London was the end of a three-week trip for us. We had been before, and knew hotel rooms in London were smallish. We wanted a king-sized bed but not an American hotel. We found the Cranley and thought we'd take a chance. It was all that we'd hoped for when we booked it. When we arrived, we were met at the curb by a the clerk who carried our bags up the steps and inside (they were not light!) for us. We noticed some stains on the entry carpet and thought uh-oh. But when we finished checking in and went upstairs to our room we were very pleased. We had a very spacious room on the first floor, overlooking the front of the hotel. The furnishings were antique, the bed was a king, the bathroom was huge, and there was a portable air-conditioner unit in the room. Since we knew most older buildings did not have central air and London was at the beginning of a heat wave, we were quite happy.
We were offered champagne and canapes when we arrived and there was always water and juice in the lobby when we came in from shopping or sightseeing. We also had treats in our room several nights while we were staying at The Cranley.
Breakfast always came promptly when we ordered it and the food was fresh, the tea hot. It was maybe a little expensive for what it was, but it came on a nice tray and let us eat breakfast and get ready for our day at our own pace.
The staff knew us by the second day and always had our key ready when we came in the door. Which was good, because we certainly didn't want to carry the heavy keyring around with us! They offered to help us with tickets and things, but we were already set with what we needed.
We read some of the other recent reviews, and it's possible those visits overlapped with ours, but our experience was completely different. We would definitely stay at The Cranley again - I'd even like the same room! - and we'd recommend it to others.
- Official Description (provided by the hotel):
- Sitting quietly on an attractive South Ken side street, The Cranley Hotel in London is the perfect townhouse-from-home. With its mahogany antiques, Regency-period palette and prettily embroidered bedheads, it's an ideal base for a spot of Anglo-centric shopping, sightseeing and tea-taking. ... more less
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- Also Known As:
- Cranley Hotel London, England