Stayed for two nights on 19 and 20 October.arrived early and was told room wouldn't be ready until 3pm-"it's in your booking conditions"-yes it was but a bit more civility would have been nice.Felt staff at reception could do with a lot more training.No problem with the other staff-concierge staff and porters were all friendly and helpful.
The room was fine,although there is definitely an issue regulating the shower and air-conditioning.Reception told me they would send somebody to sort out the air-con.....I'm still waiting!
Swimming pool and gym are excellent.
Hotel is in good location-tower hill tube 5 minutes away.Didn't eat in hotel so can't comment.
I don't reckon it's 5 star-a good 4 star-pool and gym probably secured it's 5 star.
- Official Description (provided by the hotel):
- Launched in June 2011, the brand new Grange Tower Bridge Hotel redefines luxury accommodation and events facilities within the famous Tower Bridge district. Signature facilities include an expansive Conference and Events Centre, together with a luxurious Wellness Centre offering an extensive range of beauty and holistic treatments. The Grange Tower Bridge incorporates renewable solar and photovoltaic panels, and has an on-site borehole to reduce water consumption – making it one of the most energy-efficient hotels to open in recent years. ... more less
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- Also Known As:
- Grange Tower Bridge Hotel London, England