Arrived June 26th and departed July 3rd.....7 nights. Truly enjoyed our stay. In fact, of our entire 18 night trip through Paris, Bruges and London, "The Rubens" room we stayed in was my mother's single favorite experience. I am a 47 year old widower that travelled with my 75 year old parents. We stayed in a junior suite, room 307, with 1 kingsize bed and a daybed. It was sumptously decorated with rich yellow and grey fabrics and very spacious by London standards. The entire room is bathed in afternoon sun. The manager said the room was just refurbished a few months ago. The bathroom was huge, all marble and soundproof. We took advantage of the special on their website: pay for 2 nights, get 1 night free. Even with 2 of our 7 nights free, our room total still came to GBP 1991.62 with tax(around $3000 total). We had to pay extra because of the suite deal, but if you pre-book, the fantastic breakfast buffet is only 10 pounds a day. There were some surprise freebies: bottle of wine upon arrival, glass bottled water, and canapes(latter delivered nightly, promptly at 6:30pm). A few drawbacks...air conditioning blows like a fan across the room, chandelier had several broken crystals, half shower divider allowed water to spray everywhere(we had a shower like that in Paris too so must be common). As soon as we walked in to our room, the front desk called to see if our room was satisfactory, but we couldn't answer it as the phone cord was broken. I had to walk down to the lobby to inform them, and they sent someone up immediatley to fix it. Also, the staff was very polite and helpful, but don't have overly high expectations of their friendliness after reading some of the gushing service reviews. Maybe we just didn't educate ourselves adequately, but we found the choice of restaurants very confusing at first. Also didn't know that the Carvery(same place they serve breakfast) had a 1, 2 or 3 choice course for the evening buffet. We spent GDP 80 total our first night learning the procedure. The breakfast buffet seemed like a better value. Those that are used to or love attentive waitstaff will enjoy this place....they even bring your hot plates back for you from the buffet. English breakfast choices include this black sausage, regular sausage, beans(canned), eggs made to order, pastries, breads, sandwich meat, various yogurts(including my fav, probiotic!), cereals, healthy cereal toppings, fresh fruit(cut up and whole), McDonald's style hashbrowns, juices, coffee, tea, toast delivered to your table and champagne(extra price). Hotel location is great. As others have mentioned, Victoria train/tube staion and theaters are minutes away. One added bonus if you book day trip bus excursions(they offer to book Evan Evans tours for you) is that most of them will pick you up right in front of the hotel and drop you off at the not too far Victoria bus terminal, and they return you to Victoria Station. If you like walking, most sights can easily be reached by foot. Trafalgar Square, London Eye and Harrods are a pleasant distance. Although rooms and inner hallways are very well air conditioned, the stairwell area is not and can be very hot during a heatwave like we experienced.....that is where the one hotel guest computer is on the first(not ground) floor. Had some access issues with it, but worked most of the time. The printer didn't work for me. One last thing...they had a great piano player that seemed to play a long time every night in one of the bars off the lobby that was very pleasant. All in all, a very memorable stay, and the suite was a nice splurge at the end of our trip!
- Official Description (provided by the hotel):
- Traditional, Edwardian-era hotel, originally built as a debutante hostel for nearby Buckingham Palace. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Priceline, DerbySoft Ltd Shanghai HQ Supplier Direct, Booking.com, Orbitz, Expedia, Travelocity, Hotels.com, Agoda, Hotwire, Cancelon, HotelQuickly and getaroom.com so you can book your The Rubens at the Palace reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- The Rubens At The Palace Hotel London
- Rubens At The Palace London
- Rubens Palace
- The Rubens At The Palace London, England