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“Outstanding food outstanding service”

Amaranto Restaurant - Four Seasons Hotel London at Park Lane
Ranked #803 of 24,264 Restaurants in London
Certificate of Excellence
Price range: $26 - $40
Cuisines: Italian
More restaurant details
Restaurant details
Dining options: Late Night, Breakfast, Reservations
Dining style: Casual Elegant
Neighborhood: Mayfair
Reviewed January 4, 2013 via mobile

Great service with a great atmosphere.

Staff cannot do more for their guests.

I highly recommend the gnocchi and the sea bass.

The hotel guests are lucky to have this as their hotel restaurant.

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Thank Ethansop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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227 - 231 of 289 reviews

Reviewed January 3, 2013

Gorgeous restaurant, with an amazing cocktail and wine list.

It was nice to see that this place was open on Xmas night.

Fine dining menu, great service and the classic mojito to die for! ( don't try the house ginger mojito)

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Thank lucyrocks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 2, 2013

On Christmas morning finding a restaurant for a proper breakfast was not an easy task, but leave it to The Four Seasons to deliver. We were staying at a nearby 5 star property which was not serving breakfast so we ventured out to the FS. A simple breakfast menu with some great finds-- the pancakes were exceptional and the scrambled eggs were actually hot-- that rarely happens at breakfast restaurants!

The service was discreet and professional and we were not rushed-- especially given the that the Christmas Day lunch was starting at noon.

When traveling I have learned if I am not staying at a Four Seasons, I can always count on it to provide the best service and well-prepared food.

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Thank MarkSEA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 18, 2012

I took my sister to afternoon tea at Amaranto for her birthday present and I couldn't have been happier with the choice. From walking into the hotel and being directed to the hotel to the moment we left, we were looked after impeccably. The staff were friendly but not intrusive. They were knowledgeable and helpful whilst always being professional. The food was delicious and the two of us ate until we couldn't finish any more! For the money which is considerably less than other "famous" hotel afternoon teas, it was a bargain. We ate at 4pm and I still felt full when I went to bed that night! A genuine 5 star experience. I can't wait for another excuse to go again.

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1  Thank EmmaBFarningham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 4, 2012

We've eaten afternoon tea in many of the Tea Guild's recommended London hotels over the years and some of the best 4/5* hotels in the home counties, so feel we have a good idea of the benchmark of quality and service. Its also fair to say that going to the Four Seasons brand for a special AT as part of showing a relative from Seattle around London meant that our expectations were high.

If you don't know the 4S its part of the group of top-end hotels which adorn Park Lane. So we assumed that they would be keen to deliver the very best service and create a "wow" factor. Sadly from the moment we were greeted in the restaurant by a resigned and casual "follow me" and an unsmiling, low-energy "is this OK?" when shown our table meant that already, before consulting the menus we felt decidedly underwhelmed.

The interior of the restaurant and bar area is full-on art deco, a huge white stucco panel of deer in a wood mixed with giant crystal chandelier, mirrors, chrome balustrades, grey marble, red and black upholstery, a red grand piano being played by a very talented pianist. This makes you feel special, the ambience is luxury with a capital L. Such a shame then that the service really fails to match the surroundings.

The menu for AT is innovative, this is the first time we've encountered an Italian AT. They also have traditional english (mandatory!) and a vegetarian option. The menu also had a superb selection of teas. Champagne and caviar were options you could add. We opted for 1 English, 2 Italian and 1 Vegetarian.

Service was prompt, courteous but at no time was it anything more than that. We asked to have a picture taken, clearly we were there for a special occasion and yet there was no attempt to build any more of a relationship or rapport with us other than bring us what we ordered and departing. Here, we feel they missed a trick to wow us.

If we compare the service quality at The Goring, The Dorchester, The Ritz, The Atheneum, The Langham, The Sofitel St James, Cliveden, Hartwell House - then all these made us feel more special than the 4S.

One example of what I mean: when presenting us with our food the display is impressive, silver circular 3-tier plate rack in matching chrome. There is a visual 'wow' factor, this is a golden opportunity for the member of staff to share and build on that by informing (with energy and enthusiasm/passion) us of what we are about to eat. This is common practice in many restaurants, not just Michelin starred ones. All we received was a general - "this is your savouries" and "theses are your deserts", followed by a quick exit. We were left feeling that we were the recipient of the 50th AT that day and it was like the staff were working on a factory production-line.

The food: the English had good quality sandwiches with a variety of interesting breads. Deserts were OK nothing outstanding or really innovative. The Italian was again OK on the savouries and the deserts were very average, frequent use of patisserie cream in 2 of the deserts which mean they tasted very similar. Scones were good, the Italian option was a panenttone filled with apricot jam. Good to see individual jams/clotted cream as these are so often inadequate and need refilling.

Our teas were topped-up at regular intervals, replenished half-way through the tea, all the normal service levels that you would expect. The service just lacked that spark of connection and making us feel special.

A shame as we feel this was a missed opportunity. There are much better afternoon teas out there with many superb locations in which to enjoy them. Will we return to the 4S for another tea? The answer is a resounding no thank you.

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Thank Mark H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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