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“Excellent location combined with a lovely hotel”

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Rydges Kensington London
Ranked #364 of 1,068 Hotels in London
Certificate of Excellence
Congleton
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Excellent location combined with a lovely hotel”
Reviewed November 10, 2013 via mobile

We enjoyed our all too short stay in a quiet room with a comfortable bed and good shower at the rear of the hotel. The continental breakfast was excellent too. We would definitely use this hotel again.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shehar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JoannaCarruthers, General Manager at Rydges Kensington London, responded to this review, November 12, 2013
Dear Shehar,

thank you for choosing Rydges Kensington London for your stay.

I am pleased to hear that you found our rooms to be comfortable and quiet as well as that you enjoyed fresh continental breakfast. Great location is one of our greatest assets and guarantees easy access to famous London Museums as well as local restaurants, bars and shops.

Thank you for your great review and look forward to welcoming you at Rydges in the future.

Best Regards,


Joanna Carruthers
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,115 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (292)
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English first
Level Contributor
33 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed November 10, 2013

The hotel is just 200m from the tube in a great location with plenty of bars , shops and restaurants . Room was nice , Huge bed and nice bathroom , Breakfast nice but limited choice . I was annoyed that in 2013 there was not free wifi there are lesser chained hotels who offer this for free . Room was on the front of the hotel which was quite noisy and you could not open the curtains in the daytime as no voile or net curtain . On checking out the front of house manager i think he was was very uninterested which did put me off but overall a good choice .

  • Stayed October 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Malcolm1248
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JoannaCarruthers, General Manager at Rydges Kensington London, responded to this review, November 12, 2013
Dear Malcolm1248,

thank you for choosing Rydges Kensington London for your stay.

I am pleased to hear that you found our rooms to be well equipped and as well as that you enjoyed fresh breakfast. Great location is one of our greatest assets and guarantees easy access to famous London Museums as well as local restaurants, bars and shops.

Please accept my sincere apology for customer service provided by Front of House Manager. Exceptional customer service is a top priority and I will take action to re-train staff to make sure the best standards are met.

Thank you for your great review and look forward to welcoming you at Rydges in the future.

Best Regards,


Joanna Carruthers
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cardiff, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed November 10, 2013

This hotel is in a great location about 100mtrs from Gloucester road tube station. We were 3 ladies and booked an executive studio for 3 adults and requested a quiet room, on arrival at 1.55pm our room wasn't quite ready we waited for about 15mins and then given our key cards and directed to our room 116, on entering the room we were very pleased, there was a lounge area with the sofa made up as a double bed and seperate double door leading to the bedroom with a huge king size bed. there were large flat screen televisions in both rooms and the bathroom was large with seperate walkin shower and bath. everything was spotless from the lounge, bedroom, bathroom, furniture, beding, towels, carpets, couldn't be faulted the facilities were the best we have ever had in a london hotel for a similar price. Don't know if the other rooms in this hotel are of a simalar standard (I think we were allocated an executive suite) but if so you will not be dissapointed, fantasic.The continental breakfast which was included in the room price had a great selection all fresh and we couldn't of asked for more. Pictures and facilities in this hotel were exactly as described on web site (unlike other hotels we've stayed in) we experienced a most relaxing and comfortable stay at this hotel mainly due to the cleanliness of our room. The only negative we found was the mini bar prices a bit steep and no free wifi. We would recommend this hotel to anyone wanting a comfortable clean hotel. Keep up the good work Ridges we will be returning.

Room Tip: room 116 was spacious and quiet ( no view though)
See more room tips
  • Stayed October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kazraz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JoannaCarruthers, General Manager at Rydges Kensington London, responded to this review, November 12, 2013
Dear Kazraz,

thank you for choosing Rydges Kensington London for your stay.

I am pleased to hear that you found our rooms to be well equipped and spotlessly clean as well as that you enjoyed a great selection of fresh continental breakfast. Great location is one of our greatest assets and combined with exceptional customer service guarantees unforgettable stay at Rydges Kensington.

Please accept my sincere apology for any inconvenience caused when you had to wait for your room to be ready. I will make sure this will not happen in the future.

Once again thank you for your great review and look forward to welcoming you at Rydges in the future.

Best Regards,


Joanna Carruthers
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cowbridge, United Kingdom
Level Contributor
84 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed November 8, 2013

In excellent position 100yds from Glos Rd tube. Short walk to Nat Hist Museum and V & A. Nice quiet room at rear of hotel, nice change for London. Rooms well fitted with all you require for Wi Fi etc fridge good tele. No bath only shower which was good walk in without horrid plastic curtain. Continental breakfast very good with only small portions put on buffet display, so regular replenishment which meant everything very fresh, big choice as well. Staff helpful, although towels in bedroom disappointing, small and not fluffy. Will stay again if I need to be in area.

