Good Premier Inn, friendly helpful staff and clean rooms. Location excellent for London travelling.
Unfortunately badly let down by a disorganised resturant.
We arrived on Sunday prior to booking time and was told that the restaurant would not be opening till 5pm. As we had three hungry children with us this was a slight inconvenience, but we were allowed to leave our luggage so that we might venture into Greenwich for lunch.
On the second eve of our stay we decided to try out the restaurant.We arrived at 7.25 and we were told that they would not be able to fit us in till 8pm. Once seated we then had to ask for someone to take our order 20 mins later. The restaurent was not heaving at this time but the staff did seem to be very busy.
We actually got our food at 9.15, by then the children were very hungry and fractious. When my grandaughter moaned that her grilled chicken tasted 'funny', I assumed that his was because it had been chargrilled and encouraged her to eat it, cutting it up for her. I was absolutely appalled to find that the chicken was bloodied and uncooked inside.
We stopped her from eating anymore and informed the waiter.
We were told that the meal would not have to be paid for by the manager- who spoke to my daughter. This was clearly not the issue- we were quite upset and worried for my six year old grandaughter.
A good nights sleep? Hardly! I just lay there worring all night that she would be alright. And she was thankfully, but this did spoil our stay.
- Official Description (provided by the hotel):
- Minutes from the Royal Observatory, Cutty Sark and the panoramic views from Greenwich Park ... more less
- Reservation Options:
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- Also Known As:
- Premier Inn London Greenwich Hotel London
- Premier Inn London Greenwich Hotel England