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“Great location, really nice hotel.”

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Novotel London Tower Bridge
Ranked #241 of 1,067 Hotels in London
Certificate of Excellence
GreenLeadersSilver level
ΘΕΣΣΑΛΟΝΙΚΗ
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Great location, really nice hotel.”
Reviewed August 28, 2013

We stayed at Novotel Tower Bridge in August for 4 nights and we were overall satisfied. The room was clean and quiet but a bit crowded with one big and very comfortable double bed and a sofa bed which our daughters didn't like. Bathroom was ok, with a problem in the washbasin which never seemed to be clean because the water went down very slowly. Also we found the bottle of water in the mini bar quite pricey.All these though were minor details that didn't really annoy us.
The big advantage of the hotel is its location.So close to the Tube station and some great attractions and situated in a very smart and quiet neighbourhood. We also liked the food and drinks at Elements restaurant, where we prefered to have dinner 3 out of 5 nights in London.Breakfast was very tasty as well and with good variety of choises for everyone.
Last but not least, the staff was really helpful and friendly!

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank philalex19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christophe P, Manager at Novotel London Tower Bridge, responded to this review, August 29, 2013
Thank you for your very nice feedback following your stay at the Novotel London Tower Bridge.
I am really pleased to read that you liked our convenient location, in the heart of the City of London just on the doorstep to Tower Hill underground station as well as being a shot walk away from some of London’s major attractions such as Tower Bridge or the Tower of London. I am also so glad to see you licked our elements restaurant, our rich breakfast offer and that you found our staffs to be really helpful and friendly.
I was a real pleasure looking after you and we will be pleased to welcome you back to our hotel for your next visit to London.
Kind regards,
Christophe Pfeilstücker, Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Stoke on Trent, UK
Level Contributor
60 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed August 28, 2013

We have just stayed in this hotel for a 2 day visit to London with our 15 year old. The sofabed was made up for us when we got there. The room was clean and tidy. My husband was disappointed with the choice of television channels but that was a minor issue as we were out most of the time. The staff in the hotel were lovely. It was so useful to be able to leave our bags before and after check-in/out and there was no issue (as I have heard with other hotels) with how many we left or for how long. It made the trip so much easier. The breakfast was excellent with a good choice. All in all a hotel I would recommend and visit again. I booked via Hotel.com which was very easy to use and made the whole process very simple.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Freddie24_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christophe P, Manager at Novotel London Tower Bridge, responded to this review, August 29, 2013
I am extremely thankful for your great review and this superb 5 star rating following your stay at our hotel.
I am really happy you enjoyed your stay, liking our very convenient location, close to the underground station and to some of London’s major touristic attractions such as Tower Bridge. I am also pleased to read that you enjoyed your room, liked your breakfast with its huge choice and found our staff so lovely. Finally I like to thank you for recommending us and for visiting us again.
I look forward to welcoming you back to the Novotel London Tower Bridge for your future stays in London.
Kind regards,
Christophe Pfeilstücker, Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
64 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed August 27, 2013 via mobile

Can't fault the hotel at all. Perfect location, lovely rooms, breakfast ideal (buffet style) and very pleasant and friendly staff.
This hotel will be the one we will use from now on when we come back to London (which we do quite a bit). Thank you :-)

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TheMusic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christophe P, Manager at Novotel London Tower Bridge, responded to this review, August 28, 2013
I am sincerely thankful for this very nice review and for giving us the best possible score of 5 stars following stay at our property.
I am pleased that you such a great stay with us and that you found our location to be so perfect, next to the underground station of Tower hill and a short walk away of some of London’s most famous landmarks, to be so great for you. I am also particularly satisfied to read found our staff to be pleasant as well as friendly and that our hotel will the one you will use from now on when coming back to London.
It will be our pleasure to welcome you back to the Novotel London Tower Bridge for your future trip to the City.
Kind regards,
Christophe Pfeilstücker, Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington
Level Contributor
23 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed August 27, 2013