Room Tip: Rooms at rear will be quieter as not facing a road
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  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank welshdiner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JoannaCarruthers, General Manager at Rydges Kensington London, responded to this review, November 12, 2013
Dear Welshdiner,

thank you for choosing Rydges Kensington London for your stay.
I am pleased to hear that you found our rooms to be quiet and well equipped as well as that you enjoyed a great selection of fresh continental breakfast. Great location is one of our greatest assets and combined with exceptional customer service guarantees unforgettable stay at Rydges Kensington.

Thank you for your feedback about quality of towels. I will take immediate action to resolve this issue to ensure the best standards are guaranteed.

Once again thank you for your great review and look forward to welcoming you at Rydges in the future.

Best Regards,


Joanna Carruthers
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
2 reviews
Reviewed November 6, 2013

very convenient located, near Tube-Station Gloucester Road, good reception service, excellent breakfast (best surprise and not expected)! quiet, very clean and well equiped rooms. Unfortunately no free WiFi. Very recommandable, would book it again.

  • Stayed October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com

Helpful?
Thank Sarabi96
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JoannaCarruthers, General Manager at Rydges Kensington London, responded to this review, November 7, 2013
Dear Sarabi96,

thank you for choosing Rydges Kensington London for your stay.

I am pleased to hear that you found our rooms to be quiet, clean and well equipped. Great location is one of our greatest assets and combined with exceptional customer service guarantees unforgettable stay at Rydges Kensington.

Thank you for your great review and look forward to welcoming you at Rydges in the future.

Best Regards,


Joanna Carruthers
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 29, 2013

Great location, the standard room was well presented,very clean and the staff were very helpful. Good continental breakfast included. We had dinner in the restaurant and we were very impressed with the service and the quality of the food.
After staying at another hotel around the corner this place was a very pleasant surprise.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kerrie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JoannaCarruthers, General Manager at Rydges Kensington London, responded to this review, November 4, 2013
Dear Kerrie W,

thank you for choosing Rydges Kensington for your home away from home.

I am very pleased to hear that you found our hotel as a very pleasant surprise. Great location is definitely one of our biggest assets which combined with great customer service, nice and clean rooms guarantees unforgettable experience for our guests.

Thank you for a great review and look forward to welcoming you at Rydges in the future.

Best Regards,


Joanna Carruchers
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
83 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed October 28, 2013

In a town that is home to hundreds of (sometimes outrageously expensive) hotels, this is one very special gem.
While not pretending to be five stars, the Rydges is perfectly located in Kensington, just a short stroll to Gloucester Road tube station, a few minutes' walk to the Albert Hall and Kensington Gardens, and practically next door to the Victoria and Albert Museum. Harrods? A short, 15 minute walk.
The standard room we chose was tiny but then again, this is London. However, the room was clean, well designed and nicely appointed - like the rest of the hotel.
A very generous Continental breakfast was included, too, so, no complaints on that front.
But what makes this hotel special is the service, from organising an early check-in after a very long flight to assistance in obtaining theatre tickets. Impeccable.
Next time, we will spend a bit more and opt for one of the larger rooms. Otherwise, highly recommended. Well done, crew.

Room Tip: For a bit of extra space, upgrade to a larger room.
See more room tips
  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FellowTravellers2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JoannaCarruthers, General Manager at Rydges Kensington London, responded to this review, October 30, 2013
Dear Fellow Travellers20,

thank you for choosing Rydges Kensington as your home away from home.

I am very pleased that you see us as a special little gem. Location is certainly one of our best assets. Because we are in such a central location in London space is very limited however, we ensure that each room has enough room for amenities. It is great that our Front of House team showed impeccable customer service.

Thank you once again for an amazing review and look forward to seeing you on your return to London.

Best Regards,
Joanna Carruthers
General manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Rydges Kensington London

Property: Rydges Kensington London
Address: 61 Gloucester Road, London SW7 4PE, England
Location: United Kingdom > England > London > South Kensington , Kensington and Hyde Park
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
#257 Business Hotel in London
#258 Luxury Hotel in London
#326 Family Hotel in London
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Rydges Kensington London 4.5*
Number of rooms: 81
Official Description (provided by the hotel):
Rydges Kensington London is a four star deluxe design inspired boutique hotel which has been fully refurbished in 2011. Facilities include wired and wireless internet, fitness suite, Restaurant & Wine Bar, Lounge Bar, 24 hour room service etc. ... more   less 
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Also Known As:
Rydges Kensington London Hotel London
Rydges Kensington Plaza London
Hotel Rydges Kensington Plaza
Hotel London Rydges
Rydges London
Rydges Kensington London England

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