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“Very Good”

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The Rubens at the Palace
Ranked #73 of 1,067 Hotels in London
Certificate of Excellence
GreenLeadersBronze level
Leicester, UK
Level Contributor
179 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
“Very Good”
Reviewed September 26, 2004

Stayed at the Rubens in March 04 using it as a base for a Kraftwerk concert in Brixton, and for a general beer tour and mooch around Belgravia, the Kings Road and Victoria.
A superb hotel, and very good value for money. Spotlessly clean, a huge bath, and the sort of trimmings you expect from hotels twice the price.
The buffet breakfast deserves a mention - they fry your eggs while you wait to your exact specification.
All in all, highly recomended.

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A TripAdvisor Member
Reviewed September 22, 2004

Excellent service, great hotel. My daughter and I stayed here for 6 nights in September and we had a wonderful time seeing the sights in London. The hotel is close to Victoria station and the Tube and Bus stops. Our twin room was cosy, quiet and very comfortable. The bath was really nice. We booked through the hotel website for an advance purchase special and received flowers, candy, daily newspaper and FREE BREAKFAST which was a large buffet every day. With food prices so expensive in London, we saved money by having a large late breakfast and then an early dinner. Breakfast is not always included in Travelocity rates (I learned this lesson last year when we stayed at the Hyde Park Hilton, the breakfast buffet was $19.00 per person and was not included in the Travelocity rate). The concierge staff at the Rubens is very friendly and helpful. They directed us to the right bus stops every day and we rode busses everywhere to get the views of London from the top of the double decker bus rather than just taking the Tube.

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4 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Reviewed September 20, 2004

My husband and I stayed at the Rubens the last two nights- we loved it. The room was pretty, bed was very comfortable, room cleaned twice a day if you want, lovely bathtub. The staff was attentive and helpful with suggestions. Breakfast, buffet style, is great- includes fresh fruit, low-fat yogurt, and cooked-to-order eggs as well as the usual "full English breakfast" if you want it. Location is very convenient.
We had afternoon tea there and enjoyed it - also, on the suggestion of some Scottish ladies, tried a "Rubens coffee" in the bar- try it, you'll like it!

  • Stayed September 2004
    • Value
    • Rooms
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    • Service
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2 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, WA
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed September 3, 2004

Rubens is located in a great area. It is very central to everything. Out our window & across the street was Buckingham Palace. To stay in a hotel after a bunch of B&B's was very refreshing.
The bathroom was tiled with lots of mirrors. There was a telephone in the bathroom along with a mirror in the shower. It was great. The rooms were a little small but it was no problem. The bed was big and comfortable and the room had air conditioning. I would say the only 2 problems we had with our 3 night stay at Rubens was that the floors in the bathroom and bedroom were not as clean as we would have liked. We asked for it to be vacuumed and cleaned again but I think our idea of clean and their idea of clean is very different. This still would not stop me from staying here again. There was also an incident with our bill when we were checking out. We had used the phone in our room with our calling card and thought that that was all there was to it. But on check out we found out that everytime you used the card it was a 1.50 pound charge. This was shocking because they do not advertise the charge and we unfortunately had a hard time getting through to the states so we ended up having to keep trying and the charges through the hotel added up to be a huge fee.
But once again I would still stay at this hotel because of the great location, the nice rooms, and the wonderful selection at breakfast buffet, as well as the helpful front desk staff.

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1 Thank kymm824
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Reviewed August 30, 2004

I was very satisfied with the hotel. The location is excellent and the staff was very helpful. I would definitely recommend staying at the Ruebens and I would definitely go back.

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Additional Information about The Rubens at the Palace

Property: The Rubens at the Palace
Address: 39 Buckingham Palace Road | Victoria, London SW1W 0PS, England
Phone Number:
Location: United Kingdom > England > London > Westminster
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#26 Family Hotel in London
#40 Green Hotel in London
#64 Romantic Hotel in London
#69 Luxury Hotel in London
#106 Business Hotel in London
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Rubens at the Palace 4*
Number of rooms: 173
Official Description (provided by the hotel):
Traditional, Edwardian-era hotel, originally built as a debutante hostel for nearby Buckingham Palace. ... more   less 
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Also Known As:
The Rubens At The Palace Hotel London
Rubens At The Palace London
Rubens Palace
The Rubens At The Palace London, England

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