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“Really lovely customer care”

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Premier Inn London Greenwich Hotel
Ranked #165 of 1,088 Hotels in London
Certificate of Excellence
Weymouth, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Really lovely customer care”
Reviewed January 3, 2012

We visitied between Xmas and New Year to see family and spend time in London. We have 3 children, and therefore had interconnecting rooms.
Our first impressions were of a happy team, who wanted to assist. They were incredibly thoughtful and kind to the children.
The rooms were lovely, clean and comfortable.
Breakfast was busy, but good quality and worked well.
On our last day, they stored the luggage, and did everything they could to oblige.
Thank-you, The Vooghts.......... we'll be back.

  • Stayed December 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank LizziV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wimbledonsouth, General Manager at Premier Inn London Greenwich Hotel, responded to this review, January 5, 2012
Thank you for your great review of Premier Inn Greenwich. I was delighted to read that the team delivered great service and that you enjoyed your stay - I look forward to welcoming you on your next visit!
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1,705 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (212)
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English first
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed December 28, 2011

I was extremely impressed by the good service and friendly staff during my four nights here. All the staff were happy and courteous. I was paying around £50 per night store a room so I expected basic amenities but I found clean rooms, good bar and restaurant and very good service. The rooms are good but not fancy. The location is within 5 minutes of the centre of Greenwich, near the station for mainline and the Docklands Light Railway trains. There are pubs,restaurants and a cinema nearby, plus Greenwich market and the Observatory and Naval Museum. There are two other hotels nearby (Novotel and Ibis I believe, with a Travelodge to open soon) but I can highly recommend the Premier Inn.

  • Stayed December 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TJNolan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wimbledonsouth, General Manager at Premier Inn London Greenwich Hotel, responded to this review, January 5, 2012
Thank you for your positive review and your recommendation of Premier Inn Greenwich. I was pleased to read that we exceeded your expecations given the great price you paid and that the team delivered great service. I look forward to welcoming you back to Greenwich soon.
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United Kingdom
Level Contributor
30 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed December 19, 2011

The Premier Inn in Greenwich is certainly a flagship branch for the company. I found the staff professional and the hotel was ideally located for Deptford Bridge DLR stop. No issue was too difficult with them providing me with an iron when requested and pizza when I had arrived back after the restaurant should have really closed. The room was immaculate and up to the high standards I expect of a Premier Inn. Heavens, it really is something when I have got to point out that it does have a plug point next to the bedside table so I charge my phone and have it next to me whilst I am in bed.

The only critique I would provide is that the room lacks a set of drawers which could be used to extend the desk in the room (providing more space to put things on as well). It leaves the area by the window feeling a little empty and almost like something was supposed to go there but evidently did not.

The breakfast was the usual fantastic food and I found it met what I now expect.

It is quite a trek (good 45 minutes) for anyone who is doing work in Central London but it is well located for Canary Wharf thanks to the DLR.

I would be more than happy to return to this one in the future, which I really would call a flagship for Premier Inn.

  • Stayed November 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank bluecircle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wimbledonsouth, General Manager at Premier Inn London Greenwich Hotel, responded to this review, January 5, 2012
Thank you for your positive review, it is great to be mentioned as a "flagship" branch for Premier Inn, it makes all the hard work worthwhile! The room you stayed in is the current room design and currently only has one draw - the layout has been put together from guest feedback and other analysis to ensure the room meets the majority of our guests expectations. Premier Inn is constantly listening to guest feedback and this is certainly one that does come up, extra drawers may well be part of our future room design in our new hotels and refurbishments. I look forward to welcoming you back to Greenwich.
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Cardiff
Level Contributor
56 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
Reviewed December 16, 2011

This is a pretty new Premier Inn. All the facilities you would expect from this style of hotel: no more/no less - if you want all the fancy bits and pieces then feel free to pay double or triple the amount!

I use Premier Inns throughout the country quite regularly and this is definitely top of my list currently.

An easy walk from the DLR/Railway or River services. Nice stroll into Greenwich itself, with all that has to offer.

Ate a bar meal and had a pint or 2 in bar, all of which was perfectly good - not haute cuisine, but what you would want!

I would definitely stay here again.

If you are attending the O2 then I would recommend not using the DLR as this is a very long way around - take a stroll up the road and catch one of the buses (they run 24hrs in both directions!).

  • Stayed December 2011, traveled with family
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
2 Thank lotterywinnerIwish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wimbledonsouth, General Manager at Premier Inn London Greenwich Hotel, responded to this review, January 5, 2012
Thank you for your positive review of Premier Inn Greenwich. I was delighted to read that we are currently top of your Premier Inn list, it is great for the team to read these positive comments as it helps keep them really positive about the job they do. I look forward to welcoming you back soon.
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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 14, 2011

We stayed here for 1 night whilst visiting family. We had a double room and had our 1 year old with us also. We parked the car in the hotels under ground car park which is very secure and reasonable at around £7 for 24hrs. The hotel and rooms are immaculate and very modern. The service from the reception, restaurant staff and chamber maids was exceptional. All very kind and attentive. The breakfast in the morning was very good value for money and service was excellent. This hotel is a great base to visit the intriguing local area and central London. We will definitely stay here again.

  • Stayed December 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 1874coley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wimbledonsouth, General Manager at Premier Inn London Greenwich Hotel, responded to this review, January 5, 2012
Thank you for your positive review of Premier Inn Greenwich. I was pleased to read that you had an excellent stay and that the team were exceptional - I shall ensure they are all aware of your great comments. I look forward to welcoming you back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
Reviewed December 13, 2011

Hello friends of Premier Inn, I am now safely back home. But would just like to say thank you so much to Ashleigh and Winnel. For being so lovely to me and my friend while staying at this hotel in London, they are both gorgeous and delightful to be around at every breakfast time. I hope you have happy Christmas celebrations in London this year. Hope to see you again very soon. Thankyou again so much for all your lovely help. All my love sima xxxx

  • Stayed November 2011
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank Londonguest01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wimbledonsouth, General Manager at Premier Inn London Greenwich Hotel, responded to this review, January 5, 2012
Thank you for your review of Premier Inn Greenwich. Both Winnel and Ashleigh were very touched to read your comments, thank you. I look forward to meeting you on your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hereford
Level Contributor
28 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed December 13, 2011

stayed for one night December 2011. Hotel only opened Feb 2011 so still new. Receptionist was first class, we were in a hurry to get to O2 she was quick rang for a taxi made us feel very welcome. Room was comfortable, clean and quiet. Would recommend hotel.

  • Stayed December 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank birkonian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wimbledonsouth, General Manager at Premier Inn London Greenwich Hotel, responded to this review, January 5, 2012
Thank you for your positive review of Premier Inn Greenwich, it was great to read you had a good stay and I look forward to welcoming you back soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Premier Inn London Greenwich Hotel

Property: Premier Inn London Greenwich Hotel
Address: 43-81 Greenwich High Road, London SE10 8JL, England
Location: United Kingdom > England > London
Amenities:
Restaurant Wheelchair access
Hotel Style:
#21 Best Value Hotel in London
#66 Romantic Hotel in London
#79 Family Hotel in London
#182 Business Hotel in London
Price Range (Based on Average Rates): $
Hotel Class:3 star — Premier Inn London Greenwich Hotel 3*
Number of rooms: 156
Official Description (provided by the hotel):
Minutes from the Royal Observatory, Cutty Sark and the panoramic views from Greenwich Park ... more   less 
Reservation Options:
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Also Known As:
Premier Inn London Greenwich Hotel London
Premier Inn London Greenwich Hotel England

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