
Good for: Families with children, Kids, Large groups
Dining options: Brunch, Dinner, Lunch, Late Night, Full Bar, Highchairs Available, Seating, Serves Alcohol, Takeout, Wheelchair Accessible
Neighborhood: Southwark
London
Level Contributor
4 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“Why can't they get it right?”
Reviewed July 9, 2013

Probably the most formulaic driven chain in the world (outside Mac'Ds) and they still can't get it right as their Oxford Street outpost. Feels like the training ground for their staff (but they only keep the not so good ones).

E.g. asked for an egg on the pizza - "no problem Sir".. So far so good - pizza comes out of the oven and the egg is still clear and runny i.e. totally raw and uncooked. Pizza-boy says "I still left it in the oven for X minutes" as in whatever it is what that did could take away the fact that the egg was staring us in its wobbly - uncooked way. After head scratching for few minutes he agreed that sticking the pizza back in the oven maybe a good idea...

In the meantime the restaurant manager is busy going round saying "good evening" to everyone instead of ensuring that his staff can follow the basic recipes and produce decent pizzas and bowls of pasta....

All in all - very average and nowhere near their Oxford Circus outlet but if you are stuck in SE1 on Monday night you may not have much more choice than that...

Visited July 2013
Helpful?
Thank xangas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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708 reviews from our community

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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
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English first
Sydney, Australia
Level Contributor
52 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
“Yum! Wanna go back!”
Reviewed July 9, 2013

Lovely food, super friendly and helpful staff.
Everything was done really well and I would not hesitate to go back.

Visited July 2013
Helpful?
Thank amusethesuz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gent, Oost-Vlaanderen, Belgium
Level Contributor
76 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
“great food”
Reviewed July 1, 2013

Handy concept. You get a card on which your orders are placed, this way you can easily get split bills.

Very quick, good food, friendly people, great overall!

Visited June 2013
Helpful?
Thank Karel J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bucharest RO
Level Contributor
17 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
“Good for a quick and simple meal.”
Reviewed July 1, 2013

I visit this place every time I am in need of a quick lunch and do not want to travel very far. The food is basic pasta or pizza however, it is prepared in front of you, ehile you wait. You can ask for certain ingredients to not be put in or to get more of what you like. Overall, it is very good however do not expect very sophicticated food or drinks. Pluses: very clean, fresh food, reasonable prices.

Visited June 2013
Helpful?
Thank AlexCalcan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lausanne, Switzerland
Level Contributor
21 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
“Very quick and very good quality”
Reviewed June 24, 2013

In my life I have been to many Italian places but this one was one if the quickest and most delicious places ever, both for pasta and pizza, and all of that goodness is a very good price.

  • Visited June 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank RussoSwiss92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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