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“Tower Bridge”

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Novotel London Tower Bridge
Ranked #233 of 1,069 Hotels in London
Certificate of Excellence
GreenLeadersSilver level
Cupertino, California, Usa
Level 3 Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Tower Bridge”
Reviewed January 17, 2014

Lobby and room were clean. Easy check-in and check-out. Room had WiFi and a refrigerator (as advertised). Very close to Tower Hill underground station (1 min walk). Not much happening on the street in front of the hotel. However if you walk over towards Lower Thames Street, there are some stores next to The Tower of London.

  • Stayed January 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

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Thank StevensCreek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Sussex
Level 6 Contributor
205 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 129 helpful votes
Reviewed January 17, 2014

We stayed here as part of a 2 day conference at work. The conference facilities were first class. The food and refreshments throughout the day were great .... Pastries in the morning, cake in the afternoon and a hot and cold buffet lunch. Rooms were clean , comfortable and well equipped with wi fi , tea making facilities and toiletries in the bathroom. Breakfast was substantial with a choice of hot cooked , pastries , toast , fruit and cereal. Would definitely stay again.

  • Stayed January 2014, traveled on business
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Helpful?
1 Thank KatiebrightonSussex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frankfurt (Oder), Germany
1 review
Reviewed January 13, 2014

First of all, I liked this hotel and used to stay there on a regular basis for business purposes. What is really annoying is the fact that within approximately one year, I was terrified by fire alarms three times (this is roughly each forth night stayed on average) in the mid of the night. The explanations for each case has been that smokers have smoked in the bathrooms, but I have picked up from staff that at least the last time there was a technical issue. With the exception of this hotel, I never had a fire alarm in a hotel before. I felt very sorry especially for the tired and anxious children as all guest had to evacuate to the street each time.

The last time, I complained about this at the front desk and wanted to talk to the hotel manager, but he wasn't available and I never got a feed back from him or other hotel staff.

The room to Pepys Street can be noisy as the windows do not close well.

M. Laitenberger

  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Markus L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Norwich, United Kingdom
Level 4 Contributor
25 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed January 13, 2014

nice hotel this one, ideal location to explore the centre of London, look for best rates online or is expensive, nicely located the tower of London, next to Fenchurch street station, nice clean hotel, nice bar and restaurant.

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  • Stayed June 2013, traveled on business
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Helpful?
1 Thank braxter14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 4 Contributor
36 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed January 12, 2014

Have used this hotel many times.
Good location near tube stations and close to the City for business and Tower of London etc for Leisure.
Normal Novotel package but a Executive rooms have an enhanced package - nespresso machines, nicer bathrooms etc.
Very friendly reception staff. Good bar and attentive staff.
Breakfast is buffet style - decent choice of both hot and cold items.
Consistent experience every time I visit.

  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Kevmeister67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston
Level 4 Contributor
42 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed January 10, 2014

If you have been to a Novotel, you will not be surprised by the general package. Rooms have a simple but modern and attractive design. Most everything is clean and functional. There are nice extras that round out the stay: free WiFi as well as public terminals, a safe in the room, a decent fitness room and sauna, reasonably-priced buffet breakfast (at least when pre-paid). The location is quite good: right next to the Tower of London and at the edge of The City, with a tube stop within a 3 minute walk. A standard room can accommodate a family of four; it was a bit tight for us but we weren't spending very much time inside.
I would be giving a rating of four but I must deduct a point for several reasons:
- the hotel was very crowded and the staff seemed inadequate to deal with all the guests at times
- as one consequence of the above our room was simply not made up one day
- the desk personnel was usually polite but standoffish
- breakfast was below the standard I am used to at Novotels (at least the ones on the Continent) although I will admit the tea was outstanding
- the rowing machine that I was pleased to see in the workout room proved to be non-functioning, evidently for lack of maintenance
Most of my complaints seem eminently fixable so I would be certainly willing to stay here again.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Buckaroo-8th
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Novotel London Tower Bridge

Property: Novotel London Tower Bridge
Address: 10 Pepys Street, London EC3N 2NR, England
Phone Number:
Location: United Kingdom > England > London > City of London , London Bridge
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#25 Green Hotel in London
#155 Family Hotel in London
#172 Luxury Hotel in London
#235 Business Hotel in London
#254 Romantic Hotel in London
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel London Tower Bridge 4*
Number of rooms: 203
Official Description (provided by the hotel):
The Novotel London Tower Bridge is located in the City of London. Offering 6 meeting rooms and WiFi internet access for business travellers, the hotel is also a superb base for those on holiday in London. Situated opposite the Tower of London on the Thames close to Tower Bridge and St Pauls Cathedral. Take a short tube ride to the London Eye, Tate Modern, Millennium Bridge or the West End theatre and shopping areas. The hotel has Keepers Lounge bar and kitchen, gym, sauna and steam room. ... more   less 
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Also Known As:
Novotel London Tower Bridge Hotel London
Novotel London Hotel Bridge
London Novotel
Novotel Tower Bridge
Novotel London Tower Bridge England

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