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Traveler rating
378
156
67
41
38
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All reviews great location swimming pool steam room great facilities nice hotel spa facilities mini bar london trip spacious rooms a lovely stay nice room weekend break executive room reception staff min walk underground station one night stay
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57 - 62 of 680 reviews
Reviewed 3 weeks ago

Lovely place - friendly staff, comfy rooms, and great breakfast. And reasonably priced (for London). The swimming pool and spa area is brilliant. A short walk to Aldgate tube station. And we could see the Tower bridge, and the top of the Tower of London from our room on the 10th floor.

Date of stay: January 2020
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Jurys Inn
Thank rricha163209
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leonardo_TowerBridge, General Manager at Leonardo Royal London Tower Bridge, responded to this reviewResponded 3 weeks ago

Dear rricha163209

Thank you for taking the time to leave a review on TripAdvisor.
We are delighted to hear that you enjoyed your stay and look forward to welcoming you back soon.


Best regards,
Andy Bellamy
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

Had an amazing stay at the hotel it was the reception from the spa lady behind desk, quite rude and abrupt and didn't listen. Food and waiters and waitresses and hotel reception all amazing. Amazing room.

Date of stay: January 2020
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Jurys Inn
Thank Helenhackney83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leonardo_TowerBridge, General Manager at Leonardo Royal London Tower Bridge, responded to this reviewResponded 3 weeks ago

Dear Helenhackney83

Thank you for taking the time to leave a review on TripAdvisor.
We are delighted to hear that you enjoyed your stay and look forward to welcoming you back soon.


Best regards,
Andy Bellamy
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

Easy check inn(after 3pm), east check out.free 2bottles of water every day, Comfy bed.awesome location(5 min from underground), wetherspoon bar 30 seconds walk.
£18- too expensive for that selections.

Date of stay: January 2020
  • Trip type: Traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Jurys Inn
Thank AndreOHio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leonardo_TowerBridge, General Manager at Leonardo Royal London Tower Bridge, responded to this reviewResponded 3 weeks ago

Dear AndreOHio

Thank you for taking the time to leave a review on TripAdvisor.
We are delighted to hear that you enjoyed your stay and look forward to welcoming you back soon.


Best regards,
Andy Bellamy
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

Expected better customer service for the price paid for a 4/5 star hotel. Room wasn’t ready until 430pm, room catered for 2 people instead of the 3 it was booked for. Spa and gym facilities good but very busy.

Date of stay: January 2020
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Jurys Inn
Thank erobin356133
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 weeks ago

We stayed at the Leonardo Royal Tower Bridge yet again on Friday 17/1 and once again it exceeded our expectations. On arrival we were welcomed by the extremely friendly staff and to our surprise we were upgraded to a fabulous room with a great view of Tower Bridge. We have stayed at this hotel many times over the last few years even before it became a Leonardo hotel and I must admit although the staff have always been pleasant it seems now that they just cannot do enough for you to make sure your stay is the best it possibly can be. We have already booked to return in early March.

Date of stay: January 2020
    • Value
    • Cleanliness
    • Service
Thank ray l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leonardo_TowerBridge, General Manager at Leonardo Royal London Tower Bridge, responded to this reviewResponded 3 weeks ago

Dear ray l

Thank you for taking the time to leave a review on TripAdvisor.
We are delighted to hear that you enjoyed your stay and look forward to welcoming you back soon.


Best regards,
Andy Bellamy
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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