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“very good location”

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Rydges Kensington London
Ranked #375 of 1,072 Hotels in London
Certificate of Excellence
Reviewed April 28, 2014

rooms are not extraordinary (size basicly) but hotel have a very good location (bus and tube) to visit London. Breakfast is in the average rating or level of a hotel with this categorie but the breakfast-room is pleasant.

  • Stayed: April 2014, traveled with family
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Review collected in partnership with this hotel
Thank Francesc G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JoannaCarruthers, General Manager at Rydges Kensington London, responded to this reviewResponded May 1, 2014

Dear Francesc,

We very much appreciate your comments regarding your stay at Rydges Kensington London Hotel. We are very pleased to hear you liked our location and our breakfast room.

Thank you again for sharing your experience and I hope that you will give us the opportunity to welcome you back to the hotel in the near future.

Kind regards,

Joanna Carruthers
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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628 - 634 of 1,156 reviews

Reviewed April 28, 2014

This hotel delivered, what you saw in the glossy pictures were real. Lovely hotel with a cosy atmosphere and extremely nice and courteous staff. The bedroom as in most London Hotels was not huge but big enough to get around, bed was very comfortable, lovely pristine bathroom and toiletries. We could not fault this hotel or the service we received.

The continental breakfast on offer was excellent with a lovely choice of produce which was more than enough to set you up for the day.

The Hotel is situated in a top area very central to tube, shops, restaurants, galleries, etc. For a London hotel in this area it represented good value. We would most definitely return.

Room Tip: Just ask for what you want
  • Stayed: April 2014, traveled with friends
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Review collected in partnership with this hotel
Thank Tonmax
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JoannaCarruthers, General Manager at Rydges Kensington London, responded to this reviewResponded May 1, 2014

Dear Tonmax,

We very much appreciate your comments regarding your stay at Rydges Kensington London Hotel. It is always a pleasure to receive positive feedback.

We strive to exceed our customers’ expectations and reading such a review is naturally pleasing to both me and my team, who all share a passion for great customer service. I will share your comments with our team as this feedback will serve as an encouragement to all of our staff.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Kind regards,

Joanna Carruthers
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 28, 2014

This is a luxury hotel in a great location, close to Glouster Road tube station and all the museums. The room was spacious and pleasant, bathroom was a good size, with great toiletries. We didn't have a view, but were in a basement room, but that was quite atmospheric. The breakfast was varied with fresh fruit, pasties etc, but asked we for a vegetarian cooked breakfast without bacon, sauaage and black pudding, and was served with one with black pudding! I would expect any hotel to provide a vegtarian english breakfast as standard (and have it on the menu), not as an unusual thing to get wrong! Overall, I would recommend this hotel for a visit to the Kensington area.

  • Stayed: April 2014, traveled as a couple
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Thank OwlNewforest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JoannaCarruthers, General Manager at Rydges Kensington London, responded to this reviewResponded April 30, 2014

Dear Owlnewforest,

Thank you for choosing to stay at Rydges Kensington Hotel. I am very pleased to hear you liked our location and our product. Indeed we are located very close to the tube station and the Natural History Museum and the Science Museum.

I am disappointed to hear you were served the vegetarian cooked breakfast with black pudding. We strive to provide a superior service experience for every guest and your feedback is very important to us. I would like to confirm that we are taking the appropriate measures to address your concerns and prevent future occurrence.

We appreciate your feedback and we would like to thank you for recommending the hotel. I hope that you will give us the opportunity to welcome you back to the Hotel in the near future.

Kind regards,

Joanna Carruthers
General Manager

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Reviewed April 24, 2014

Very near to the tube station. Room very clean & service was good. Only they charge for late check out of £50 for 2pm. Other than that would love to come back again as its clean, near to food place and attraction.

  • Stayed: April 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with this hotel
Thank rad2i
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JoannaCarruthers, General Manager at Rydges Kensington London, responded to this reviewResponded April 30, 2014

Dear Rad21,

Thank you for choosing to stay at Rydges Kensington Hotel. I am very pleased to hear you liked our product and our services. Our housekeeping department will be happy to read your feedback.

