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“Fantastic Hotel, friendly and luxurious”

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The Rubens at the Palace
Ranked #73 of 1,069 Hotels in London
Certificate of Excellence
GreenLeadersBronze level
England
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Fantastic Hotel, friendly and luxurious”
Reviewed January 17, 2011

recently stayed at the Rubens at the Palace hotel in london and can't say enough good things about the place. it is beautifully decorated and the staff can't do enough for you. the public areas are luxurious and the room we stayed in (superior king) was great. the bed was huge and comfortable and the facilities very good.

can't state enough how friendly and helpful the staff were and we couldn't have asked for anything more.

  • Stayed January 2011, traveled as a couple
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Helpful?
Thank WitchyPants
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Gran Canaria, Spain
Level 6 Contributor
151 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 148 helpful votes
Reviewed January 16, 2011

Stayed here for 3 wonderfull nights in Decmber. I came with my Polish boyfriend who had never visited England before, i tryed to pre arrange some nice suprizes such as champange in the room and the romantic turndown service.....Was not sure what to expect as never had been to this hotel before, but have stayed in other 5* Hotels mant times....
Wow wow and wow! What to say everything was first class here, but I have to say the one thing that sticks out way in front of everything else is the SERVICE. From the moment we walked in the place to the moment we left...I FELT PROUD TO BE BRITISH and to bring my boyfriend here for the first time.
He also felt the same, and himself works in the hotel industry in Spain for the Sheraton group.....Only one thing to say and that is THANK YOU ALL VERY MUCH. x

  • Stayed November 2010, traveled as a couple
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Helpful?
1 Thank rigboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eastbourne, United Kingdom
Level 3 Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed January 11, 2011

Very good hotel indeed in excellent location just 3mins walk from Victoria train station. Helpful, friendly, unpretentious staff. Superior double room (239) good size, but cluttered with unnecessary bulky furniture. Also decor a bit too pink. Wonderfully huge kingsize bed with billowy duvet and 6 feather pillows. Toilet lit by blue lights during the night so no fumbling around in the dark, stroking the walls trying to find light switches - stayed in numerous hotels throughout the world and this is the first time I've seen this. Very clever. Library restaurant better than expected - far more informal and relaxed than it looked - with good food and good attentive service. Corridors, lifts, etc., slightly shabby, hence the 4 star instead of 5 star rating. Would definitely stay again.

  • Stayed January 2011, traveled as a couple
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Helpful?
Thank Casojano
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nottingham, United Kingdom
Level 2 Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed January 11, 2011

having travelled to many destinations this has to be thee most welcoming hotel by far,you are treated as an individual with respect and kindness by every member of staff ,nothing is too much trouble,food cooked and presented well, room spacious quiet and clean.The Hotel Manager should be very proud of his most loyal and dedicated team .If you are looking for something a little spacial it hs to be "The Reubans Hotel"

  • Stayed January 2011, traveled as a couple
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Helpful?
Thank sue_withers10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bolton
Level 5 Contributor
57 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed January 6, 2011

The hotel is on a very busy road, so unloading the car wasn't easy, but the concierge suggested we parked round the corner for free during the weekend- great advice.Our first bedroom was a bit noisy, due to the air con unit outside, but we were moved to a lovely 'royal'room very quickly. The reception staff & bar staff were very attentive.The bar food was really good, and there was a pianist playing in the bar in the evening - which was very pleasing !
The hotel is very handy for Victoria stations, and within 15 mins walk of Harrods.

  • Stayed January 2011, traveled as a couple
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Helpful?
Thank suziejellybaby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oxford, United Kingdom
Level 2 Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 5, 2011

Fantastic service throughout - all the staff were really friendly and keen to help. Executive suite spacious enough for three teenagers, and rooms lovely and quiet. Perfect location for seeing the sights and the West End. Great breakfast and a thoroughly positive experience.

  • Stayed January 2011, traveled with family
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Helpful?
Thank dig32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chichester, United Kingdom
Level 3 Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed January 4, 2011

My boyfriend and I stayed at the Rubens for New Years Eve this year and it was absolutely faultless. All of the staff we fantastic and so helpful and friendly. It was my boyfriend's 21st birthday on New Years Day and everyone made it so special. We didn't have to even touch of bottle of wine at the meal as the waitress or waiter was always on guard to make sure we had everything we needed without being invasive. The most perfect evening in every way...
Beautiful room, lovely location, fantastic, friendly staff and all in all a 10/10 experience.
A huge thank-you to Lauren Hargrove who was very helpful and to all those that we met.
I would strongly recommend this hotel to anyone!! THANK-YOU!!!!

  • Stayed December 2010, traveled as a couple
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Helpful?
Thank hannahsussex90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Rubens at the Palace

Property: The Rubens at the Palace
Address: 39 Buckingham Palace Road | Victoria, London SW1W 0PS, England
Phone Number:
Location: United Kingdom > England > London > Westminster
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#26 Family Hotel in London
#40 Green Hotel in London
#64 Romantic Hotel in London
#70 Luxury Hotel in London
#106 Business Hotel in London
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Rubens at the Palace 4*
Number of rooms: 173
Official Description (provided by the hotel):
Traditional, Edwardian-era hotel, originally built as a debutante hostel for nearby Buckingham Palace. ... more   less 
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Also Known As:
The Rubens At The Palace Hotel London
Rubens At The Palace London
Rubens Palace
The Rubens At The Palace London, England

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