We stayed for 2 nights and could see the Tower of London from our window. Very modern hotel with friendly staff and convenient to the underground. We didn't eat here as we had a large dinner in London the night before so we didn't want a large breakfast but would definitely recommend this hotel.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Margot2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christophe P, Manager at Novotel London Tower Bridge, responded to this review, August 28, 2013
We are very thankful for your great review and this excellent 5* rating following your stay at the Novotel London Tower Bridge.
I am very happy you enjoyed your stay, liking our very convenient location, close to the underground station and major touristic attractions such as Tower Bridge. I am also pleased to read that you enjoyed your room, its view and I am particularly glad that you liked the hotel in general as well as our friendly staff.
I look forward to welcoming you back again to our property for your future stay in London.
Kind regards,
Christophe Pfeilstücker, Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Porto, Portugal
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed August 26, 2013

very good location, close to metro.
friendly & helpful staff.
room was big, comfortable and very clean. also, i didn't hear a sound during the night.
perfect for couples, friends and families with kids.
i will probably stay here on my next trip to london.

  • Stayed September 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank catmagalhaesfaria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christophe P, Manager at Novotel London Tower Bridge, responded to this review, August 27, 2013
Thank you very much for your kind review and this excellent 5 star rating following your stay at the Novotel London Tower Bridge.
I am very glad that you such a great stay with us and that you found our convenient location, next to the underground station of Tower hill and a short walk away of some of London’s most famous landmarks, to be so great for you. I am also particularly satisfied to see that you liked your room and that you found our staff to be friendly as well as helpful.
It was a real pleasure looking after you and we would be really pleased to welcome you back to our hotel for your next visit to London.
Kind regards,
Christophe Pfeilstücker, Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois, United States
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 24, 2013

My niece, her family, and I were in London, UK on August 6-10 and stayed in Novotel Hotel London Tower Bridge for four nights. We had separate rooms. As a single occupant, they gave me the executive room. This hotel is absolutely beautiful, very comfortable, clean and with awesome staff. They have fine dining and English and continental buffet breakfast is served with much gusto. The location of this hotel is very convenient if you are touring Central London. It's a walking distance to the Tower Bridge and you don't need to rent a car to drive a car because double decker buses are available anytime. The train station is also a walking distance from the hotel if you are planning to go to Legoland in Windsor, which we did.
I am highly recommending the Novotel Hotel Tower Bridge if you are planning to see Central London.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lody D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christophe P, Manager at Novotel London Tower Bridge, responded to this review, August 27, 2013
I am really thankful for this kind review and for giving us the best possible score of 5* following your four nights stay at our property.
I am pleased that you such a great stay with us and that you found our convenient location, next to the underground station of Tower hill and a short walk away of some of London’s most famous landmarks, to be so great for you. I am also particularly glad to read that you liked your room, found our staff to be awesome and that you are highly recommending our hotel.
It will be our pleasure to welcome you back to the Novotel London Tower Bridge for your future trip to London.
Kind regards,
Christophe Pfeilstücker, Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Novotel London Tower Bridge

Property: Novotel London Tower Bridge
Address: 10 Pepys Street, London EC3N 2NR, England
Phone Number:
Location: United Kingdom > England > London > City of London , London Bridge
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#25 Green Hotel in London
#155 Family Hotel in London
#179 Luxury Hotel in London
#235 Business Hotel in London
#254 Romantic Hotel in London
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel London Tower Bridge 4*
Number of rooms: 203
Official Description (provided by the hotel):
The Novotel London Tower Bridge is located in the City of London. Offering 6 meeting rooms and WiFi internet access for business travellers, the hotel is also a superb base for those on holiday in London. Situated opposite the Tower of London on the Thames close to Tower Bridge and St Pauls Cathedral. Take a short tube ride to the London Eye, Tate Modern, Millennium Bridge or the West End theatre and shopping areas. The hotel has Keepers Lounge bar and kitchen, gym, sauna and steam room. ... more   less 
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Also Known As:
Novotel London Tower Bridge Hotel London
Novotel London Hotel Bridge
London Novotel
Novotel Tower Bridge
Novotel London Tower Bridge England

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