I am glad you were able to take advantage of our great location. Indeed late checkout charges are applied from 1pm onwards.

We appreciate your feedback and we look forward to welcoming you back to the hotel in the near future.

Kind regards,

Joanna Carruthers
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 23, 2014

Clean comfortable modern room - no view but didn't pay for one either - reasonable price for good clean hotel with breakfast
Staff friendly and polite
Breakfast very well presented (continental)
Good overall experience

  • Stayed: April 2014, traveled with family
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Review collected in partnership with this hotel
Thank Charladys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JoannaCarruthers, General Manager at Rydges Kensington London, responded to this reviewResponded April 25, 2014

Dear Charladys,

Thank you for choosing to stay with us at the Rydges Kensington Hotel. I am very pleased you had a lovely stay with us.

I will share your comments with our team and our chef will be happy to read your comments about breakfast.

Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one.

Kind regards

Joanna Carruthers
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 23, 2014

A nice hotel at a great location! Do go! Nice staff an ok cleaning. Breakfast was nice and diversified enough for us. In the neighborhood you will find an excellent pizza restaurant and several others including Churchill Arms a short taxi ride away.

  • Stayed: April 2014, traveled with friends
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Thank KerstinBjellerup
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JoannaCarruthers, General Manager at Rydges Kensington London, responded to this reviewResponded April 25, 2014

Dear Ms Bjellerup,

Thank you for choosing to stay with us at the Rydges Kensington Hotel. I am very pleased you had a lovely stay with us and that you were able to benefit from out great location.

Our staff and the chef will be happy to read your comments. Thank you again for sharing your experience and for recommending our hotel. We hope your next visit will be as pleasant as the previous one.

Kind regards,

Joanna Carruthers
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 21, 2014

It's difficult to find a good hotel at reasonable price in London. We chose the Rydges regarding the location and it's nice pictures of the rooms !. We family of 3, stayed in the One Bedroom Suite for 3 nights. There is one master bedroom and a separate living room that adjusted to be our daughter bedroom. Although the room area is a little small but manageable.The place was comfortable and clean. Everything needed is there, as well as a coffee maker. The location is great, only a few meters from tube station. We like the front ladies, very friendly and helpful. We appreciate an English girl at the front desk on the 13th April ( around 8 pm) who's very thoughtful and generous in offering us free WiFi, for we lost our handbag at Oxford street ! and because of that, the Rydges WiFi helped finding some of our lost stuffs. We finally had our iPhone and some important papers back. It maybe a little expensive staying here but for us it's worth it. Thank you.

  • Stayed: April 2014, traveled with family
    • Value
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    • Sleep Quality
    • Rooms
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1  Thank Niramit2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JoannaCarruthers, General Manager at Rydges Kensington London, responded to this reviewResponded April 22, 2014

Dear Guest,

Thank you for choosing to stay with us at the Rydges Kensington Hotel London. I am very pleased to read your comments.

We strive to exceed our customers’ expectations and reading such a review is naturally pleasing to both myself and my team, who all share a passion for great customer service. I will definitely share your feedback with the team and I am happy that our front desk were attentive to assisting you when you lost your hand bag.

Thank you again for sharing your experience and for recommending the hotel, and we hope your next visit will be as pleasant as the previous one.

Kind regards

Joanna Carruthers
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Rydges Kensington London

Address: 61 Gloucester Road, London SW7 4PE, England
Phone Number:
Location: United Kingdom > England > London > South Kensington , Kensington and Hyde Park
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
#257 Business Hotel in London
#265 Luxury Hotel in London
#326 Family Hotel in London
Price Range: $148 - $381 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Rydges Kensington London 4.5*
Number of rooms: 81
Official Description (provided by the hotel):
Rydges Kensington London is a four star deluxe design inspired boutique hotel which has been fully refurbished in 2011. Facilities include wired and wireless internet, fitness suite, Restaurant & Wine Bar, Lounge Bar, 24 hour room service etc. ... more   less 
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Also Known As:
Rydges Kensington London Hotel London
Rydges Kensington Plaza London
Hotel Rydges Kensington Plaza
Hotel London Rydges
Rydges London
Rydges Kensington London England

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